Service Order Process Requirements. 53.5.1 CenturyLink will accept orders for As-Is Transfer of services from CenturyLink to CLEC where CenturyLink is the End User’s current local exchange carrier.
53.5.2 For resale of CenturyLink services CenturyLink shall not disconnect any subscriber service or existing features at any time during the migration of that subscriber to CLEC service without prior CLEC agreement.
53.5.3 When CLEC has obtained an End User from another reseller of CenturyLink services, CLEC will inform CenturyLink of the transfer by submitting standard LSR forms to CenturyLink via the LSR process.
53.5.4 Subject only to any system limitation noted in CenturyLink’s Standard Practices, Multiple Working Telephone Numbers (WTN) may be included in one order provided the numbers are for the same customer at a specific location.
53.5.5 In situations where CLEC has the use of the facilities (i.e., Local Loop) to a specific customer Premises, either through resale of local service or the lease of the Local Loop as an Unbundled Network Element, and CenturyLink receives a good faith request for service from a customer at the same Premises or from another carrier with the appropriate customer authorization, the procedures below will apply.
53.5.6 CenturyLink will follow methods prescribed by the FCC and any applicable State regulation for carrier change verification.
53.5.7 Where CLEC is using a single facility to provide service to multiple End Users, CenturyLink will not disconnect that facility as a result of the following procedures.
53.5.8 When CLEC submits an order for an End User that is changing local service providers for existing service, and is not adding service (i.e., an additional line), CenturyLink will process the service request without delay, and provide the losing competitive LEC a customer loss notification consistent with industry standards.
53.5.9 When an order is submitted for an End User adding service to existing service (i.e., an additional line), the order should be marked as an additional line and existing facilities will not be affected.
53.5.10 Unless otherwise directed by CLEC and when technically capable, when CLEC orders resale Telecommunications Services all trunk or telephone numbers currently associated with existing services shall be retained without loss of feature capability and without loss of associated ancillary services including, but not limited to, Directory Assistance and 911/E911 capability.
53.5.11 CenturyLink shall provide unbranded intercept...
Service Order Process Requirements. 72.6.1. Service Migrations and New Subscriber Additions
(a) For resale services, other than for a CLEC order to convert “as is” a CLEC subscriber, Embarq shall not disconnect any subscriber service or existing features at any time during the migration of that subscriber to CLEC service without prior CLEC agreement.
(b) For services provided through UNEs, Embarq shall recognize CLEC as an agent, in accordance with OBF developed processes, for the subscriber in coordinating the disconnection of services provided by another CLEC or Embarq. In addition, Embarq and CLEC will work cooperatively to minimize service interruptions during the conversion.
(c) Unless otherwise directed by CLEC and when technically capable, when CLEC orders resale Telecommunications Services all trunk or telephone numbers currently associated with existing services shall be retained without loss of feature capability and without loss of associated ancillary services including, but not limited to, Directory Assistance and 911/E911 capability.
(d) For subscriber conversions requiring coordinated cut-over activities, on a per order basis, Embarq, to the extent resources are readily available, and CLEC will agree on a scheduled conversion time, which will be a designated time period within a designated date.
(e) Any request made by CLEC to coordinate conversions after normal working hours, or on Saturdays or Sundays or Embarq holidays shall be performed at CLEC’s expense.
(f) A general Letter of Agency (LOA) initiated by CLEC or Embarq will be required to process a PLC or PIC change order. Providing the LOA, or a copy of the LOA, signed by the end user will not be required to process a PLC or PIC change ordered by CLEC or Embarq. CLEC and Embarq agree that PLC and PIC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules (or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record), such Party shall be liable to pay and shall pay all nonrecurring and/or other charges associated with reestablishing the subscriber’s local service with the original local carrier.
Service Order Process Requirements. 53.5.1 Subject only to any system limitation noted in CenturyLink’s Standard Practices, Multiple Working Telephone Numbers (WTN) may be included in one order provided the numbers are for the same customer at a specific location.
53.5.2 CenturyLink will follow methods prescribed by the FCC and any applicable State regulation for carrier change verification.
Service Order Process Requirements. 49.5.1 CenturyLink will accept orders for As-Is Transfer of services from CenturyLink to CLEC where CenturyLink is the End User’s current local exchange carrier. See definition for “As-Is Transfer of Service.
49.5.2 Intentionally Left Blank.
Service Order Process Requirements. 56.4.1.1. A general Letter of Agency (LOA) initiated by CLEC or Sprint will be required to process a PLC change order. Providing the LOA, or a copy of the LOA, signed by the end user will not be required to process a PLC ordered by CLEC or Sprint. CLEC and Sprint agree that PLC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules (or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record), such Party shall be liable to pay and shall pay all nonrecurring and/or other charges associated with reestablishing the subscriber’s local service with the original local carrier.
Service Order Process Requirements. 2.2.1 [Intentionally left blank for numbering consistency]
Service Order Process Requirements. 53.5.1 CenturyLink will accept orders for As-Is Transfer of services from CenturyLink to Spectrotel where CenturyLink is the End User’s current local exchange carrier.
53.5.2 For resale of CenturyLink services CenturyLink shall not disconnect any subscriber service or existing features at any time during the migration of that subscriber to Spectrotel service without prior Spectrotel agreement.
53.5.3 When Spectrotel has obtained an End User from another reseller of CenturyLink services, Spectrotel will inform CenturyLink of the transfer by submitting standard LSR forms to CenturyLink via the LSR process.
53.5.4 Subject only to any system limitation noted in CenturyLink’s Standard Practices, Multiple Working Telephone Numbers (WTN) may be included in one order provided the numbers are for the same customer at a specific location.
53.5.5 In situations where Spectrotel has the use of the facilities (i.e., Local Loop) to a specific customer premises, either through resale of local service or the lease of the Local Loop as an Unbundled Network Element, and CenturyLink receives a good faith request for service from a customer at the same premises or from another carrier with the appropriate customer authorization, the procedures below will apply.
53.5.6 CenturyLink will follow methods prescribed by the FCC and any applicable State regulation for carrier change verification.
Service Order Process Requirements. 49.5.1 Brightspeed will accept orders for As-Is Transfer of services from Brightspeed to CLEC where Brightspeed is the End User’s current local exchange carrier. See definition for “As-Is Transfer of Service.
49.5.2 Intentionally Left Blank.
Service Order Process Requirements. 72.5.1 Service Migrations and New Subscriber Additions
Service Order Process Requirements. 2.4.1. Service Migrations and New Subscriber, Customer and End-user Additions
2.4.1.1. For services provided through UNEs including Line-Sharing, XXXX shall recognize Covad as an agent for the subscriber, customer or end-user in coordinating the disconnection of services provided by Covad or XXXX. In addition, XXXX and Covad will work cooperatively to minimize service interruptions during the conversion.
2.4.1.2. For conversions requiring coordinated cut-over activities, on a per order basis, XXXX and Covad will agree on a scheduled conversion time, which will be a designated time period, lasting no longer than 15 minutes, on a designated date.
