Shipment Policy. Payment Privacy Policy
Shipment Policy. 8.1 When shipping any Order, the Company must issue the Customer a post-shipment invoice, including: Reference Number, Item Quantity, Unit Price, VAT, Total Price, Serial Number (if available,) Item Weight, and Package Weight. This invoice will be emailed to the Customer, notifying that the Order has been shipped, and will also be sent along with the Order.
8.2 Customer orders will be fulfilled by the delivery date set out in the Delivery Confirmation or, if no delivery date is specified, as soon as reasonably possible (depending on the delivery service that the Customer has selected). In any event, delivery will take place no more than 15 working days following the day that the Sales Contract was entered into between Company and Customer.
8.3 If there is no one available at the Customer's address to receive the delivery, and the Product cannot be posted through the Customer's mailbox or left in a safe place, after three failed attempts, the Company may terminate the Contract and Cancellation Policy will apply.
8.4 Order Delivery to the Customer will be complete when the Company delivers the Product to the address specified by the Customer, and anything related to the Product from that moment on will be accountable to the Customer.
8.5 The Customer will own the Product once the Company has received payment in full.
8.6 Shipment processing dates depend on the time of the order, location of customer, and payment method. Delivery is from 3 to 15 working days, excludes Friday, which is not a working day, and public holidays such as Eid and Saudi National Day.
8.7 If Customer cannot be contacted, the delivery date will be affected, and delivery will be delayed without any accountability on the Company.
8.8 Please note that the Company only ships its Products in the Kingdom of Saudi Arabia. The Company does not make international shipments.
Shipment Policy
