Solid Waste Records. For all Solid Waste collected within the Service Area, records shall be maintained by Company for County relating to:
a) Customer accounts.
b) Weight and volume by type (e.g., Solid Waste, Residual Solid Waste, Recyclable Materials, and Greenwaste). Where possible, information is to be separated among accounts for Single-Family Dwelling Units, Multi-Family Dwelling Units, and commercial businesses.
c) Collection and disposal routes.
d) Disposal sites and processing facilities, equipment and personnel used.
e) Facilities and equipment operations, maintenance and repair.
f) Disposal sites and processing facility weight tickets for Solid Waste, Recyclable Materials, and Greenwaste.
g) Any and all information required to be maintained for reports to regulatory agencies, such as the Local Enforcement Agency (“LEA”) (as defined by the Act). Company shall maintain records of all Solid Waste, Recyclable Materials, and Greenwaste collected in the Service Area, as well as all Residual Solid Waste, for the period of this Agreement plus five (5) years after its termination. Records shall be in chronological and organized form, and readily and easily interpreted. In the event County requests, Company shall provide all records of Solid Waste, Recyclable Materials, and Greenwaste collected by Contractor within thirty (30) days of County’s request.
Solid Waste Records. Records shall be maintained for the service area relating to:
7.2.3.1 Customer services and billing;
7.2.3.2 Character, weight, and volume of waste, especially as related to reducing and diverting waste. Information will be separated by kind of account;
7.2.3.3 Routes in a format suitable for preparing reports and coordinating with other agencies;
7.2.3.4 Facilities, equipment, and personnel used;
7.2.3.5 Facilities and equipment operations, maintenance, and repair;
7.2.3.6 Processing and disposal of solid waste;
7.2.3.7 Complaints as detailed in Section 5.2.2.
Solid Waste Records. Upon request by City, Contractor shall maintain solid waste service and diversion records for all services provided within City relating to:
a. Customer services and billing information (including names and addresses);
b. Monthly tonnage figures by City for solid waste collected, transferred, processed and disposed of by the Contractor, and by type of generator (commercial, industrial, multi- family, and residential).
c. Special annual clean-up event tonnages disposed and diverted;
d. City services by agency, including City facilities and special events at which collection occurs;
e. Routes and route maps;
f. Facilities, equipment and personnel used;
g. Processing and disposal of solid waste;
h. Complaints;
i. Missed pick-ups;
Solid Waste Records. Upon request by City, Contractor shall maintain solid waste service and diversion records for all services provided within City relating to:
a. Customer services and billing information (including names and addresses);
b. Monthly tonnage figures by City for solid waste collected, transferred, processed and disposed of by the Contractor, and by type of generator (commercial, industrial, multi-family, and residential).
c. Special annual clean-up event tonnages disposed and diverted;
d. City services by agency, including City facilities and special events at which collection occurs;
e. Routes and route maps;
f. Facilities, equipment and personnel used;
g. Processing and disposal of solid waste;
h. Complaints;
i. Missed pick ups;
j. C&D diversion;
k. Transfer station diversion;
l. Landfill diversion;
m. Holiday tree tonnage;
n. E-waste tonnage collected;
o. Bulky Items diverted tonnage; p. Other materials being collected;
q. Additional reports and records as agreed by the parties regarding new programs.”
9. The table (only) at Section 12.02, Quality of Service, subsection c, Service Performance Standards; Liquidated Damages for Failure to Meet Standards, is amended by adding a new subsection l to the table, to read as follows: “Contractor Initial Here City Initial Here Contractor agrees to pay (as liquidated damages and not as a penalty) the amounts set forth below:
a. Failure to promptly repair damage to customer property caused by Contractor or its personnel. $500.00 per incident per location.
b. Failure to maintain or timely submit to City all documents and reports required under the provisions of this Agreement. $500.00 per incident per day.
c. Failure to comply with the hours of operation as required by this Agreement. $500.00 per incident per day.
d. Failure or neglect to complete at least 90% of each route on the regular scheduled collection service work day. $1000.00 for each route not completed.
e. For each failure to collect solid waste, that has been properly set out for collection, from an established customer account on the scheduled collection day and not thereafter collected within one working day. $150.00
f. For each failure to forward unresolved customer complaints to City pursuant to Section 12.01(c) $500.00
g. Failure to provide cart(s), bin(s), or containers to an existing customer on next service day and new customer within three days. $200.00
h. For each failure to provide an on-call cleanup as provided in Section 7.08, 7.09, 8.04, 8.05. ...
Solid Waste Records. 70
8.2.4 CERCLA Defense and Disposal Records 71
8.2.5 Other Programs’ Records 71
8.2.6 Audit 72
8.2.7 Payments and Refunds 72 8.3.1 Report Formats and Schedule 73 8.3.2 Monthly Reports 73 8.3.3 Quarterly Reports 74 8.3.4 Annual Report 74 8.3.5 Financial Report 75
Solid Waste Records. Contractor shall maintain and make available to City upon request the following records relating to its operations pursuant to this Agreement:
