Common use of STEP Clause in Contracts

STEP. If the grievance is not then settled, then the may, by her xxxxxxx within five (5) working days after the written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within ten

STEP. If Within five days of receipt of the reply at the Complaint Stage (or the by which a reply should have been received if no reply is received), the employee may, with the assistance of a xxxxxxx or Union Committee f Representative, unless the employee directs otherwise, refer matter to the designated by the Employer for this purpose. This shall respond the grievance within fen days of receipt of the grievance Step STEP the grievance is not then settled, then to be considered as settled on basis of the reply given in Step the employee may, by her xxxxxxx the assistance of a or Union Committee representative, unless the employee directs otherwise, shall within five (5) working days after the written decision of receipt of the supervisor has been received Step answer refer the matter to the Director of Education in that a grievance meeting is requested. The Director of Education and two (2)other representatives of the board administration, shall meet with up to three (3)members of the Union including the should the wish to attend meeting, within fourteen (14) days of receipt of the notice. The Director of Education or designee, shall provide a written answer within twenty (20) days of the meeting being held. If final settlement of a grievance is not reached at Step within ten days of receipt of the reply at Step (or the date by which a reply should have been received if no reply is received), present the Union may process the grievance to either Arbitration in accordance with Article Notwithstanding the Area Business Administrator or other representative designated provisions of clause time spent by an employee at and of the grievance procedure shall be deemed be time worked if the employee was regularly scheduled to work. Any grievance instituted by the Board from time Employer may be referred to timethe Chairperson of the Union Committee within twenty days of the occurrence of the circumstances giving rise to the grievance. The Area Business Administrator Union Committee shall meet with representatives of the Employer within ten days of receipt of the grievance. The Union Committee shall give a reply to the Employer within ten (10) days, or other representative designated by earlier if possible, of the Board shall answer the grievance1 in writing within five (5)working days after the grievance has receivedaforementioned meeting. STEP If final settlement of the grievance is not settled reached, within ten days of of the reply (or the date by which a reply should have been received if no reply is received), the Employer may process the grievance to Arbitration in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenArticle

STEP. The employee shall first take up her grievance with her Supervisor and if the aggrieved employee requests, the Shop Xxxxxxx shall be given the opportunity to be present at a time to be fixed by the Supervisor. Such discussion shall be held within five (5) working days. If the grievance is not then settled, then it shall, within five (5) working days thereafter, be set forth in writing stating the mayspecific articles of the Agreement allegedly violated, the particulars of the grievance and the redress sought, signed by the employee, and given to her xxxxxxx immediate Supervisor. Where two (2) or more employees have identical grievances, they may all sign one (1) grievance. Where additional time is required to investigate whether other employees are affected, the time limit on subsequent signing of the same grievance may be extended as required up to ten (1 0) working days following the submission of the grievance. The Supervisor shall within five (5) working days after the receipt thereof, give her written decision of the supervisor has been received or should have been received, present answer to the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance at Step No. the Union may appeal it by giving a written notice of such appeal within five (5) working days after receipt of the immediate Supervisor's written answer to the Administrator who shall convene a meeting with Step then the Grievance Committee and Union Representative at a time to be fixed by both parties. Such discussion shall be held within ten (10)working 0) working days after the decision of the Area Business or another mutually agreeable time. The Administrator or other designate has been received or should have been received, then her designated Representative shall give her written answer to the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence close of the matter which is discussions STEP If the subject of the grievance. If such a grievance is not settled, settled at Step No it may be referred appealed by a written notice of such appeal given by the Union to arbitration in accordance the Employer within Seven (7) working days after the receipt of the written answer of the Administrator or her designated Representative to Arbitration with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee procedure and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to conditions in the Grievance Procedure within tenArbitration clause herein after set forth.

STEP. The employee concerned shall submit his grievance (which may be delivered by Xxxxxxx) in writing to his immediate Supervisor within six (6) days after the date which the cause of the complaint occurred. The immediate Supervisor shall deliver his decision in writing to the employee concerned within three (3) days after the date on which he received the employee's written grievance as hereinbefore provided and a copy of the written reply of the immediate Supervisor shall be mailed to the Chief Xxxxxxx on the same day. If the grievance written decision of the immediate Supervisor is not then settledsatisfactory to the employee concerned, then the mayemployee concerned may appeal the written decision of the immediate Supervisor by lodging an appeal in writing with the Administrator or his designate within two (2) days after the date on which the employee concerned received the written decision of the immediate supervisor. The Administrator or his designate shall convene a meeting with the Union committee and the employee concerned within three (3) days after the date on which the Administrator or his designate received the written appeal. The purpose of this meeting shall be discuss, by her xxxxxxx consider and attempt to resolve the grievance on a mutually acceptable basis. The Administrator or his designate shall deliver his decision in writing to the Chief Xxxxxxx within three days after the date of the meeting and a copy of such decision shall be mailed to the Union Office on the same day. If the written decision of the Administrator or his designate in Step is not satisfactory to the employee concerned and, the complaint and grievance have been processed in the manner laid down in Article the grievance may be taken to arbitration in accordance with Article of this Agreement. Failure of the Union to meet its time limits will cause the grievance to expire and neither it nor the same subject matter shall be further considered or made the subject of a further grievance. Failure of the Employer to meet its time limits shall permit the aggrieved employee to take the grievance to the next succeeding step, provided he presents the grievance at this next step within five (5) working calendar days after the expiration of the said time limit. It is mutually agreed that either the Employer or the Union may bring at any time any grievance related to the interpretation, administration, or alleged violation of this Agreement, and that such grievance shall be brought and dealt with as follows: A grievance filed by the Union shall be filed with the Administrator or his designate within ten (10) days after the date on which the cause of grievance occurred. The Administrator or his designate shall convene a meeting with the Union Committee within three (3) days after the date of which the Administrator or his designate received the written grievance. The purpose of this meeting shall be to discuss, consider and attempt to resolve the grievance on a mutually acceptable basis. The Administrator or his designate shall deliver his decision in writing to the President of the Union or his designate within three (3) days after the date of the meeting. If the written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by his designate is not satisfactory to the Board from time to time. The Area Business Administrator President of the Union or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after his designate, and provided the grievance has received. STEP If been processed in the grievance is not settled manner laid down in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been receivedthis paragraph, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred taken to arbitration in accordance with the provision of Article of this Agreement. The Union may submit a policy grievance which However, it is distinguishable from expressly understood that the grievance of an individual employee and which concerns the Union itself and which alleges a violation provisions of this Agreement. Such clause may not be used to institute a grievance may directly affecting an employee or employees which such employee or employees could themselves initiate and the regular grievance procedure shall not thereby be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenpassed.

STEP. The aggrieved employee shall present his grievance in writ- ing to his immediate supervisor. He shall have the assistance of his xxxxxxx if he so desires. If a settlement satisfactory to the employee concerned is not reached within three work- ing days (or any longer period which may ‘be mutually agreed upon) the next step in the grievance procedure may be taken at any time within three ( 3 ) working days thereafter. Step The aggrieved employee may submit his grievance in writing to the Administrator. The Union Grievance Committee as consti- tuted under Article hereof may be present at this stage at the request of either party. The same Committee may have the assistance of a General Representative of the Union if they so desire. If a final settlement of the Grievance under hereof is not then settled, then the may, by her xxxxxxx completed within five (5ten 10) working days after the written decision of the supervisor has been received or should deliber- ations have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If commenced and if the grievance is not settled in accordance with Step then within ten (10)working days after one concerning the decision application, administration, interpretation, or alleged xxxxx- tion of the Area Business Administrator or other designate has been received or should have been receivedthis Agreement, then the grievance may be presented referred by either party to a Board of Arbitration as provided Article at any time within ten days thereafter, but not later. ARTICLE ARBITRATION Both parties to this Agreement agree that any dispute or grievance concerning the Relations Officer who convene interpretation, application, admini- stration, or alleged violation of this Agreement, which has been properly carried through all the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative steps of the Union, of the time grievance proce- dure outlined in Article and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee which has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may will be referred to arbitration a Board of Arbitration at the request in accordance with writing of either of the provision of parties of this Agreement. The Union may submit a policy grievance which is distinguishable from Board of Arbitration will be composed of one ( 1 ) per- son appointed by the grievance of an individual employee and which concerns Employer, one ) person appointed by the Union itself and which alleges a violation third person to act as Chairman, chosen by the other two members of the Board. If mutually agreed to by the Employer, and the Union, one person selected by the Union and the Employer to act as a single Arbitrator. Within five (5) days of the request by either party for a Board, each party shall notify the other of the names of its ap- pointee. Should the two nominees fail to agree on a third per- son within seven (7) days of the notification mentioned in Sec- tion the Chairman shall be appointed by the Ontario Labour Management Arbitration Commission. The decision of a Board of Arbitration, or a majority thereof, constituted in the above manner, shall be final and binding on both parties and upon all employees affected. If there is no majority award, the award of the Chairman shall gov- ern. The Board of Arbitration shall not have any power to alter or change any of the provisions of this Agreement or to substi- tute any new provisions for any existing provisions nor to give decision inconsistent with the terms and provisions of this Agreement. Such a grievance may Each of the parties to this Agreement will bear the ex- penses of the Arbitrator appointed by it and of its own witnes- ses, and the parties will jointly bear the expenses, any, of the Chairman. No persons shall be presented selected as Arbitrator who has been directly involved in writing attempts to negotiate or settle the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenGriev- ance.

STEP. If the grievance is not then settled, then the may, by her xxxxxxx his xxxxxxx, within five (5) working days after the written decision of the appropriate supervisor has been received or should have been received, present the grievance grievance, signed by the xxxxxxx, to either the an Area Business Administrator or Supervisor of Maintenance or other representative designated desig- nated by the Board from time to time. The Area Business Administrator or Supervisor of Maintenance or other representative designated by the Board shall answer the grievance1 grievance in writing within five (5)working 5) working days after the grievance has been received. STEP If the grievance is not settled in accordance with Step then within ten (10)working 10) working days after the decision of the Area Business Administrator or Supervisor of Maintenance other designate has been beer received or should have been beer received, then the grievance may be presented to by the Relations Officer who convene on behalf of the Management Committeethe Employee Relation: Officer. Upon receiving the grievance, the Management Committee shall notify the Business Representative of the Union, Recording Secretary of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at in Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative Recording Secretary of the Union within ten five (10)working 5) working days after such a meeting. "he Committee The Management shall be made up of the Superintendent of Business, Relations Officer Personnel Officer and Superintendent of Plant [or such other designate]. a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Officers Stewards, members, members or with respect to any alleged violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, Recording Secretary within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration by the Board in accordance with the provision of of this Collective Agreement. The Union possible en e Where a specific provision of this Collective Agreement has been alleged to have been violated or misinterpreted, a group grievance two or more employees in one or more locations) may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns be presented by the Union itself and which alleges a violation denoting the number of this Agreementemployees affected. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenwil l only be

STEP. If the grievance a satisfactory settlement is not then settled, then reached at STEP the may, matter shall be referred by her xxxxxxx the union grievance committeeto the manager of the company in writing within five (5) working days after of the decision in STEP The matter will be discussed at a meeting involving the union grievance committee, and/or the supervisor, and/or the manager, and/or the personnel representative. The aggrieved employeemay be present at this meeting if both parties agree. A written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing be rendered within five (5)working 5) days after following the date of such meeting. The union representative and the company labour relations manager or delegate may be present, or provide direction, at any step of the grievance has receivedprocedure if requested by either party. STEP If the Group Grievance: A grievance is not settled in accordance with Step then within ten (10)working days after the decision on behalf of the Area Business Administrator or other designate has been received or should have been received, then the grievance more than one employee may be presented directly at step listing the names of the Policy Grievance: A policy grievance will confine itself to matters relating to the Relations Officer who convene interpretation, administration,application or alleged violation of the Management Committeeagreement, which are inappropriate for an employee grievance single or group. Upon Such grievances shall be submitted in writing by the chairperson or secretary treasurer of the union at step of the grievanceprocedure, within fifteen (1 5) days where the circumstancesgiving rise to it occurred or originated. The time limits may be extended by mutual agreement. The company itself may file a grievance with the chairperson of the union grievance committee and shall forward a copy of the grievanceto the office of Local Said grievance shall be entered by the manager or general manager of the operation. If a satisfactory settlement has not been reached within five (5) days of receiving the grievance,the matter shall be discussed at a meeting arranged mutually between the union grievance committee and the manager. The union representative and the company labour relations manager or designate may be present at this meeting, If a satisfactory settlement is not reached within three (3) days of the meeting, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration as outlined in accordance Article ARTICLE ARBITRATION Where a grievance is referred to arbitration the party making the referral will no the other party in writing within thirty (30) calendar days of its' election of proceeding with a single arbitrator "arbitrator" or a tripartite arbitration board Where election is made for an arbitrator,the provision party making the referral will name one or more persons to act as an arbitrator in its' notice of referral. The other party respond in within five (5) days naming its' choice of arbitrator. Upon failure by the party receiving notice to name an arbitrator or failure by the parties to agree upon an arbitrator within the time limited, either party may request that an arbitrator be appointed by the Minister of Labour of Ontario. Where election is made for a board, the party making the referral will name its' appointee to such board in the notice of referral. The other party will respond writing within five (5) days by naming its' appointee. The two appointees so selectedwill, within five (5) days of the appointment of the second of them, appoint a third person who shall chair the board. Upon failure by the party receiving notice to name its' appointeeor upon failure by the two appointees to agree on a chairpersonwithinthe time limited, either party may request that the Minister of Labour for Ontario appoint one or both persons as required. The arbitratoror board will have no authorityto alter, change or modify any of the terms and conditions of this Agreementagreement. Any question as to will be determined by the arbitrator or board. The Union may submit a policy grievance which is distinguishable from decision of the grievance arbitrator or of an individual employee the board, shall be final and which concerns binding. Each party to this agreement will pay the Union itself fees and which alleges a violation expenses of this Agreementthe member of the board selected by it or by the Minister and will share equally in paying the fees and the chairperson of the board or of the arbitrator. Such a grievance No person may be presented appointed as an arbitrator who has been involved in writing an attempt to negotiate or settle the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tengrievance.

STEP. If The Xxxxxxx shall inform the Committee Person of the response and the concern shall be reduced to writing by the Committee Person. This will be written on the form provided by the Company signed by the employee and shall then constitute a grievance. All grievances should identify, as far as possible, the article, clause or clauses of this agreement, or applicable legislation claimed to have been violated. The Shift Committee Person and if requested Xxxxx Xxxxxxx may present the grievance is not then settled, then of the may, by her xxxxxxx employee to the Operations Manager or designate within five (5) working days after the written decision receipt of the supervisor has been received reply of the Supervisor or should have been received, present designate. At this stage the grievance to shall be discussed between the on shift Committee Person, the Xxxxxxx if requested by either party and the Area Business Administrator Operations Manager or other representative designated by the Board from time to timedesignate. The Area Business Administrator or other representative designated by the Board Operations Manager designate shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after give a written response including an explanation of the decision rendered within seven (7) days of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject receipt of the grievance. If such Failing Settlement: The grievance shall be referred to the Human Resources department within seven (7) days by the Chairperson. The grievance shall be discussed by the Director of Human Resources or designate, the Senior Director of Operations or designate, the Chairperson and the shift committee The Local President, National representative, the Shift Xxxxxxx or if requested by either party to discuss the matter may attend the meeting. The Employer or the Union may file a policy commencing at Step In the case of discharge, a grievance is may be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed within seven (7) days from the date of dismissal and shall commence at Step In any subsequent disposal of this case during the grievance procedure, the Employer may reinstate the employee, suspend the employee for a definite period, or sustain the discharge, if mutually agreed to by the parties to this Agreement. If an agreement cannot settled, it be reached the matter may be referred through the provisions of Article Should the grievance involve the alleged misinterpretation or violation of the Agreement of applicable government legislation, either party may be free to appeal to arbitration or within thirty-one (31) days from the date of the Step response. The parties shall attempt to agree on a single arbitrator or If the parties agree on the arbitrator or the party requesting the referral shall then refer the grievance to the chosen party with a statement of the issue to be arbitrated upon by if requested. Notice of said referral and a copy of said statement shall be forwarded simultaneously to the other party. The decision of the arbitrator or shall be final and binding upon all parties involved. Upon any decision rendered by the arbitrator it is agreed that the Chairperson and the company representative will review the decision if requested by either The arbitrator or as the case may be, shall not have any jurisdiction to alter or modify any of the provisions of this Agreement, nor to substitute any new provision in accordance lieu thereof, nor to make any decision inconsistent with the provision of terms and provisions of this Agreement. The Union In determining any discharge or any other disciplinary grievance, the arbitrator or as the case may submit a policy grievance which is distinguishable from be, shall have the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenauthority to:

STEP. If In the grievance is event that the representatives of the Company and the Union cannot then settledreach an agreement, then the either party may, by her xxxxxxx registered mail within five thirty (530) working days after the written decision of the supervisor has been received or should have been received, present meeting described in Step submit the grievance dispute to either the Area Business Administrator or other representative designated by the Board from time to timefinal and binding arbitration. The Area Business Administrator or other representative designated by party referring the Board matter to arbitration shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working 10) calendar days select in rotation the following panel of individuals, a single arbitrator: Xxxx Xxxxxxx If after making all reasonable efforts to select an arbitrator within the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievanceherein set out, the Management shall notify party responsible for the Business Representative selection is unable to find an arbitrator able or willing to act, such time will be extended to a length of required to obtain the Union, services of an arbitrator from the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievancepanel. If such a grievance is not settled, it may be referred to arbitration the person selected in accordance with the provision above is unable to hear the grievance and render an award within two (2) from the date they have been notified by the parties to act as arbitrator, the other persons shall be requested each in their turn to act as arbitrator to hear the grievance and render an award within the same time limits. If all the persons in the list contained herein are unable to act, the parties shall forthwith request the Minister of Labour to appoint the arbitrator who shall be subject to the provisions of this Article. The cost and/or expenses of such arbitration shall be borne equally by the Company and the Union. The arbitrator shall not have the power to change, modify, extend or amend the provisions of this Agreement. The Union In the case of a disciplinary grievance or a discharge grievance under Article the arbitrator shall have the power to return the to their employee status with or without restoration of back pay, or mitigate the penalty as equity suggests under the facts. If either party considers that this Agreement is being violated in any respect by the other, this party may submit a policy grievance which is distinguishable from the grievance within twenty (20) days of an individual employee and which concerns the Union itself and which alleges a violation becoming aware of this Agreement. Such such violation, file a grievance and subsequently cause the matter to be discussed and dealt with in accordance with Article Step If not satisfactorily settled, either party may refer the matter to arbitration as provided in Article Step ARTICLE Groups for the purpose of wage classifications shall be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenfollows: Studio Crew, Reception, Promotion Assistant. GROUP Traffic. GROUP GROUP Audio, Camera, Floor Director, Operator. GROUP VI: GROUP GROUP GROUP GROUP GROUP GROUP GROUP Video Graphic Artist, Operator. Lighting Director, Studio Switcher, Technical Director, Camera, Production Editor, News Editor. Photo-Journalist.

STEP. If the grievance reply of the Department Manager is not then settled, then satisfactory to the may, by her xxxxxxx employee the employee accompaniedby the Union grievance committee shall submit a written grievance to the Director of Human Resources or desig- nate within five (5) working days after of receiving the written decision reply of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to timeDepartment Manager. The Area Business Administrator or other representative designated by written grievance shall state the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision nature of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, Col- lective Agreement which were violated and the circum- stances giving rise to the grievance.The Director of Human Resources or designateshall meet with the employee and grievance committee within five (5) working days of receipt of grievance. After the meeting has been held at this stage of the time and place grievance procedure, the Director of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, Human Resources or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence designatewill issue dispo- sition of the matter which is within five (5) working days. Step Failing settlement at Step the subject Union may within twenty (20) working days of the grievanceissuance of the dispo- sition at Step notify the other party of its intention to submit the grievance to arbitration. If such Notwithstanding the above, the Union and the Corporationmay reach settlementto a grievance is not settled, it through the services of a Grievance Settlement Officer or other mutually agreeable third party facilitator. The parties shall jointly bear the expenses of the Grievance Settle- ment Officer or other agreed to third party facilitator. The time outlined in the grievance proce- dure may be extended by mutual agreement between the Corporation and the Union. The grievance committee shall consist of the the Xxxxxxx referred to arbitration in accordance with Step the provision of of this AgreementUnit Chairperson and the Area Business Representative. The Union may submit appoint designates when necessary. In the event of a group grievance, a policy griev- ance or a grievance which is distinguishable from the discharge or suspen- sion of a regular employee, the grievance shall be submitted in writing indicating the nature of an individual the griev- ance, the of the Collective Agreement which were violated and the circumstances giving rise to the grievance. The grievance will be processed commenc- ing at Step of the grievance procedure. This clause shall not be used for the purpose of abridging the right of the employee and which concerns to process grievances, nor shall it be used for the purpose of submitting matters to be handled through the grievance procedure by employees. All steps of the grievance procedure, including any meetings with the grievance mediation officer, shall be held during regular hours of work with no loss of regular wages. Reimbursement of wages of Union itself and which alleges a violation employees during arbitration will be the responsibility of the Union. ARTICLE PROCEDURE When either party to this Agreement. Such Agreement requests that a grievance may be presented submitted to arbitration, it shall make such request in writing addressed to the Relations Officer who convene other party, and at the Management Committee as referred to in same time, submit the Grievance Procedure within tennames of three

STEP. a. If no settlement is reached at Step the grievance Grievance Committee may request in writing a meeting with representatives of management. This request must be made within ten working days of the receipt of the decision of the Superintendent, or such longer time as is not then settledmutually agreed upon. A t this meeting the Manager or his nominee shall be present, then and the may, Business Agent of the Union shall be present if his presence is requested by her xxxxxxx either party. The Manager shall render his decision within five (5) working days of the said meeting, The Company shall have the right to initiate a grievance at Step of the grievance procedure, The Union shall have the right t o initiate a group grievance or a grievance of general nature, at Step of the grievance procedure. If after the written decision completion of Step of the supervisor has been received or should have been received, present grievance procedure either party desires that the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration it shall, within thirty (30) days, notify the other party in accordance writing, stating the issue to be arbitrated, the alleged violation of the Agreement, and the name of its appointee, to an Arbitration Board. The recipient of the notice shall, within five (6) days, advise the other party of its nominee to the Arbitration Board. If they are unable to agree on a Chairman within a further period of five days, then either party may request the Minister of Labour for Canada to appoint such Chairman. No person may be appointed as an arbitrator who has been involved in an attempt to negotiate or settle the grievance in question, Each of the parties hereto shall bear the expenses of its arbitrator, and the parties shall equally bear the expenses and/or fees of the Chairman of the Arbitration Board. The Arbitration Board shall not have jurisdiction or power to make any decision inconsistent with the provision terms of this nor to alter, modify or amend this Agreement, but shall base its decision on the contractual rights of the parties as disclosed by this Agreement. The Union may submit a policy grievance which is distinguishable from At any stage of the grievance procedure, including arbitration, the parties may have the assistance of an individual the employee or employees concerned and which concerns any necessary witnesses (who shall not any any time exceed three (3) in number except with the Union itself and which alleges a violation mutual consent of this Agreement. Such both parties), The Company undertakes that it will not attempt to settle a grievance may be presented in writing to directly with an employee if his grievance has already been discussed with the Relations Officer who convene Company by the Management Committee as referred to in the Grievance Procedure within tenUnion,

STEP. The aggrieved employee or the xxxxxxx may submit the written grievance to the Personnel Officer. At this stage they shall be accom- panied by an officer the Union i f requested by either party. If final settlement of the grievance is not then settled, then the may, by her xxxxxxx within five seven (57) working days after the written decision submission t o the Personnel Officer and i f the grievance i s one which concerns the interpretation or alleged violation of this Agreement, the grievance shall, at the request of the supervisor has been received Union and the grieving employee, or should have been receivedat the request of the Employer, present the grievance be referred to either the Area Business Administrator or other representative designated by the a Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing of (continued) as provided i n Article below at any within five twenty- one (5)working 21) days after the Personnel Officer has given an answer, but no Any of the time allowances set out i n this Article may be extended by mutual written agreement. The Employer failing to reply to a grievance has received. STEP If within the prescribed time limits in any step o f the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been receivedprocedure, then the grievance may be presented to processed t o the Relations Officer who convene next higher step following the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, expiry of the time and place of l i m i t i n question. If a meeting when they will discuss and consider grievance not processed to the representations made and next higher step or t o Arbitration i n accordance with the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received prescribed times, the grievance and shall be deemed to be abandoned. An employee covered by this Agreement who i s called to the decision office to appear before ment to be formally interviewed concerning any matter which might reasonably be anticipated t o result i n the discipline or discharge of the Management Conunittee employee shall be given in writing to by the Business Representative xxxxxxx or member of the Union Executive. The employee and the Union shall receive a copy of any written warning given to an employee which may lead t o disciplinary action. In determining the disciplinary action to be taken against an employee, the Employer take into consideration the employee's record and the lapse of since the last disciplinary action. The Union shall have the right to process a general pol icy grievance concerning matters involving a substantial number of or the employees as a whole and which concern the interpretation or alleged violation of agreement. A l l such grievances shall be submitted at Step No. of the grievance procedure within ten fifteen (10)working 15) days after such a meeting. "he Committee shall be made up Xxxxxxx or any officer of the Superintendent Union became aware of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is circumstances giving rise to the subject of the grievance. If such grievance and i f i t i s not settled a grievance is not settledt this stage, it may be referred go to arbitration in accordance with Step No. (continued) of the provision grievance procedure and ultimately to a Board of of this Agreement. The Union may submit a policy grievance which is distinguishable from Arbitration i n the same manner as the grievance of an individual employee employee. During the months of July and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may August, time limits set forth above shall be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenextended from fifteen (15) t o thirty (30) days.

STEP. If the grievance a satisfactory settlement is not then settled, then reached at STEP the may, matter shall be referred by her xxxxxxx the Union grievance committee to the manager of the Company in writing within five (5) working days after of the decision in STEP The matter will be discussed at a meeting involving the Union grievance committee, the supervisor, the manager, the personnel representative. The aggrieved employee may be present at this meeting if both parties agree. Such request shall not be unreasonably denied. A written decision shall be rendered within five (5) days following the date of such meeting The Union representative and the Company labour relations manager or delegate may be present, or provide direction, at any step of the supervisor has been received grievance procedure if requested by either party Group Grievance: A grievance on behalf of more than one employee may presented directly at STEP listing the names of the Policy Grievance: A policy grievance confine itself to matters relating interpretation, administration, application or should have been receivedalleged violation of the agreement, present which are inappropriate for an employee grievance single or group. Such grievances shall be submitted in writing by the chairperson or secretary treasurer of the Union at STEP of the grievance procedure, within (1 5) days from where the circumstances giving to occurred or originated. The time limits may be extended by mutual agreement. The Company itself may file a grievance with the chairperson of the Union grievance committee and shall forward a copy of the grievance to either the Area Business Administrator or other representative designated office of Local Said grievance be entered by the Board from time to timemanager or general manager of the operation. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing If a satisfactory settlement has not been reached within five (5)working 5) days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management matter shall notify be discussed at a meeting arranged mutually between the Business Representative Union grievance committee and the manager. The Union representative and the Company labour relations manager or designate may be present at this meeting. If a satisfactory settlement is not reached within three (3) days of the Unionmeeting, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration as outlined in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenArticle

STEP. There shall be an xxxxxxx and honest effort to settle all' grievances and disputes immediately ,without stoppage of work, and it is understood that an employee with .the I xxxxxxx may present an oral grievance to his \ superior at any time without recourse to the grievance procedure herein. If the such grievance is not then settledsettled to the satisfaction of the employee concerned, then the may, eligible employee a written grievance in the following manner and sequence: OTTAWA LANCASTER'DEPOT COLLECTIVE STEP If not satisfactorily settled at Step the grievance shall be taken up by her xxxxxxx the and the Grievance Committee with the Distribution Manager within two (2) working days of the decision given in Step A representative of the Union shall be called in at the request of either party. The final decision of the Distribution Manager shall be rendered in writing within three ( 3 ) working days following the Step meeting. A copy of the Distribution Manager's decision will be given the and the Xxxxxxx. \ STEP If not satisfactorily settled at Step the grievance shall be taken up by the the Grievance Committee and the Union Business Agent with the General Manager within working days of the decision given in Step The decision of the General Manager shall be writing within five ( 5 ) working days following the Step meeting. A copy of' the General Manager's decision will be given to the the Xxxxxxx and sent to the Union office. STEP If not satisfactorily settled at Step the grievance may be 'referred to arbitration. The party requesting arbitration shall make request in writing to the other party within five (5) working days after following the written final decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to timein Step OTTAWA LANCASTER DEPOT COLLECTIVE AGREEMENT. The Area Business Administrator or other representative designated matter in dispute shall then be arbitrated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled -an arbitration board in accordance with Step then within ten (10)working days after the decision Ontario Labour Relations Act, The arbitrator shall have no authority to add to, detract from, alter, amend, or modify any provisions of Collective Agreement. No matter may be submitted to arbitration which has not been properly processed through all steps of the Area Business Administrator or other designate grievance procedure. Time limits may be waived by mutual consent of the parties. An employee who has completed his probationary period and who claims he has been received or should have been received, then discharged without just cause shall file a written grievance at Step of the grievance may be presented procedure, the written grievance is submitted to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative General Manager within five ( 5 ) days of the Union, discharge. The Union and the Company shall respectively pay one-half of the time expenses and place fees the Either party to this Agreement may file a policy grievance within thirty (30) days of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the event on which the grievance is based. A policy grievance is a grievance by one of the parties to this Agreement arising out of the interpretation, administration or alleged violation of any of the terms of this Agreement, but excluding subject matter which is can be presented by an employee as an individual grievance. OTTAWA LANCASTER DEPOT COLLECTIVE AGREEMENT” A Union grievance shall be filed at Step of the subject grievance procedure. policy grievance shall be filed with the Business Agent of the Union. In the case of a Company policy grievance, the parties shall meet within five (5) working days and the Union shall reply within a further five (5) working days. Failing settlement, Company may submit the grievance to arbitration within twenty-five (25) working days of the filing of the grievance. If In the case of dismissal or suspension in which an employee is proven innocent through the grievance procedure, the said employee shall be compensated to the any net wages lost since the dismissal or suspension by reason of same, or in such a grievance is not settledother manner as may, it may in of the Arbitrator, be referred justified. ARTICLE SENIORITY Fundamentally, rules respecting seniority are designed to arbitration in accordance give employees an equitable measure of security based on continuous service with the provision of of this AgreementCompany. The Union may submit Company agrees total bargaining unit seniority in the event of transfer to a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreementnew location’. Such a grievance may Seniority shall be presented in writing subject to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenfollowing terms and conditions:

STEP. If the grievance is not then settled, then the may, by her xxxxxxx within five Within ten (510) working days after the written event giving rise to the grievance occurs, the employee and his store xxxxxxx shall discuss the grievance with the Store Manager. The Manager shall give an oral answer to the grievance within four (4) working days. Failing settlement: STEP Two The grievance shall be reduced to writing and will be discussed between the Union Representative, the Store Manager and the District Manager. This discussion will be held within seven (7) working days of the decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to timeStep One. The Area Business Administrator or other representative designated by the Board shall District Manager will give his answer the grievance1 in writing within five four (5)working 4) working days after of the date of the meeting. Failing settlement: STEP THREE The grievance has received. STEP If shall be forwarded to the grievance is not settled in accordance with Step then Head Office of the Employer within ten one (10)working days after 1) week of the decision at Step Two and the Employer shall have one (1) week to dispose of the Area Business Administrator or other designate has been received or should have been received, then the grievance may grievance. The decision shall be presented in writing and sent to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative offices of the Union, of If considered necessary by the time and place of parties, a meeting when they will discuss may be held by the parties and consider may include the representations made and the decisions reached at Step The interested persons. If a meeting shall take place within ten (10)working days after the Management Committee has received the grievance and is held, the decision of the Management Conunittee shall be given in writing to the Business Representative other party within seven (7)days from the date of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of In the Superintendent case of a The Board may submit to the Union discharge, a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective may be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed within four (4) working days the date of dismissal and shall commence at Step Two. In any subsequent disposal of this case during the Grievance Procedure, the Employer may presented reinstate the employee with back pay, suspend the employee for a definite period or sustain the discharge, if mutually agreed to by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of parties of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance Grievances concerning rates shall commence at Step Two of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenand the disposition of such grievances if sustained, shall include the determination of the effectivedate of the increase with retroactivity thereto. The Employer or the Union may file grievances commencing at Step Three. The limits as prescribed above may be modified by mutual agreement of the parties.

STEP. An employee who has a complaint shall firstly take the matter up with his immediate supervisor within two (2) days of the time of the cause of the complaint occurred, It is understood that the employee has no grievance until the complaint has been referred to the employee's immediate supervisor. The employee may be accompanied by his Xxxxxxx taking the matter up with his immediate supervisor. If the grievance complaint is not satisfactorily resolved within two (2) days employee has contacted his immediate supervisor, the complaint may then settled, then be taken up as a grievance in the may, following manner: The employee concerned shall submit his grievance (which may be delivered by her xxxxxxx the Xxxxxxx) in writing to his immediate Supervisor within five six (56) working days after the date on which the cause of the complaint occurred. The immediate Supervisor shall deliver his decision in writing to the employee concerned within three (3) days the date on which he received the employee's written grievance as hereinbefore provided and a copy of the written reply of the immediate Supervisor shall be mailed to the Chief Xxxxxxx on the same day. If the written decision of the supervisor has been received or should have been receivedimmediate Supervisor is not satisfactory to the employee concerned, present the grievance to either employee concerned may appeal the Area Business written decision of the immediate Supervisor by lodging an appeal in writing with the Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing his designate within five two (5)working 2) days after the grievance has receiveddate on which the employee concerned received the written decision of the immediate supervisor. STEP If The Administrator or his designate shall convene a meeting with the grievance is not settled in accordance with Step then within ten Union committee and the employee concerned three (10)working 3) days after the decision of date on which the Area Business Administrator or other his designate has been received or should have been receivedthe written appeal. The purpose of this meeting shall be to discuss, then consider and attempt to resolve the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of on a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenmutually acceptable

STEP. The employee shall take the matter up with immediate Team (or their designate). The employee may have the assistance of a member of the Association Executive or a Shop Xxxxxxx. Step If the grievance matter is not then settled, then settled by the may, by her xxxxxxx immediate Team (or their designate) within five (5) working days after from the date on which it was taken up with the Executive of the Association may investigatethe employee’s grievance. In order to pursue it further, the grievance will be put in writing and be signed by the employee concerned by the Executive of the Association. The grievance shall contain a statement of the facts complained of and the adjustment requested. A member of the Association Executive and the employee will meet with the Director (or their designate) and will render decision to the employee and the Association Executive within working days of receiving the written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to timegrievance. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP Step If the grievance matter is not settled in accordance with Step then the employee may within ten (10)working working days after the decision of the Area Business Administrator or other designate has been received or should have been receivedresponse, then refer the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative Vice President and or representative shall meet with the employee and a member of the Union Association Executive to review the grievance and shall render a decision in writing to the employee and the Association Executive within ten (10)working working days. Step If matter is not settled in Step the employee may within working days after such refer the grievance to the Vice President of Human Resources and or representative meet with the employee, and a meetingmember of the Association Executive to review the grievance and shall render a decision in writing to the employee and the Association Executive within working days. "he Committee Step If the decision to the grievance as set out in Step is not acceptable to the the Association may request the grievance proceed to arbitration at any time within working days following the decision at Step The arbitrator be selected by agreement of the parties, or failing that, appointmentby the Federal Minister of Labour. The decision reached by the arbitrator shall be made up binding on both parties to this agreement. The cost of the Superintendent arbitrator and facilities will be split equally by both parties. Time extensions to any step in the grievance procedure may be given at the request of either party and such requests not be arbitrarily or unreasonably withheld. .O6 .O7 A Group Grievance is a The Board may submit common grievance being filed by more than one employee and will automatically proceed to the Union Step An Executive Grievance is a grievance with respect tabled by the Association Executive and will automatically proceed Step A Management Grievance is a grievance tabled by Management and will automatically proceed to Step If an employee believes that has been dismissed just cause, the conduct matter may be treated as a grievance commencing at Step of the Union, its Officers, or Stewards, members, or Grievance Procedures. Any special grievance must be submitted in writing and lodged with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, Company within ten working days after the occurrence employee ceased to work for the Company. In the event an employee is dismissed or suspended, and later reinstated through the grievance procedure, the employee will not suffer a loss of pay, Company and Association seniority or benefits unless mutually agreed by the matter which is Company and the subject Association Executive. Employees shall have access their personnel records in the presence of a and may take copies of such. In the grievancedisciplinary process, only reprimands issued less than months apart will be referred to. If such After a grievance is month period of no reprimands, all previous reprimands will not settled, it may be referred to arbitration in accordance with the provision of of this Agreementa subsequent disciplinary process. The Union may submit Company utilizes a policy grievance which is distinguishable from progressive disciplinary approach when dealing with reprimands. The Company shall proceed as follows: Oral warning Written warning; Suspension of days; Suspension of weeks Dismissal. In any action of a disciplinary nature the grievance Employee will given a copy in writing of an individual employee any such action and which concerns the Union itself and which alleges Association will be provided with a violation of this Agreement. Such a grievance may be presented copy, unless the Employee requests confidentiality in writing to Management. Acknowledgement receipt of such request will be provided to the Relations Officer who convene Association immediately for its records. In a disciplinary meeting the Management Committee as referred Employee has the right to in have an Association representative present at the Grievance Procedure within tenmeeting. The Employee be informed of such right at the beginning of the meeting. disciplinary action must be taken no later than five days after the incident giving rise to the discipline came to the attention of the Company, or five (5) days after the completion of any investigation into the incident conducted by the Company.

STEP. If the dispute or grievance is not then settled, satisfactorily settled by Step then the maydispute or grievance may be reduced to and presented, by her xxxxxxx five (5) days of the answer at Step to the next appropriate management level. The recipient shall render a decision in writing stating the reasons therefore, within five (5) working days after the written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has receivedreceipt. STEP If the such dispute or grievance is not satisfactorily settled in accordance with by Step then the dispute or grievance may, within an additional two (2) days, be further presented in writing to the Vice President, Operations or his representative. A conference shall be held within ten (10)working 10) working days after the decision from receipt of the Area Business Administrator or other designate has been received or should have been received, then grievance between the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative committee of the Union, and a management grievance committee. A decision in writing shall be rendered within five (5) working days of the conference. STEP If such dispute or grievance is not satisfactorily settled by Step within an additional five (5) working days, then the dispute or grievance shall be submitted to arbitration if either the Union or the Company so requests in writing within an additional thirty (30) days. If such request for arbitration is made, then the arbitration shall proceed before a single arbitrator in accordance with ARTICLE hereof. Such written request shall propose three (3) potential arbitrators. An employee has the right to be represented by a Union Xxxxxxx at all steps of the grievance procedure, The employee involved in the particular dispute or grievance may be present at Steps or at the arbitration only at the request of either the Company or the Union. Every dispute or grievance shall be conclusively deemed abandoned unless the grievance procedure set forth above is timely followed, it being understood that the time and place limits set forth above are of the essence. The Union or the Company may initiate a grievance in writing at Step of the grievance procedure. Such grievance shall be a policy grievance in connection with the administration, interpretation, alleged violation, or application of this agreement. The limits set out in this ARTICLE may be extended only by mutual agreement of the parties. The parties agree that the directions of the Company which are the subject of a dispute or grievance shall be complied with pending the processing and arbitration of such dispute or grievance. An employee summoned for a meeting when they will discuss be told if the meeting is to be for disciplinary reasons. If so, or if a discussion evolves into a meeting, the supervisor shall inform the employee of their right to request the presence of x xxxxxxx. The Company shall bave the full and consider the representations made exclusive management of its plant and business and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision direction of the Management Conunittee shall be given in writing to force (without limiting the Business Representative generality of the Union within ten (10)working days after such a meeting. "he Committee shall be made up foregoing but subject to seniority and grievance provisions in cases of lay-offs, promotions, demotions, disciplinary actions and discharges or transfers, permanent or temporary) the Superintendent of a The Board may submit right to the Union a grievance with respect to establish rules and regulations governing the conduct of the Unionemployees on company time or company property, its Officers, or Stewards, members, or with respect and all matters relating to any violations size and personnel of the collective Such working force, work schedules, promotion and the right to hire, suspend, lay off, and to discharge, discipline or demote for just cause, and the right to change (temporarily or permanently) an employee or employees from one position to another, including the transfer from one department to another, and also including all matters relating to operations, and the right to suspend operations in whole or in part for any period. The Company agrees that these functions will be exercised in a grievance may presented by manner not inconsistent with the Boardprovisions of this agreement. The Company shall have the right to retire employees under the pension plans referred to herein whenever an employee is eligible for retirement thereunder, and upon such retirement under such pians the employee in writing, question shall cease to work for the Business Representative of the Union, within ten working days after the occurrence of the matter Company and such cessation shall not be deemed a discharge which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of or arbitrable under this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenagreement.

STEP. If The grievance shall be submitted to the grievance is not then settledAssociate Director, then the mayCorporate Services. The Associate Director, by her xxxxxxx Corporate Services shall reply in writing within five (5) working days after the written decision receipt of the supervisor has been received or should have been receivedGrievance. STEP Failing settlement being reached in Step the Union Grievance Committee, within ten days of the reply of the Associate Director, Corporate Services in Step above, but not thereafter, shall present the grievance Grievance to either the Area Business Administrator or other representative designated by the Board from time to timeDirector of Education at a meeting requested for that purpose. The Area Business Administrator or other representative designated by griever shall have the Board right to be present at the meeting. The Director of Education shall answer the grievance1 reply in writing within ten days of the meeting. Failing satisfaction with such reply the Union may within twenty (20) days of the receipt of the reply in Step but not thereafter refer the Grievance to Arbitration. Arbitration The party desiring arbitration shall notify the other party in writing of its desire to submit the difference or allegation to arbitration and the notice shall contain the name of the first party‘s appointeeto an Board. The recipientof the notice shall, within five (5)working 5) days, inform the other party of the name of its appointeeto the Arbitration Board. The two appointees so selected, shall, within five (5) days after of the grievance has receivedappointment of the second of them, appoint a third person who shall be the Chair. STEP If the grievance recipient of the notice fails to appoint an Appointee or if the two appointees fail to agree upon a Chair within five (5) days, the appointment shall be made by the Minister of Labour upon the request of either party. The Arbitration Board shall hear pertinent representationby the parties representativesand determine the difference or allegation and shall issue a decision and the decision shall be final and binding upon the parties and upon any employee or the Board affected by it. The decision of a majority is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been receivedArbitration Board, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievancebut, the Management shall notify the Business Representative of the Unionif there is no majority, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee Chair governs. The Arbitration Board, shall not, by its decision, add to, delete from, modify or otherwise amend the provisions of the Agreement. Where a dispute involving a question of general applicationor interpretation of the terms of this Agreement arises, the Union may file a Grievance at Step of the Grievance Procedure provided such grievance must be given in writing initiated within twenty (20) days of when the Union became or ought reasonably to have become aware of the occurrence which gave rise to the Business Representative of the complaint. The Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a present grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to specify the Business Representative Article or Articles of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred Agreement alleged to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee have been violated and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenrelief sought.

STEP. If The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will "deliver his decision in writing within five days following the day on which the written grievance is not then settledwas presented to him. Failing settlement then: Step \ Within five days following the decision under Step the employee, then accompanied by a union xxxxxxx, or the mayunion xxxxxxx shall submit the written grievance to his Department Head, by her xxxxxxx who will deliver his decision in writing within five (5) working days after following the written decision of the supervisor has been received or should have been received, present day on which the grievance was presented to either him. This step may be omitted where the Area Business Administrator or other representative designated by employee's immediate supervisor and Department Head are the Board from time to timesame person. The Area Business Administrator or other representative designated by Failing settlement then: Step Within five days following the Board shall answer decision in the grievance1 in writing within five (5)working days after immedi- ately preceding step, the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given submitted in writing to the Business Representative of Chief Executive Officer the Union within ten (10)working days after such a meetingCentre or the des- ignated Centre representative. "he Committee shall A meeting will then be made up of held between the Superintendent of a The Board Chief Executive Officer or the designated Centre representative and the desig- nated union representatives who may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented be accompanied by the Board, in writing, to the Business Representative general representative of the Union, within ten working five days after the occurrence of the matter which is submission of the subject grievance at Step unless extended by mutual agreement of the parties. The decision of the Centre shall be delivered in writing within ten days following the date of such meeting. Policy Grievance A complaint or grievance arising directly between the Centre and the Union concerning the interpretation, application or alleged violation of the Agreement shall be originated at Step within ten days following the circumstances giving rise to the grievance. If such It is expressly understood, however, that provisions of this may not be used with respect to a grievance is directly affecting an employee which he could have instituted himself and the regular grievance procedure shall not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from thereby Where the grievance of an individual employee and which concerns the Union itself and which alleges is a violation of this Agreement. Such a Centre grievance may it shall be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenfiled with each

STEP. If The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance is not then settledwas presented to him. Failing settlement then: Within five (5) days following the decision under Step the employee, then accompanied by a union xxxxxxx, or the mayunion xxxxxxx shall submit the written grievance to his Department Head, by her xxxxxxx who will deliver his decision in writing within five (5) working days after following the written decision of the supervisor has been received or should have been received, present day on which the grievance was presented to either him. This step may be omitted where the Area Business Administrator or other representative designated by employee's immediate supervisor and Department Head are the Board from time to timesame person. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within Failing settlement then: Within five (5)working 5) days after following the decision in the immediately preceding step, the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given submitted in writing to the Business Representative Chief Executive Officer of the Union within ten (10)working days after such a meetingHospital or the designated Hospital representative. "he Committee shall A meeting will then be made up of held between the Superintendent of a The Board Chief Executive Officer or the designated Hospital representative and the desig- nated union representatives who may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented be accompanied by the Board, in writing, to the Business Representative general representative of the Union, within ten working five (5) days after the occurrence of the matter which is submission of the subject grievance at Step unless extended by mutual agreement of the parties. The decision of the Hospital shall be delivered in writing within ten (10) days following the date of such meeting. Grievance A complaint or grievance arising directly between the Hospital and the Union concerning the interpretation, application or alleged violation of the Agreement shall be originated at Step within ten days following the circumstances giving rise to the grievance. If such It is expressly understood, however, that the provisions of this Article may not be used with respect to a grievance directly affecting an employee which he could have instituted himself and the regular grievance procedure shall not be thereby by-passed. Where the grievance is not settled, a Hospital grievance it may shall be referred to arbitration in accordance filed with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenCommittee.

STEP. If Should the employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. STEP Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. STEP If no settlement is not then settled, then reached at Step the may, by her xxxxxxx grievance may be referred to Step within five (5) working days after the written decision of receipt of the supervisor has been received or should have been received, present reply of the department The Grievance Committee and representatives of management shall meet to discuss the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working 5) days after of receipt of the grievance has receivedreferral. STEP The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreementas hereinafter provided. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing Employer will provide its reply to the Relations Officer who convene the Management Committee as referred to grievance, in the Grievance Procedure writing, within tenfive

STEP. If the grievance is not then settled, then the may, by her xxxxxxx within five (5) working days after the written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after Steps and the decision of the Area Business Administrator or other designate has been received or should have been receivedemployee must then, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievanceaccompanied by his Xxxxxxx, the Management shall notify the Business Representative and an official of the Union, of arrange a conference with the time General Manager or his designate, and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place such conference to be held within ten (10)working days after 10) days, Saturdays, Sundays and General Holidays excepted, of the Management Committee has received meeting as provided for in Step This time limit may be extended further upon mutual agreement between the Company and the Union. It is further agreed that any grievance going to Step of the Grievance Procedure shall be submitted in writing to the Branch Manager at the time of the conference so provided in Step It is understood that a grievance arising from suspension or discharge will commence with Step of the Grievance Procedure and a conference so provided shall be arranged within five (5) days, Saturdays, Sundays and General Holidays excepted, of such suspension or discharge. In the event that a grievance is not settled through the above procedure, the party registering the grievance may refer the grievance to Arbitration. In so doing, the request to refer the matter to Arbitration must be submitted in writing to the other party no later than five (5) days, Saturdays, Sundays and General Holidays excepted, following the meeting as provided for in Step It is agreed that in the event the Company has a grievance the Company shall arrange a meeting with an official of the Union within five (5) days, Saturdays, Sundays and General Holidays excepted, from the time that the complaint arose, and shall, if necessary, follow through with a request for arbitration in the manner described above. If the Company and the Union can agree on a person to be appointed as a sole arbitrator within ten (10) working days of the receipt by the one party of the request to refer the grievance to arbitration, then such person shall be so appointed and the Company and the Union will jointly bear the expense of such sole arbitrator. If the Company and the Union cannot agree on a person to be appointed as a sole arbitrator, then the party registering the grievance may refer the grievance to a Board of Arbitration by submitting a written request to so refer the matter no later than five (5) working days the tenth (10th) work day referred to in the previous paragraph. The Board of Arbitration shall consist of three (3) persons; one (1) to be an appointee of the Company and one (1) to be an appointee of the Union, and the third, who shall be Chairman, shall be selected by the two (2) so appointed. The notice requesting the establishment of a Board of Arbitration to deal with a grievance shall contain the name of the nominee of the party giving notice. The party receiving notice shall, within five (5) days of the receipt of such notice, Saturdays, Sundays and General Holidays excepted, advise the party giving the notice, in writing, as to the name of its nominee. If no such notice is given, the party giving the notice may apply to the Minister of Labour for the Government of Canada who shall, under the Canada Labour Code, appoint the nominee. It shall then be the responsibility of the two (2) nominees so appointed to, within seven (7) days, agree upon a Chairman and in the event that the nominees fail to reach agreement as to the name of a Chairman, it shall be the responsibility of the party serving the original notice to ask the Minister of Labour for the Government of Canada to appoint a Chairman. Prior to proceeding to arbitration the parties may utilize the services of a grievance mediator. The parties may also request a recommendation from the grievance mediator and may mutually agree to be bound by recommendation. Where a binding recommendation has been requested and received, such decision shall be the final resolution to the grievance. Where the parties have been unable to agree on a mediator, they may request the Minister of Labour to appoint such under section (1) of the Canada Labour Code. The costs of such mediator shall be jointly borne by the parties. The sole Arbitrator or the Board of Arbitration, as the case may be, so constituted shall then forthwith consider and determine the matters at issue which have been submitted for arbitration, and the decision of the Management Conunittee sole Arbitrator or a majority of the members of the Arbitration Board, as the case may be, shall be given in writing to final and binding on all parties concerned. Should there be no majority decision, the Business Representative decision of the Chairman shall hold. The Company and the Union within ten (10)working days after such a meeting. "he Committee shall be made up will each bear the expense of their Arbitrator and the parties will jointly bear the expense of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct Chairman or that of the Unionsole Arbitrator, its Officersif such be the case. Neither the Arbitrator nor the Board of Arbitration shall have the right to alter or change any provision in the Agreement or substitute any new provisions in lieu thereof or give any decision inconsistent with the terms and provisions of this Agreement. It is agreed that it is in the interest of both parties to make every reasonable effort to clear up grievances with the least possible delay, or Stewardsand accordingly, members, or should either party fail to proceed with respect to any violations of the collective Such a their grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreementabove provisions, the grievance shall be deemed to have been withdrawn. The Union may submit a policy grievance which is distinguishable from Company shall not be responsible for the grievance payment of time lost by an individual employee for his investigation of his grievance. The Arbitrator the Arbitration Board shall have the right to determine and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing make decisions according to the Relations Officer who convene following: by upholding the Management Committee as referred to Company's decision in suspension or discharge; by reinstating the Grievance Procedure within tenemployee with full seniority and lost time payment; or by making any other decision equitable in disposing of the grievance.

STEP. If the dispute or grievance is not then settled, satisfactorily settled by Step then the maydispute or grievance may be reduced to writing and presented, by her xxxxxxx within five (5) working days after the written decision of the supervisor has been received answer at Step to the next appropriate management level or should designee. Should there be more than one member of management present at the conference, the Union may, at its discretion, have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to timean equal number of Union Stewards attend. The Area Business Administrator or other representative designated by the Board Management shall answer the grievance1 render a decision in writing stating the reasons therefore, within five (5)working 5) working days after the grievance has receivedof receipt. STEP If the such dispute or grievance is not satisfactorily settled in accordance with by Step then the dispute or grievance may, within ten an additional two (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received2) working days, then the grievance may be further presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative Director of the Union Manufacturing or their designee. A conference shall be held within ten (10)working 10) working days after such a meetingfrom receipt of the grievance between the Union Xxxxxxx and Company. "he Committee A decision in writing shall be made up rendered within five (5) working days of the Superintendent of a The Board may submit conference. STEP If such dispute or grievance is not satisfactorily settled by Step within an additional five (5) working days, then the dispute or grievance shall be submitted to arbitration if either the Union a grievance with respect to or the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, Company so requests in writing, to the Business Representative of the Union, writing within ten working days after the occurrence of the matter which is the subject of the grievancean additional thirty (30) days. If such request for arbitration is made, then the arbitration shall proceed before a grievance is not settled, it may be referred to arbitration single arbitrator in accordance with Article hereof. Such written request shall propose three (3) potential arbitrators. An employee has the provision right to be represented by a Union Xxxxxxx at all steps of the grievance procedure. The employee involved in the particular dispute or grievance may be present at Steps or at the arbitration only at the request of either the Company or the Union. Every dispute or grievance shall be conclusively deemed abandoned unless the grievance set forth above is timely followed, it being under- stood that the time limits set forth above are of the essence. The Union or the Company may initiate a grievance in writing at Step of the grievance procedure. Such grievance shall be a policy grievance in connection with the administration, interpretation, alleged violation, or application of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of time limits set out in this Agreement. Such a grievance Article may be presented in writing extended only by mutual agreement of the parties. The parties agree that the directions of the Company which are the subject of a dispute or grievance shall be complied with pending the processing and arbitration of such dispute or grievance. An employee summoned for a meeting will be told if the meeting is to be for disciplinary reasons. If so, or if a discussion evolves into a disciplinary meeting, the Relations Officer who convene supervisor shall inform the Management Committee as referred employee of their right to in request the Grievance Procedure within tenpresence of a Union Xxxxxxx.

STEP. If It is understood and agreed that the Union, or the Employee does not have a grievance is not then settleduntil the complaint has been discussed (where possible) with the xxxxxxx or superintendent, then and given the may, by her xxxxxxx opportunity of dealing with the complaint. This shall be done within five seven (57) working business days after the written decision of the supervisor has been received or should have been received, present date the grievance to either the Area Business Administrator or other representative designated by the Board from time to timeincident occurred. The Area Employee may have Xxxxxxx or Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has receivedRepresentative present if so desires when presenting complaint. STEP If the grievance is not settled in accordance within seven (7) business days after Step has been taken, it shall be reduced to writing and be dealt with by Management of the Employer, and of the Union or their delegated representative. If within seven (7) business days of the meeting between Management of the Employer, and the Union, the grievance has not been resolved, the matter may be submitted for Arbitration by either party. The Employer or the Union may submit a written grievance at Step then Any settlement agreed upon by both parties shall be binding upon the Employer, the Union, and the Employee or Employees concerned. Any grievance, including any question as to whether a matter is arbitrable, submitted to Arbitration, shall be so submitted within ten fourteen (10)working 14) days after the decision completion of Step of Article The Board of Arbitration will be composed of one (1) person appointed by the Employer, and one (1) person appointed by the Union, and a third person to act as Chairperson, chosen by the two (2) members of the Area Business Administrator or other designate has been received or should have been receivedBoard. Within fourteen (14) days of the request of either party for a Board, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management each party shall notify the Business Representative other of the name of its appointee. Should the person chosen by the Employer to act on the Board, and the person chosen by the Union, fail to agree on the third member as Chairperson, within seven (7) days of the time and place notification mentioned in above, the Minister of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision Labour of the Management Conunittee Province of Ontario will be asked to appoint a Chairperson. The decisions of the Board of Arbitration, or a majority of such Board, constituted in the above manner, shall be given in writing to binding on the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of Employee, the Union, its Officersand the Employer. The Board of Arbitration shall not have any power to alter or change any of the provisions of this Agreement, or Stewardsto substitute any new provisions for any existing provisions, members, or with respect nor to give any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance decision inconsistent with the provision of terms and provisions of this Agreement. The Union may submit a policy grievance which is distinguishable from Each of the grievance parties to this Agreement will bear the expense of an individual employee the arbitrator appointed by it, and which concerns the Union itself and which alleges a violation parties will jointly bear the expense, if any, of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenChairperson.

STEP. If any employee has a grievancehe wishes to bring to the attention of the Company, he shall take the matter up with his immediate Supervisor. The employee will be accompanied by his Xxxxxxx. If the grievance is not settled to the satisfaction of the employee within two (2) days, it will then settledbe stated in writing and be submitted to the Department Manager. Step Within three (3) working days, the Department Manager such other persons as may be designated by the Company) will meet with the employee and his Xxxxxxx, to discuss the grievance. The Department Manager will give his answer to the grievance, in writing, within two (2) days after the meeting has been held. If his reply to the grievance is not satisfactory, the Union may, within three (3) working days after receiving the written reply of the Department Manger, refer the matter to the Plant Manager. Step Within three (3) working days following receipt of the grievance, the Plant Manager such other persons as may be designated by the Company), will meet with the employee and his Xxxxxxx to discuss the matter. At this meeting a full-time Staff Representative of the International Union may be present, if requested by either party. The Plant Manager will give a written reply to the grievance within three (3) working days after the meeting has been held. If the meeting referred to in Step does not result in a settlement of the grievance to the satisfaction of both parties, then the either party to this Agreement may, within thirty (30) days after the date of the written reply, refer the matter to arbitration as hereinafter provided. Any of the time allowances provided for in this Article may be extended by her xxxxxxx within mutual agreement. The Company may refuse to consider any complaint, the alleged circumstances of which arose more than five (5) working days after prior to the written decision complaint being presented to the Supervisor. Article ARBITRATION: Where a matter is referred to arbitration, the Party requesting Arbitration shall advise the other Party in writing of its request, together with a statement as to the supervisor has been received or should have been received, present the grievance issue to either the Area Business Administrator or other representative designated be arbitrated. An impartial Arbitrator shall be selected by the Board from time Parties or if such Parties fail to time. The Area Business Administrator or other representative designated by agree upon the Board shall answer the grievance1 in writing selection of an Arbitrator within five twenty (5)working 20) working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been receivednotification of appeal to Arbitration, then the grievance may Minister of Labour for the Province of Ontario shall designate the Arbitrator. The jurisdiction of the Arbitrator shall be presented limited to the Relations Officer matter in dispute and he shall not have the jurisdiction to change, modify or disregard any provision of this Agreement, nor substitute any new provision in lieu thereof, nor to give any decision inconsistent with this Agreement. The Parties agree that an Arbitrator shall have the power to award compensation or damages to any party, or employee, who convene is dealt with contrary to the Management Committeeprovisions of this Agreement. Upon receiving the grievance, the Management shall notify the Business Representative All decisions of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached Arbitrator arrived at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of provisions of this AgreementAgreement shall be final and binding upon all parties concerned. The Union may submit a policy grievance which is distinguishable from Each of the grievance Parties hereto will share equally the expenses of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenArbitrator.

STEP. If The employee, with the grievance is not then settledassistance of a Union Xxxxxxx, then the mayif desired, by her xxxxxxx within five (5) working days after the must submit a written decision of the supervisor has been received or should have been receivedgrievance, present the grievance to either the Area Business Administrator or other representative designated signed and dated by the Board from time employee, to timehis Department Head or designate. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision nature of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision remedy sought shall be set out in the grievance. In addition, the employee will endeavour to set out the section or sections of the Management Conunittee shall be given Agreement which are alleged to have been violated. The Department Head or designate will deliver his decision in writing to within seven calendar days after receipt of the Business Representative grievance in writing. Failing settlement, the next step of the grievance procedure may be taken. STEP NO. Within seven calendar days following the decision under Step No. the employee, with the assistance of the Union Xxxxxxx, if desired, must submit the written grievance to the Associate Executive Resources or his designate who will deliver a decision in writing within ten (10)working seven calendar days after such a meeting. "he Committee shall be made up of his receipt of the Superintendent of written grievance. The parties may, if they so desire, meet to discuss the grievance at a The Board time and place suitable to both parties. Failing settlement, the next step in the grievance procedure may submit be taken. STEP NO. Within seven calendar days following the decision under Step No. the grievance must be submitted to the Executive Director or his designate to be discussed at a meeting between the Executive Director or his designate, the said Xxxxxxx, the and the Union a grievance with respect to the conduct Committee within seven calendar days of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject receipt of the grievance. If Either party may have assistance from outside the Hospital at this stage if desired. The Executive Director or his designate shall give his written disposition within seven calendar days of the day of such a grievance is not settledmeeting. Failing settlement, it either party may be referred submit the matter to arbitration within fourteen calendar days after the reply in accordance with the provision of of this AgreementStep is given. The Union may submit a policy grievance which If no written request for arbitration is distinguishable from received within such fourteen day period, the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreementshall be deemed to have been abandoned. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenPOLICY GRIEVANCE

STEP. If An employee may present, together with a Xxxxxxx, a signed dated, written statement of such grievance (on a form supplied by the Union and, approved by the Company) to the employee's Manager. The Manager shall give his reply in writing to the employee with a copy to the Union within five (5) working days following presentation of the grievance. Should no settlement satisfactory to the employee be reached, the next step the grievance is procedure must be taken at any time within five ( 5 ) working days of the Manager's reply. STEP The employee, together with his xxxxxxx, may submit a grievance writing to the Department Manager. Within five (5) days of receipt of the grievance at Step a meeting shall be arranged to discuss the grievance to be attended by the aggrieved employee, together with the Unit Chairperson or designate and management. It understood that a staff officer of the Union may also be present at this meeting, at the request of either party. The Department Manager shall give a decision in writing to the employee and the Union within five ( 5 ) working days following the date of the meeting. STEP The employee, together with their Xxxxxxx, may submit a grievance writing to a member of Senior Management. Within five (5) working days of the receipt of the grievance, after the second step, a meeting shall be arranged to discuss the grievance to be attended by the aggrieved employee, and the Unit Chairperson and a member of Management who has not then settledbeen involved in the grievance at the lower steps. A staff officer of the Union may be requested to attend the meeting by the Unit Chairperson. The Member of Senior Management, then shall respond in writing to the may, by her xxxxxxx Union of the Management's decision within five (5) working days after the meeting An employee, together with their xxxxxxx, claiming that they have been discharged from employment without just cause, may file a written decision statement of such claim at Step of the supervisor grievance procedure providing such claim lodged with the Department Manager within three (3) working days of the discharge. The Company or the Union shall have t h e right to lodge a policy grievance with the other party concerning the application or interpretation of any provision of this Agreement commencing at Step of the grievance procedure. The policy grievance shall first be presented writing to the other party within ten (10) working days of the initial incident giving rise to the complaint and a meeting shall be held between representatives of the Company and the Union. The policy grievance shall be answered in writing by the receiving party, within five (5) working days of such meeting. Any complaint or grievance which is not commenced or processed through the next stage of the Grievance Procedure within the time specified shall be deemed to have been dropped and if commenced considered to have been settled on the basis of the Company's reply to the grievance. However, time limits specified in the Grievance Procedure may be extended by mutual agreement confirmed in writing between the Company and the Union. If no written answer has been received or should have been receivedgiven to the grievance within the time limits specified, present the Union shall be entitled to submit the grievance to either the Area Business Administrator or other representative designated by the Board from time to timenext stage including arbitration. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If In final settlement of the grievance is not settled in accordance with reached at Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievancereferred, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writingeither party, to the Business Representative of the Union, Arbitration as provided in Article at any time within ten then (10) working days after the occurrence of final decision is given in Step If no such written request for arbitration is received within the matter which is time limits then it shall be deemed to have been abandoned. During the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of term of this Agreement, meetings of the Grievance Committee with the Management shall be held at the request of either party. ARTICLE When either party requests that a grievance be submitted to arbitration, they shall advise the other party in writing with the name of their nomination for an arbitrator. The Union may submit a policy grievance which is distinguishable from other party will advise the moving party to the grievance of their nomination for an individual employee and which concerns arbitrator. The parties will meet within ten (10) working days after both parties have received the Union itself and which alleges a violation other's nomination for an arbitrator to select an arbitrator. In the event the parties are unable to agree on the selection of this Agreement. Such a grievance an arbitrator, they may be presented in writing request the Ministry of Labour for the Province of Ontario to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenappoint an arbitrator.

STEP. If The employee with the assistance of a Union Xxxxxxx, if desired, must submit a written grievance, signed and dated by the employee, to her immediate supervisor. The immediate supervisor will deliver her decision in writing within five working days following the day on which the written grievance was presented to her. Copies of the immediate reply shall be forwarded to the and the Union Xxxxxxx. Failing settlement, then: Step Within five (5) working days following the decision in Step the employee must submit the written grievance to the Manager of Human Resources and Administration. Within five (5) working days of receipt of the grievance is not then settledby the Manager of Human Resources and Administration, then unless extended by mutual agreement of the mayparties in writing, by her xxxxxxx a meeting shall be held between the Employer, an official of the Union, the and the Xxxxxxx at which time the grievance shall be discussed. The decision of the Employer shall be given in writing within five (5) working days following this meeting. Copies of the reply shall be forwarded to the and the Union Representative. Failing settlement under the foregoing procedure, either party may submit the matter to arbitration within five (5) working days after the decision under Step is given. If no written decision request for arbitration is received within such five (5) working days period, unless extended by mutual agreement, the grievance shall be deemed to have been abandoned. Policy Grievance A grievance or complaint arising directly between the Employer and the Union concerning the interpretation, application or alleged violation of the supervisor has been received or should have been received, present Agreement must be originated at Step within five working days following the grievance circumstances giving rise to either the Area Business Administrator or other representative designated by the Board from time to timegrievance. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing Failing settlement under Step within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received5) working days, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred submitted to arbitration in accordance with Article However, it is expressly understood that the provision of provisions of this AgreementArticle may not be used by the Union to institute a grievance or complaint directly affecting an employee which she could have instituted herself and the regular grievance procedure shall not be thereby by-passed. The Union may submit a policy grievance which is distinguishable from Where the grievance of is an individual employee and which concerns Employer grievance, it shall be filed in writing with the Union itself and which alleges a violation the Union shall give its reply within five working days following receipt of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tengrievance.

STEP. If Should the employee feel that his grievance is has not then been satisfactorily settled, the Employee, then a committee comprised of the mayemployee, by her chief xxxxxxx and a Union Representative w i l l within five seven (57) working calendar days after the written decision of the supervisor has been answer was received or should have been receivedat step one, present the written grievance and reply to either his Manager, who shall discuss the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 matter with such committee and give his decision in writing within five fifteen (5)working 15) calendar days after following the presentation of the grievance has receivedto him. STEP If Failing a settlement under step of any difference between the grievance is not settled in accordance with Step then within ten (10)working days after parties arising from the decision of the Area Business Administrator or other designate has been received or should have been receivedinterpretation, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officersapplication, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a alleged violation of this Agreement. Such , including any question as to whether a grievance matter is arbitrable, such difference may be presented taken to arbitration as provided in writing Article and if no written request for arbitration is received within twelve (12) calendar days after decision in step is given, It shall be deemed to have been settled. Should the employee's immediate supervisor and his manager be one and the same person, then step one of this procedure may thereby be bypassed. Any complaint or grievance arising directly between the Employer and the Union shall be originated under step within fifteen (15) calendar days after the circumstances giving rise to the Relations Officer who convene complaint have originated or occurred. In all steps of the Management Committee grievance procedure, where no written answer has been given within the time limit specified, the concerned, the Union or the Employer as referred case may be, shall be entitled to submit the grievance to the next step of the grievance procedure. It is agreed that if the party filing the grievance does not process it from one step to the next, within the time limits stated, the grievance will be considered dropped by the party instituting the grievance. It is agreed that where proper notices have been given that absence of a xxxxxxx at any meeting shall not in any way the Grievance Procedure within tendisciplinary decision taken by the Employer.

STEP. If the grievance a satisfactory settlement is not then settled, then the may, by her xxxxxxx obtained within five forty-eight (548) working days hours after the written decision of the supervisor matter has been received or should have been receiveddiscussed with the Department Head, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after hereof, the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance xxxxxxx may be presented to the Relations Officer who convene the Management Committee. Upon receiving submit the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative Union Bargaining & Grievance Com- mittee, with a copy to the Human Resources Manager. The Union Bargaining Grievance Committee may then discuss it with Man- agement at a time to be agreed upon. Grievances resulting from a suspension, or the termination of an employee, or arising directly between the Union and the Company, known as Union or Policy grievances, will be submitted at Step of the Grievance Procedure within sixty (60) calen- dar days of the event causing the grievance. All decisions arrived at, by agreement tween the Plant Manager, or their appointee, and the Union Bargaining & Grievance Committee, with respect to any grievance, shall be made in writing and shall be final and binding upon the Company and the Union. the event that no agreement is reached, the Company will confirm its decision, in writing, to the Chief Xxxxxxx, by depositing it in the Union mail box provided. Nothing in this Agreement shall be deemed to take away the right of an individual employee to present any personal grievance to the Company. While the employee may discuss a grievance with their supervisor at any time, a request for retroactive adjustment need not be enter- tained by the Company, unless the grievance is presented, in writing, within sixty (60) cal- endar days of the date of the incident which gave rise to the grievance, or if more than fourteen (14) calendar days have elapsed from the time the employee receives a deci- sion in writing, at any step in the grievance procedure, to the time grievance is car- ried to the next higher step. Any grievance shall be deemed to have been withdrawn if, after an answer has been given at any step, more than fourteen (14) calendar days has elapsed before the grievance is car- ried to the next step. Within a period of thirty (30) days following the date of communication of the Company's written decision to the Union, within ten working days after any grievance, or other matter in dispute between the occurrence Com- pany and the Union involving the interpreta- tion, application, administration, or alleged violation of any Article in this Agreement may, in the matter which is the subject event of the grievance. If such a grievance is not settledfailure to reach agreement thereon, it may be referred by either party to arbitra- tion by an arbitration board. in accordance with the provision of procedure contained in Schedule of this Agreement. The Union Either party may submit a policy grievance which is distinguishable from by-pass the grievance of an individual employee and which concerns the Union itself and which alleges a violation provisions of this Article, and Schedule by referring a grievance to the Ontario Ministry of Labour for expedited arbitration, under the appropriate section of the Labour Relations' Act. The decision of the majority of the arbitration board on the matter at issue, or of the chair- person if there is no majority, shall be final and binding on both parties, but in no event shall the arbitration board have the power to add to, subtract from, alter, or amend this Agreement in any respect. Each party shall pay its own costs, and the fees and expenses of witnesses called by it and its representative. The fees and ex- penses of the chairperson shall be shared equally between the parties. ARTICLE VACATIONS Vacations with pay shall be granted to all regular employees of the Company, in accor- dance with the following provisions: The vacation period shall be from May of the current year to April 30th of the following year. The Company will approve the carrying over of a maxi- mum of two (2) weeks of vacation for employees with four (4) weeks or more of vacation and one week for employees with three (3) weeks of vacation at the rate they would have received for a period not to exceed one (1) year, provided the request is deemed reasonable and approved by the supervisor and authorized by area supervision, if business conditions and operations permit. Vacations may not be carried over for more than one (1) year, and payment for these weeks will be made at the rate the employee would have received during the qualifying period, by May 30th of each year. The Company agrees not to change the revised Rule Procedure on Va- cations during the term of this Collec- tive Agreement. Such Vacations will be computed from May of any year to April 30th of the fol- lowing year. Employees with less than one (1) year's service on May shall receive vacation pay at the rate of of their earnings from their date of hire to April 30th. Employees with less than one (1) year's service prior to May shall be granted time off at the rate of four (4) hours for every one hundred (100) hours of straight time service, up to a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenmaximum of two

STEP. At this the written grievance shall be presented to the Industrial Relations Manager or his designate, within the four (4)days of receipt of the department manager's reply but not thereafter. A meeting will be held between the grievance committee together with the the Industrial Relations Manager, together with other of management within four days of the presentation of the written grievance to the Industrial Relations Manager. A staff representative of the Union may be present at such a meeting if requested by either party. The Industrial Relations Manager shall give his written reply to the xxxxxxx within four days of such meeting. If the Industrial Relations Manager's reply is satisfactory to the the next step must be taken within ten (10) days after the delivery of the Relations reply to the xxxxxxx but not thereafter. NO. In the event the grievance is not then settledsettled at Step party having carriage of grievance shall request arbitration of grievance by giving notice in writing to the party within ten days from the delivery of the decision at Step to the xxxxxxx but not thereafter. If the request for arbitration is not so given, then within such ten day period, the maydecision at Step shall be final and binding upon both parties to this Agreement, and upon any employee involved. notice to arbitrate shall contain the name and of the moving party's nominee to the Board and shall specify all of the outstanding issues of the written to be dealt with by her xxxxxxx the Board and the remedy sought. party giving such notice shall be bound by same and shall be restricted to arbitrate the issues presented by the The recipient of the notice shall within ten (10) advise the other party, in writing, of the name of the appointee to the arbitration board. The two (2) appointees so selected shall, within five (5) working days after of the written appointment of second of them, appoint a third person who shall be the If the two (2) appointees fail to agree upon a within the time limited, the Ministry of Labour for Ontario shall if requested, within the five days from the of the date upon which the two (2) appointees are to a but not thereafter, xxxxxxxxx appoint x person to be chairman. The arbitration board shall hear and the matter and shall issue a decision which shall final and binding upon the.parties and upon any affected by it. The decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board majority shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after be the decision of the Area Business Administrator or other designate has been received or should have been receivedarbitration board, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievancebut there no majority decision, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee chairman shall govern. The arbitration board shall not be given in writing authorized to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to make any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance decision inconsistent with the provision of provisions of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation , nor to alter, modify or amend part of this Agreement, nor to adjudicate any not specifically assigned to him by the notice to arbitrate specified in Step of Article hereof. Such Each party hereto shall bear its own costs of and incidental. to any arbitration proceedings. The fees and charges of the chairman of the board of arbitration shall be borne equally by the two parties hereto. The time limits and other procedural set out in this Article are mandatory and not merely directory, therefore, failure to put a writing at the proper step in accordance the requirements hereof shall be deemed a waiver and abandonment of the grievance by the Any grievance not appealed from one step of the procedure to the next within the specified limit shall be deemed to be abandoned. No matter may be presented submitted to arbitration which has not properly been carried through all specified previous steps of the grievance procedure within the time The time limits in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenthis Article may be if both parties agree.

STEP. If The Xxxxxxx shall inform the Committee Person of the response and the concern shall be reduced to writing by the Committee Person. This will be written on the form provided by the Company signed by the employee and shall then constitute a grievance. All grievances should identify, as far as possible, the article, clause or clauses of this agreement, or applicable legislation claimed to have been violated. The Shift Committee Person and if requested Xxxxx Xxxxxxx may present the grievance is not then settled, then of the may, by her xxxxxxx employee to the Operations Manager or designate within five (5) working days after the written decision receipt of the supervisor has been received reply of the Supervisor or should have been received, present designate. At this stage the grievance to shall be discussed between the on shift Committee Person, the Xxxxxxx if requested by either party and the Area Business Administrator Operations Manager or other representative designated by the Board from time to timedesignate. The Area Business Administrator or other representative designated by the Board Operations Manager designate shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after give a written response including an explanation of the decision rendered within seven (7) days of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject receipt of the grievance. If such Failing Settlement: Step The grievance shall be referred to the Human Resources department within seven (7) days by the Chairperson. The grievance shall be discussed by the Director of Human Resources or designate, the Senior Director of Operations or designate, the Chairperson and the shift committee The Local President, National representative, the Shift Xxxxxxx or if requested by either party to discuss the matter may attend the meeting. The Employer or the Union may file a policy commencing at Step In the case of discharge, a grievance is may be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed within seven (7) days from the date of dismissal and shall commence at Step In any subsequent disposal of this case during the grievance procedure, the Employer may reinstate the employee, suspend the employee for a definite period, or sustain the discharge, if mutually agreed to by the parties to this Agreement. If an agreement cannot settled, it be reached the matter may be referred through the provisions of Article Should the grievance involve the alleged misinterpretation or violation of the Agreement of applicable government legislation, either party may be free to appeal to arbitration or within thirty-one (31) days from the date of the Step response. The parties shall attempt to agree on a single arbitrator or If the parties agree on the arbitrator or the party requesting the referral shall then refer the grievance to the chosen party with a statement of the issue to be arbitrated upon by if requested. Notice of said referral and a copy of said statement shall be forwarded simultaneously to the other party. The decision of the arbitrator or shall be final and binding upon all parties involved. Upon any decision rendered by the arbitrator it is agreed that the Chairperson and the company representative will review the decision if requested by either The arbitrator or as the case may be, shall not have any jurisdiction to alter or modify any of the provisions of this Agreement, nor to substitute any new provision in accordance lieu thereof, nor to make any decision inconsistent with the provision of terms and provisions of this Agreement. The Union I In determining any discharge or any other disciplinary grievance, the arbitrator or as the case may submit a policy grievance which is distinguishable from be, shall have the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenauthority to:

STEP. If Failing settlement in Step as set forth above, within four (4) days following receipt of the reply in Step the aggrieved employee, together with the Departmental Xxxxxxx and the Chief Office Xxxxxxx, if requested by the Union, may present the grievance is not then settled, then to the may, employee's Department Head or appropriate designate. The Department Head or appropriate designate will discuss the grievance with the employee and the A written answer will be given to the Xxxxxxx by her xxxxxxx the Department Head or appropriate designate within five (5) working days after the written decision discussion of the supervisor has been received grievance at this step. step , Failing settlement in Step as set forth above, the Chairman of the Union's Grievance may, within four (4) working days following receipt of the reply in Step arrange with the Chief Officer for a meeting with the Chief Administrative Officer or should have been received, present his delegate and two (2) members of the grievance Grievance Committee to either review the Area Business Administrator or other representative designated by the Board from time to timematter in dispute. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing Such meeting will be held within five (5)working 5) working days after of the grievance has receivedrequest by the Chairman of the Grievance Committee. STEP It is understood that a National Representative of the Union may be present at this meeting should his presence be requested by either party. The Chief Administrative shall issue his written reply to the Chairman of the Grievance Committee within five (5) working days of the meeting. If final settlement of the grievance is not settled attained in accordance with Step then and if the grievance is one which concerns the interpretation or alleged violation of either party may refer the grievance to arbitration as provided in Article of this Agreement provided that the request for arbitration is made within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten 10) working days after the occurrence receipt of the matter which is reply in Step Should any grievance not be submitted within the subject time limits specified this Article, it will be considered to have been settled on the basis of the Corporation's last reply to the grievance. If such a grievance is not settled, it may be referred no written answer has been given to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual within the time limits specified, the employee and which concerns shall be entitled to process the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing matter to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tennext stage including arbitration.

STEP. At this the written grievance shall be presented to the Industrial Relations Manager or his designate, within the four (4)days of receipt of the department manager's reply but not thereafter. A meeting will be held between the grievance committee together with the the Industrial Relations Manager, together with other of management within four days of the presentation of the written grievance to the Industrial Relations Manager. A staff representative of the Union may be present at such a meeting if requested by either party. The Industrial Relations Manager shall give his written reply to the xxxxxxx within four days of such meeting. If the Industrial Relations Manager's reply is satisfactory to the the next step must be taken within ten (10) days after the delivery of the Relations reply to the xxxxxxx but not thereafter. NO. In the event the grievance is not then settledsettled at Step party having carriage of grievance shall request arbitration of grievance by giving notice in writing to the party within ten days from the delivery of the decision at Step to the xxxxxxx but not thereafter. If the request for arbitration is not so given, then within such ten day period, the maydecision at Step shall be final and binding upon both parties to this Agreement, and upon any employee involved. notice to arbitrate shall contain the name and of the moving party's nominee to the Board and shall specify all of the outstanding issues of the written to be dealt with by her xxxxxxx the Board and the remedy sought. party giving such notice shall be bound by same and shall be restricted to arbitrate the issues presented by the The recipient of the notice shall within ten (10) advise the other party, in writing, of the name of the appointee to the arbitration board. The two (2) appointees so selected shall, within five (5) working days after of the written appointment of second of them, appoint a third person who shall be the If the two (2) appointees fail to agree upon a within the time limited, the Ministry of Labour for Ontario shall if requested, within the five days from the of the date upon which the two (2) appointees are to a but not thereafter, forthwith appoint a person to be chairman. The arbitration board shall hear and the matter and shall issue a decision which shall final and binding upon the.parties and upon any affected by it. The decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board majority shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after be the decision of the Area Business Administrator or other designate has been received or should have been receivedarbitration board, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievancebut there no majority decision, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee chairman shall govern. The arbitration board shall not be given in writing authorized to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to make any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance decision inconsistent with the provision of provisions of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation , nor to alter, modify or amend part of this Agreement, nor to adjudicate any not specifically assigned to him by the notice to arbitrate specified in Step of Article hereof. Such Each party hereto shall bear its own costs of and incidental. to any arbitration proceedings. The fees and charges of the chairman of the board of arbitration shall be borne equally by the two parties hereto. The time limits and other procedural set out in this Article are mandatory and not merely directory, therefore, failure to put a writing at the proper step in accordance the requirements hereof shall be deemed a waiver and abandonment of the grievance by the Any grievance not appealed from one step of the procedure to the next within the specified limit shall be deemed to be abandoned. No matter may be presented submitted to arbitration which has not properly been carried through all specified previous steps of the grievance procedure within the time The time limits in writing to the Relations Officer who convene the Management Committee as referred to in the Grievance Procedure within tenthis Article may be if both parties agree.

STEP. An employee seeking adjustment of a complaint coming scope of this Agreement shall, in the first stage, confer with the appropriate immediate supervisor, either alone or accompanied by his Shop Xxxxxxx in an attempt to resolve the complaint. The appropriate supervisor's verbal reply will be given within three (3) working days. STEP2 If the grievance supervisor's decision is not then settledacceptable, then within five (5) working days, the maygrievance committee shall present the grievance in writing to the department manager, otherwise the matter will be closed. Such written grievances shall be signed by her xxxxxxx the grieving party. The department manager will give his answer in writing to member of the grievance committee within five (5) working days after of receipt of such written grievance. STEP3 If the written decision reply of the supervisor has been received or should have been receiveddepartment manager does not adjust the grievance, present a meeting with the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing Pulp Mill Manager may be requested within five (5)working 5) working days after of the department manager’s answer, otherwise the matter will be closed. The Pulp Mill Manager, or his designate, will meet with the committee in an attempt to resolve the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working 10) working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place receipt of a meeting when they will discuss and consider the representations made and the decisions reached at Step request for such meeting. The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business International Representative of the Union or his designate may be present at this stage to assist the Local Union. The Pulp Mill Manager shall give written decision within ten five (10)working 5) working days after such a following the aforementioned meeting. "he Committee Failing settlement under the above procedure, the matter may then be taken to arbitration, provided that the aggrieved party notifies the other party to this agreement of its intention to do so. However, if no written notification is received within five (5) working days of the final decision in Step the grievance shall be made up deemed settled or abandoned. Discharge cases or matters concerning the application, interpretation and administration of the Superintendent Agreement that concern a group of a The Board employees or that would not normally fail within the authority of the local supervisors referred to in Steps and may submit to the Union be submitted as a grievance with respect to the conduct in Step Any of the Union, its Officers, or Stewards, members, or with respect to any violations time limits provided above may be extended by mutual consent of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievanceparties hereto. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee Time limits as referred to in the Grievance Procedure within tenabove shall exclude Saturdays, Sundays and holidays.

STEP. If an employee wishes to have a grievance or complaint taken up it will first be done orally with the grievance supervisor within the area giving rise to the dispute. The employee will do this personally, however, an Association Representative from The Association Executive may be present and is not then settled, then at the may, by her xxxxxxx discretion of the member. The complaint will be taken up within five (5) working days after the incident giving rise to the grievance became known. The Supervisor will respond to the grievance orally within days after its presentation. The representative alone may represent the employee, at the employee’s request. STEP Any grievance requiring further processing will be referred to the Supervisor within the area giving rise to the dispute by The Association Representative within an additional days. The grievance shall be written decision and will state the nature of the supervisor has been received grievance the section or should have been receivedsections of the agreement or policy allegedly violated and the redress sought. Within days the Supervisor will arrange to meet with the Association The Company and The Association may each be represented at this meeting by two individuals, present the grievance to either the Area Business Administrator or other one of which will be a representative designated by the Board from time to timeHuman Resources. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working days after the grievance has received. STEP If the grievance is not settled at this meeting the Supervisor shall present their decision in accordance with Step then writing to The Association Executive within ten (10)working days. STEP If the grievance requires further processing The Association will inform the Supervisor within the area giving rise to the dispute within days after and a grievance meeting shall be arranged between the decision Grievance Committee and Management Representatives designated by the Executive of The Company. The grievance meeting will be held within a further days. After this meeting an answer will be given within days. The procedure for filing policy grievances is as follows: A Policy Grievance of general application which alleges that there has been a misinterpretation, violation or of the Area Business Administrator or other designate has been received or should have been receivedAgreement, then the grievance may be presented by either party to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee this Agreement shall be given submitted in writing to the Business Representative of the Union other party within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence incident giving rise to the grievance became known or should have become known to the grieving party. Within days of receipt of such notice a meeting will be held between the Company Representatives and the Association Grievance Committee. An Association consultant may be present at this stage when the grievance is discussed. The Party against whom the complaint has been made will give an answer in writing within days of this meeting. If the matter is not settled to the mutual satisfaction the parties then it may be processedto the Arbitration stage. The aggrieved employee will attend any meeting held between The Company and The Association if their attendance is requested and will be paid their regular wages and benefits by The Company. If the time allowances provided for above and any mutually agreed upon extensions are not observed by The Association the grievance will be considered as dropped. If The Company does not observe the same time allowances the grievance will advance to the next stage. An Executive Association Member will assist in the presentation of a grievance. In cases where it is mutually agreed that an inspection of the job or area would be helpful in settling a grievance, a sub-committee of The Association shall, with representatives of Management, make an inspection of the job or area. No grievance may be submitted to arbitration by a probationary employee or by The Association on behalf of a probationary employee. Special Grievance If an employee is to be discharged by The Company, the Association President or his Designate will be informed in writing within hours of the discharge. If an employee wishes to grieve that he has been unjustly discharged the matter which is will be taken up as a special grievance. Any such grievance will first be referred to The Association Executive who will approach The Company in writing within days after the subject discharge. The matter will be disposed of within days of the time the Human Resources Department receives notice of the grievance. If Disposition for members shall be either by resolution of the grievance or its referral to arbitration. For members, such a grievance is not settled, it special grievances may be referred to arbitration settled by confirming The Company’s decision in accordance dismissing the member, or by re-instating the member with the provision of of this Agreement. The Union may submit a policy grievance full compensation for time lost, or by any other arrangement which is distinguishable from the grievance of an individual employee just and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the Relations Officer who convene the Management Committee as referred to equitable in the Grievance Procedure within tenopinion of the Arbitrator.

STEP. If the The employee shall take up their grievance is not then settled, then the may, by her xxxxxxx within five (5) working days after the written decision of the supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to timewith their immediate supervisor. The Area Business Administrator or other representative designated employee shall have the right to be accompanied by a Shop Xxxxxxx. The Employer shall take up his grievance with the Board employee involved who shall answer have the grievance1 right to be accompanied by his Shop Xxxxxxx. The responding party shall respond in writing within five (5)working ten working days after from the time the other party presented the grievance has received. STEP If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then writing failing which the grievance may proceed to Step Should a solution not be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative reached in Step then a representative of the Union, of accompanied by the time and place of a meeting when they will discuss and consider the representations made employee and the decisions reached Shop Xxxxxxx, if the Union wishes, shall discuss the matter with the manager or his designate. Notwithstanding the above, the Union may invoke the grievance procedure at Step The meeting shall take place within ten (10)working days after as the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative grieving party on behalf of the Union within ten (10)working days after such a meeting. "he Committee shall be made up or Victoria and CAW Local on behalf of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, any employee or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievanceemployees concerned. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreement. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges Employer claims a violation of this Agreement. Such a , an authorized agent of the Employer may also invoke the grievance procedure at Step The responding party shall respond in writing within ten working days from the time the parties meet to discuss the matter failing which the grievance may proceed to Step Failing settlement of the dispute at the stage where the Union Representative and the manager meet, as set out above, the matter shall be presented taken to Arbitration as set out herein. It is understood the authorized agent of the Union is the President of the local Union or designate; and the authorized agent of the Employer is the Branch Manager or designate. Step Arbitration Board The party desiring arbitration shall refer the matter to arbitration within ten working days of the Stage response or expiration of the Stage response period failing which the grievance is abandoned and all rights under the grievance procedure are lost. The party desiring arbitration shall appoint a member for the Board and shall notify the other party in writing of its appointment. The party receiving the notice shall within ten working days thereafter, appoint a member for the Board and notify the other party of its appointment. The failure of the second party to make their appointment within the ten working days, as herein set out, the first party shall apply to the Labour Relations Officer who convene Board, to have the Management Committee as referred Labour Relations Board appoint such nominee for the second party. The arbitrators so appointed shall confer to in select a third person to be Chairman and failing for ten working days from the Grievance Procedure within tenappointment of the second of them to agree to a person willing to act, either of them may apply to the Labour Relations Board to appoint a third member.

STEP. If Should the employee be dissatisfied with the supervisor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3) working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged to have been violated, indicate the relief sought and must be signed by the employee. STEP Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be filed with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department superintendent/ manager within the two (2) day period. STEP If no settlement is not then settled, then reached at Step the may, by her xxxxxxx grievance may be referred to Step within five (5) working days after the written decision of receipt of the supervisor has been received or should have been received, present reply of the department i The Grievance Committee and representatives of management shall meet to discuss the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5)working 5) days after of receipt of the grievance has receivedreferral. STEP The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. "he Committee shall be made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration in accordance with the provision of of this Agreementas hereinafter provided. The Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing Employer will provide its reply to the Relations Officer who convene grievance, in writing, within five (5)working days of the Management Committee as referred to in the Grievance Procedure within tenStep meeting.