Support Experts Sample Clauses

Support Experts. Jive is ranked #1 in the industry for customer service and reliability, and all support is available 24 hours a day, 7 days a week, 365 days a year. • Virtual Fax. Users can fax-enable their extension or DID to receive faxes, and have faxes delivered to their email address. Users can also send pre-formatted emails with attachments and have the system convert and send facsimile transmissions. Scale Jive’s advanced and user-friendly administrator settings enable you to scale and handle increased call volumes instantly. In addition, all moves, adds, and changes are all free with Jive. Our platform can readily scale with your organizational changes. • Centralized Management. Jive’s Administrator Portal includes simple wizard-based configuration tools, overview, and customer service information. With minimal instruction, user administrators are able to set up, move, add, and change user information, device profiles, voicemail settings, dial-plans, and other system features from within this browser-based portal with the click of a mouse. • Time-Based Routing. Users have the ability to create unlimited, customized schedules for call routing. Users can also select different auto attendant options for normal business hours and holiday and after-hour schedules. • Free Call Recording. Jive’s call recording application allows users to record some or all of the calls to and from their account. Call recordings are stored in the Cloud, so they can be accessed from virtually anywhere. • Unlimited Ring Groups / Call Queues. Customers are able to route inbound calls to ring groups with a variety of ring strategies to better direct and organize incoming and outgoing calls. Similar to ring groups, call queues provide agent availability for routing large numbers of inbound calls by keeping callers on hold until a line is available. Multiple call strategies are supported such as round xxxxx, least recent, and random, among others. • Multi-Site Compatible. Jive’s VoIP telephone service is accessible from just about anywhere. All you need is a stable broadband connection to the Internet. Just plug in your preconfigured handset and you’re in business. • Analytics. Interactive WHY THE CLOUD? Switchover to Cloud services has been hailed by KPMG International—one of the world’s top advisory firms— as a “long-anticipated next phase in the evolution of information technology”, one that “carries profound implications for IT provision” in governments and other enterprise organizations. repor...
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Related to Support Experts

  • Independent Expert The Parties and the other signatories may, upon written agreement, resort to an independent expert in order to obtain a well-grounded opinion that may lead to the settlement of the dispute or controversy. In case such agreement is signed, arbitration may only be filed after issuance of the expert’s opinion.

  • Office of Inspector General Investigative Findings Expert Review In accordance with Senate Bill 799, Acts 2021, 87th Leg., R.S., if Texas Government Code, Section 531.102(m-1)(2) is applicable to this Contract, Contractor affirms that it possesses the necessary occupational licenses and experience.

  • Expert Subject to Clause 16.1, where any matter may be referred to an expert pursuant to Clause 11.2 or is required by this Agreement to be referred to an expert then except as otherwise provided for in this Agreement, the matter must be referred for determination by a person:

  • Expert Determination If a Dispute relates to any aspect of the technology underlying the provision of the Goods and/or Services or otherwise relates to a financial technical or other aspect of a technical nature (as the Parties may agree) and the Dispute has not been resolved by discussion or mediation, then either Party may request (which request will not be unreasonably withheld or delayed) by written notice to the other that the Dispute is referred to an Expert for determination. The Expert shall be appointed by agreement in writing between the Parties, but in the event of a failure to agree within ten (10) Working Days, or if the person appointed is unable or unwilling to act, the Expert shall be appointed on the instructions of the relevant professional body. The Expert shall act on the following basis: he/she shall act as an expert and not as an arbitrator and shall act fairly and impartially; the Expert's determination shall (in the absence of a material failure to follow the agreed procedures) be final and binding on the Parties; the Expert shall decide the procedure to be followed in the determination and shall be requested to make his/her determination within thirty (30) Working Days of his appointment or as soon as reasonably practicable thereafter and the Parties shall assist and provide the documentation that the Expert requires for the purpose of the determination; any amount payable by one Party to another as a result of the Expert's determination shall be due and payable within twenty (20) Working Days of the Expert's determination being notified to the Parties; the process shall be conducted in private and shall be confidential; and the Expert shall determine how and by whom the costs of the determination, including his/her fees and expenses, are to be paid.

  • Independent Audit The Grantee shall submit, in a format specified by the department, the independent financial compliance audit prepared by an independent Certified Public Accountant for the previous fiscal year. The audit shall follow the General Grant Requirements of Sections VIII (F) and (G) and be submitted no later than March 1 of the current fiscal year.

  • Evidence, Experts and Advisers (1) In addition to the reports, certificates, opinions and other evidence required by this Indenture, the Corporation shall furnish to the Warrant Agent such additional evidence of compliance with any provision hereof, and in such form, as may be prescribed by Applicable Legislation or as the Warrant Agent may reasonably require by written notice to the Corporation.

  • Review of assessment The assessment of the applicable percentage should be subject to annual review or earlier on the basis of a reasonable request for such a review. The process of review shall be in accordance with the procedures for assessing capacity under the Supported Wage System.

  • INDEPENDENT ASSESSMENT COMMITTEE CHAIRPERSONS Xx. Xxxxxx Xxxxxxxxx Registered Nurses Association of Ontario 000 Xxxxxxxxxx Xxxxxx, Xxxxx 0000 Xxxxxxx, XX X0X 0X0 Telephone: (000) 000-0000, ext. 216 Fax: (000) 000-0000 E-mail: xxxxxxxxxxxxxx@xxxxxxxxx.xx Ms. Xxxxxxx Plain 0000 Xxxxxx Xxxx Xxxxxxxx, XX X0X 0X0 Telephone: (000) 000-0000 Email: xxxxxxx.xxxxx@xxxxxxxxx.xx LETTER OF UNDERSTANDING BETWEEN: XXXXXXX XXXX RETIREMENT COMMUNITY (NURSING HOME) (Hereinafter referred to as the "Employer") AND: ONTARIO NURSES' ASSOCIATION (Hereinafter referred to as the "Union")

  • Disagreement on Decision Should the parties disagree as to the meaning of the Board's decision, either party may apply to the Chairperson of the Board of Arbitration to reconvene the Board to clarify the decision, which it shall do within five (5) days.

  • Independent Audits The Department staff shall review annual independent audits for adherence to generally accepted auditing principles and to the Department’s audit instructions. Incomplete or incorrect audits may be returned to the Grantee for correction.

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