Term of Service Orders and Services. Services have a minimum term which begins on the billing commencement date as determined in accordance with Section 3 of this Agreement (“BCD”) and continues for the period set forth in the relevant Service Order or Statement of Work or in the Portal (the “Initial Term”). The Initial Term and any renewal terms are collectively referred to as the “Service Term”.
Term of Service Orders and Services. The “Service Term” for one- time fixed-fee Services engagements begins on the billing commencement date (“BCD”) and continues until Appgate has completed all of the Services to be provided with respect thereto. The “Service Term” for hourly Services engagements begins on the BCD and continues until either party provides the other party with at least thirty (30) days advance written notice of termination of such Service Term. Recurring fixed-fee Services engagements have a minimum term which begins on the BCD and continues for the period set forth in the relevant Service Order or Statement of Work or in the Portal (the “Initial Term”). Except as set forth in the applicable Service Order, Statement of Work or in the Portal, as applicable, upon conclusion of the Initial Term or a renewal term, as applicable, (i) if the Initial Term is less than one (1) year, each recurring fixed-fee Services engagement will automatically renew for successive periods equal to the Initial Term, unless either party provides the other party with at least thirty (30) days advance written notice prior to the expiration of the then-current Service Term, and (ii) if the Initial Term is one (1) year or longer, each recurring fixed- fee Services engagement will automatically renew for successive periods of one (1) year, unless either party provides the other party with at least sixty (60) days advance written notice prior to the expiration of the then-current Service Term. The Initial Term and any renewal terms are collectively referred to as the “Service Term”. Except as set forth in the Service Schedule Agreement, (1) all of Customer’s payment obligations under the Service Schedule Agreement are non-cancellable, non-refundable and non- contingent and (2) in the event of termination of a Service prior to the conclusion of the applicable Service Term, Customer shall, within thirty (30) days of such termination, be obligated to pay all of the unpaid charges and fees (both relating to periods of time prior to and after the termination date) with respect to such Service that would have been payable by Customer to Appgate had such Service not been terminated early.
