Training of 7-Eleven Personnel re POS Pinpads. 7-Eleven will develop a training program and train the appropriate personnel regarding, inter alia, the roll-out of POS Pinpads with Integrated Tactually Discernable Keypads and appropriate communications with visually-impaired customers regarding use of such Pinpads. The details of this training will be in the sole discretion of 7-Eleven, but will include features to ensure that appropriate personnel are apprised (i) when POS Pinpads with Integrated Tactually Discernable Keypads are introduced to 7-Eleven Stores, (ii) why persons with visual impairments need the Integrated Tactilely Discernible Keypad; (iii) the manner in which persons with visual impairments will use the Pinpads; and (iv) generally how to provide effective service to customers with visual impairments. In addition, appropriate personnel will be trained to allow visually-impaired customers to sign a paper receipt instead of the POS Pinpad upon request by the customer. Training pursuant to this section will occur in a timely manner to ensure effective implementation of the provisions of the Full Agreement.
