VOYAGER PRODUCT SUPPORT TERMS Sample Clauses

VOYAGER PRODUCT SUPPORT TERMS. This Support Schedule outlines the software support program provided for the Voyager Products licensed to Client pursuant to the Agreement, as defined in the Product Schedule (collectively the "Products"). Corillian provides support to Client, and Client is responsible for first tier support to its customers. Support commences on the date that any function described in Exhibit 1 of the Product Schedule is released for commercial use by Client's customers. The support program provided herein is for an initial term commencing as above and ending on December 31, 2003, and shall be automatically renewed for successive one-year terms unless terminated as set forth in Section 12 or 13 hereof. In the event of termination of the Agreement, Corillian agrees to provide Client with reasonable assistance in migration to a new system. Client agrees to pay Corillian for its services in this regard on a time and materials basis at Corillian's then prevailing rates. Support is only available for the current release or the immediately previous major release of the Products and only for those Products located in the region for which Client has purchased software support. In the event Corillian elects to terminate support for a release, Corillian agrees to provide Client with one hundred eighty (180) days prior notice. Unless specified otherwise by Corillian and agreed to by Client, the region is the United States of America. Client may reinstate lapsed support by paying all support fees in arrears, a reinstatement fee of $[ * ], and all costs invoiced by Corillian on a time and materials basis for updating the Products to the current release. Corillian retains the right to modify its support programs so long as such modifications do not in any way decrease support provided to Client pursuant to the Agreement. Corillian shall have no obligation to support: Products altered or damaged by Client; Products modified by Client without authorization by Corillian; Products installed on any computer hardware or operating system not supported by Corillian; Products that are not the most current release or the immediately previous major release; Product problems caused by Client's negligence or abuse; use of --------------------- * Portion has been omitted pursuant to a request for confidential treatment and filed separately with the Commission.
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Related to VOYAGER PRODUCT SUPPORT TERMS

  • Product Support (a) This Agreement does not include technical support by MS to Company, OEM Customers or any end users. Company may be able to purchase technical support services from MS or a MS Party, under a separate agreement.

  • Product Supply 5.2.1 HEMISPHERX undertakes and agrees to supply to IMPATIENTS on an exclusive basis, IMPATIENTS’ requirements of Product ordered in accordance with the terms of this Agreement, for distribution and sale in the Territory, limited to EAP use of Product in accordance with Early Access Approvals.

  • New Products You agree to comply with NASD Notice to Members 5-26 recommending best practices for reviewing new products.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Manufacturing Services Jabil will manufacture the Product in accordance with the Specifications and any applicable Build Schedules. Jabil will reply to each proposed Build Schedule that is submitted in accordance with the terms of this Agreement by notifying Company of its acceptance or rejection within three (3) business days of receipt of any proposed Build Schedule. In the event of Jabil’s rejection of a proposed Build Schedule, Jabil’s notice of rejection will specify the basis for such rejection. When requested by Company, and subject to appropriate fee and cost adjustments, Jabil will provide Additional Services for existing or future Product manufactured by Jabil. Company shall be solely responsible for the sufficiency and adequacy of the Specifications [***].

  • USE OF THIRD PARTY SYSTEMS-LEVEL SOFTWARE State Street and the Fund acknowledge that in connection with the Data Access Services provided under this Addendum, the Fund will have access, through the Data Access Services, to Fund Data and to functions of State Street’s proprietary systems; provided, however that in no event will the Fund have direct access to any third party systems-level software that retrieves data for, stores data from, or otherwise supports the System.

  • Product Recall (a) If any governmental agency with jurisdiction over the recall of any goods supplied hereunder provides written notice to Buyer or Seller, or Buyer or Seller has a reasonable basis to conclude, that any goods supplied hereunder could possibly create a potential safety hazard or unsafe condition, pose an unreasonable risk of serious injury or death, contain a defect or a quality or performance deficiency, or are not in compliance with any applicable code, standard or legal requirement so as to make it advisable, or required, that such goods be recalled and/or repaired, Seller or Buyer will promptly communicate such relevant facts to each other. Buyer shall determine whether a recall of the affected goods is warranted or advisable, unless Buyer or Seller has received notice to that effect from any governmental agency with jurisdiction over the recalled goods.

  • Product Recalls The Company is not aware of any pattern or series of claims against the Company or any of its subsidiaries which reasonably could be expected to result in a generalized product recall relating to products sold by the Company or any of its subsidiaries, regardless of whether such product recall is formal, informal, voluntary or involuntary.

  • Product The term “

  • API A. Reliant shall supply to Cardinal Health for Manufacturing and Packaging, at Reliant’s sole cost, the API and applicable reference standards in quantities sufficient to meet Reliant’s requirements for each Product as further set forth in Article 4. Prior to delivery of any of the API or reference standard to Cardinal Health for Manufacturing and Packaging, Reliant shall provide to Cardinal Health a copy of the API Material Safety Data Sheet (“MSDS”), as amended, and any subsequent revisions thereto. Reliant shall supply the API, reference standards, and Certificate of Analysis FOB the Facility no later than thirty (30) days before the scheduled Manufacture Date upon which such API will be used by Cardinal Health. Upon receipt of the API, Cardinal Health shall conduct identification testing of the API. Cardinal Health shall use the API solely and exclusively for Manufacturing and Packaging under this Agreement. The maximum volume of API that Reliant supplies to Cardinal Health shall not exceed the amount reflected in the Firm Commitment and the next six (6) months of the Rolling Forecast.

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