WAIT LIST POLICY AND PROCEDURE. The West End Home Child Care Services maintains a waiting list for all interested families. Parents or guardians are required to provide contact and child/ren information to be placed on the wait list. The wait list is organized monthly (by the date childcare is required). Parents need to choose a month they will require care and remember which month they have chosen. If parents choose to change this date, they are required to inform the West End Home Child Care Services to update the wait list. We serve children in sequence of first come, first serve. Priority for placement is determined according to the date the parents or guardians called requesting childcare. When a space becomes available, we will call all families interested in the spot. The space is given to the first parent or guardian who commits to taking the available spot. Placement of a child on the waiting list is free of charge. Priority for openings is given to families that have children (siblings) enrolled at the West End Home Child Care Services and as well as age acceptance according to the provider’s space availability. If you have twins, it may be necessary to enroll one child first and then wait for the next available spot for the other or enroll them in different homes until they are able to transfer to the same home. The West End Home Child Care Services will update the waiting list by checking in with the parents periodically. If the West End Home Child Care Services does not have space to offer once the month arrives for which the family requested space, your name will automatically drop from the waiting list unless the family requests staying on for future openings. The West End Home Child Care Services will not be charging parents a fee or deposit for the placement of their child on a waiting list for a spot in a home day care. Parents may inquire about their child’s status on the waiting list at any time. The list will be made available to them so that they can see their child’s position on the waiting list. The names and information of other families will be blocked out to ensure the privacy and confidentiality of the children listed on it. The wait list policy and procedure are reviewed with employees and providers and any other person ordinarily residing in the home where child care is provided prior to employment/home opening, annually and whenever there is a change to the policy.
