WI-FI SUPPORT POLICY Sample Clauses

WI-FI SUPPORT POLICY. Where the Customer or a third-party supplies Wi-Fi, support is limited to diagnosis of traffic on the designated Wi-Fi network access ports. Where Medusa supplies the Wi-Fi system, support services will ensure it operates to the specification provided at the time of sale, subject to any changes in the premises wireless environment. The specification will indicate the expected normal demand, for which support is provided. Support services are charged either by Access Point or per subsystem. Medusa has no obligation to service systems with devices that are obsolete and/or whose support has expired. Support of individual connections includes determining device signal and point of connection, and any connection history that is available. The Customer may be needed to assist identification of the end user’s device. Where an individual device continues to have connection issues, our support obligation will not extend beyond showing other devices in the vicinity have no issues, and to the provision of suitable diagnostics and probes. In general, a device signal level below -70dBm should expect connection issues. Only client devices that are within the Customer’s premises and registered on Medusa or XxXxxxx are supported, any other devices will be blocked should they interfere. We will seek to limit user abusive behaviour, to the extent that this is possible and reasonable. Support of the Wi-Fi system, where performance is questioned, will follow a process to optimise its configuration for better overall performance and resilience to interference. Support may include a bookable chargeable service to investigate the radio or wireless environment at the premises to eliminate interference or other degradations that affect system performance. However, the fee will be waived if it is shown that this arises through Medusa’s negligence. Support time is chargeable where Access Points have been interfered with, damaged or moved. Attention is drawn to our guidance notes on the use of Wi-Fi by anonymous users, and at all times the Customer is responsible for ensuring access to the system is controlled and operated in a legally compliant fashion.
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Related to WI-FI SUPPORT POLICY

  • SPAM POLICY You are strictly prohibited from using the Website or any of the Company's Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

  • Changes to Privacy Policy Agreement The Tintstitute reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at xxxx://xxx.xxxxxxxxxxxxxx.xxx, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time The Tintstitute decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

  • Incorporation of Prompt Payment Policy Statement into Contracts The provisions of this Exhibit shall apply to all Payments as they become due and owing pursuant to the terms and conditions of this Agreement, notwithstanding that NYSERDA may subsequently amend its Prompt Payment Policy by further rulemaking.

  • END USER AGREEMENTS (“EUA H-GAC acknowledges that the END USER may choose to enter into an End User Agreement (“EUA) with the Contractor through this Agreement, and that the term of the EUA may exceed the term of the current H-GAC Agreement. H-GAC’s acknowledgement is not an endorsement or approval of the End User Agreement’s terms and conditions. Contractor agrees not to offer, agree to or accept from the END USER, any terms or conditions that conflict with those in Contractor’s Agreement with H-GAC. Contractor affirms that termination of its Agreement with H-GAC for any reason shall not result in the termination of any underlying EUA, which shall in each instance, continue pursuant to the EUA’s stated terms and duration. Pursuant to the terms of this Agreement, termination of this Agreement will disallow the Contractor from entering into any new EUA with END USERS. Applicable H-GAC order processing charges will be due and payable to H-GAC

  • Deliverables for an Authorized User Agreement (Transaction Deliverables must be identified, as a measure of progress in the Authorized User Agreement. A Deliverable as a bulk number of hours is not permissible under the OGS Centralized Contract. Retainage As part of the Mini-Bid, the Authorized User may elect to retain a percentage of each individual Deliverable payment of no more than 20% until the acceptance of the complete Deliverable or project. This retainage may be reduced as described in the Mini-Bid, when the Contractor substantially reduces the time required from the timeframes negotiated between the Authorized User and the Contractor for the completion and acceptance of a Deliverable.

  • Minimum Customer Support Requirements for TIPS Sales Vendor shall provide timely and commercially reasonable support for TIPS Sales or as agreed to in the applicable Supplemental Agreement.

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  • Competition Policy 1. The Parties recognize the importance of cooperation and technical assistance between their national competition authorities, including inter alia, the exchange of information and experiences, and the improvement of technical capacities in order to reinforce their competition policies. 2. In this sense, cooperation shall be conducted in accordance with their respective domestic laws and through their national competition authorities, who may sign a cooperation agreement.

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