Workload and Vacancy Coverage Sample Clauses
Workload and Vacancy Coverage. (a) The parties agree that the delivery of quality services to the credit union membership is a mutual commitment and objective of both parties. The maintenance of sufficient staffing levels and the identification of ongoing training needs are acknowledged as critical components for the delivery of quality services.
(b) Where operational concerns or workload issues arise, it is agreed that it is in the best interest of both parties to encourage open discussion at the branch and department levels and to adopt a problem solving approach to such concerns. Where such discussions fail to adequately address the concerns, matters shall be referred to the joint Labour Management Relations Committee for resolution.
Workload and Vacancy Coverage. The parties agree that the delivery of quality services to the credit union membership is a mutual commitment and objective of both parties. The maintenance of sufficient staffing levels and the identification of ongoing training needs are acknowledged as critical components for the delivery of quality services.