Authorized Contact is a representative authorized by Customer to request service changes using procedure outlined herein.
Authorized Contact means the individual you have specified to IBM who is authorized to submit Claims under this SLA.
Authorized Contact means the individual Customer has specified to IBM who is authorized to submit Claims under this SLA.
Examples of Authorized Contact in a sentence
Communication between Customer and LightEdge not initiated by Authorized Contact will not be subject to SLA remedies.
Customer is responsible for maintaining and updating Authorized Contact list with LightEdge.
In order to receive any of the SLA credits (specified herein) for Service, an Authorized Contact must immediately notify LightEdge Technical Support of an occurrence within the LightEdge Service that results in the inability of the Customer to access Service (“Service Outage”).
LightEdge will not be held responsible for maintenance notifications missed due to out-of-date Authorized Contact information.
LightEdge will not perform any requested activity which may cause Service disruption or perform any changes to Service unless request is initiated by an Authorized Contact.
More Definitions of Authorized Contact
Authorized Contact is a representative authorized by Customer to request service changes using procedure outlined herein. Cabinet: “Cabinet” refers to a physical cabinet in LightEdge facility containing Customer Equipment. Circuit: “Circuit” refers to a path or physical link between two points over which data is passed. Code Word: “Code Word” refers to a secure password known only to Authorized Customer point of contacts and representatives of LightEdge. Customer: “Customer” is party LightEdge is entering into Service agreement with. Customer Network: “Customer Network” refers to the entire network Customer makes available to Remote Users as part of this Service. Customer Network may include many different physical locations and/or physical pieces of Equipment. Customer Premise: “Customer Premise” refers to the physical address (as stated in the Purchase Agreement) where the LightEdge has been requested to provide services. Data: “Data” refers to any Customer specific content residing on or traversing through the platform providing Service such as Email, backup data, configuration files, Customer owned content or files which are held as part of Service to Customer. Equipment: “Equipment” refers to all physical gear used or required to deliver Service. Service: “Service” refers to the Service and/or circuit used to connect Customer Premise to LightEdge Solutions’ network. The use of Service in this document is specific to the service outlined in this document. Use of the term Service in any other LightEdge documentation in no way supersedes the definitions of Service outlined herein.
Authorized Contact. “Authorized Contact” is a representative authorized by Customer to request Service Changes using procedure outlined within the MSA. Customer: “Customer” is party LightEdge is entering into Service agreement with. Maintenance Window: timeframe within which Service Changes are performed. Major Incidents: ”Major Incidents” are a type of Service Incident where event, outage, degradation, or other Service issue is affecting multiple Customers.
Authorized Contact means the person or people indicated as authorized contact on the Application.
Authorized Contact means a representative of Customer who is designated on an Enrollment Form and authorized to act on Customer’s behalf in connection with the specific Services described on the relevant Enrollment Form.
Authorized Contact is a representative authorized by Customer to request service changes using procedure outlined herein. Cabinet: “Cabinet” refers to a physical cabinet in LightEdge facility containing Customer Equipment. Circuit: “Circuit” refers to a path or physical link between two points over which data is passed. Codeword: “Codeword” refers to a secure password known only to Authorized Customer point of contacts and representatives of LightEdge. Customer: “Customer” is party LightEdge is entering into Service agreement with. Customer Network: “Customer Network” refers to the entire network Customer makes available to Remote Users as part of this Service. Customer Network may include many different physical locations and/or physical pieces of Equipment. Customer Premise: “Customer Premise” refers to the physical address (as stated in the Purchase Agreement) where the LightEdge has been requested to provide services. Data: “Data” refers to any Customer specific content residing on or traversing through the platform providing Service such as Email, backup data, configuration files, Customer owned content or files which are held as part of Service to Customer.
Authorized Contact means any one of up to three (3) Broker employees who have been identified by Broker as a person authorized to initiate a Support Request pursuant to Section 2.2 below. Broker may update its list of Authorized Contacts at any time upon notice to HWML.
Authorized Contact is a representative authorized by Customer to request service changes using procedure outlined herein. Circuit: “Circuit” refers to a path or physical link between two points over which data is passed. Code Word: “Code Word” refers to a secure password known only to Authorized Contacts and representatives of LightEdge. Customer: “Customer” is party LightEdge is entering into Service agreement with. Customer Network: “Customer Network” refers to the entire network Customer makes available to Remote Users as part of this Service. Customer Network may include many different physical locations and/or physical pieces of Equipment. Customer Premise: “Customer Premise” refers to the physical address (as stated in the Purchase Agreement) where the LightEdge has been requested to provide services.