Examples of Code Word in a sentence
Requests to change a contact on the list or to change the Code Word must be submitted by the Administrative contact.
Code Word is not required or verified to open trouble tickets related to service issues, however, any subsequent information/updates or authorization of intrusive testing related to the trouble ticket will require the Code Word.
Administrative and Technical contacts are authorized to request service changes or information, including the contact name, contact e-mail address and contact phone number for each contact but must provide customer Code Word for any CPNI related requests.
Additionally, in compliance with federally regulated CPNI (Customer Proprietary Network Information) rules, a customer contacting LightEdge Solutions to request an add, move, or change and/or to request information on their account, must provide LightEdge representative with customer’s Code Word.
E-mail requests that include the Code Word will be denied and the client Administrative Contact will be notified and required to change the Code Word.