Authorized Support Contact definition

Authorized Support Contact means an individual designated by Company to be responsible for contacting Xxxxxxxx’s Support organization. Company may change its Authorized Support Contact(s) at any time upon ten (10) days written notice to Sonatype.
Authorized Support Contact means primary or alternative Customer representative specifically identified who functions as the first line of support (tier 1) and sole interface with TechPG for Covered Software.
Authorized Support Contact means named persons in Customer’s organization who are familiar withthe ForgeRock Software and authorized by ForgeRock and Customer to submit support service cases to ForgeRock.

Examples of Authorized Support Contact in a sentence

  • The number of Authorized Support Contacts is limited as set forth below: Support Package: Authorized Support Contacts: Premium 3 Elite 5 1.4.2 Client and Absorb agree that Authorized Support Contacts must be trained on the Service prior to becoming an Authorized Support Contact.

  • The Authorized Support Contact may be changed from time to time upon written notice to Panopto.

  • If You have more than one EventCenter login, You agree to appoint an Authorized Support Contact who will contact the CrowdCompass Mobile Support Team directly on behalf of Your other EventCenter users.

  • If additional SmartPay terminals are needed to provide separate deposits, please have an Authorized Support Contact submit a request to Cashnet support.

  • Please see the Advarra Support Termsfor general customer support response targets.Support Response Time – is defined as the elapsed time between the first contact by an Authorized Support Contact, to report an issue and the target time within which Advarra’s personnel report back to the designated support contact authorized to address the issue.

  • If an Authorized Support Contact experiences issues with ForgeRock Support Services such as difficultly in raising support requests, exceeded Support SLA response times, or not receiving the level of expected support, then the Authorized Support Contact can escalate their issue via the ticket or phone and a ForgeRock representative will report back with a response and action plan (when appropriate) to address the Authorized Support Contact escalation points.


More Definitions of Authorized Support Contact

Authorized Support Contact means named persons in Customer’s organization who are familiar with the ForgeRock Identity Cloud and authorized by ForgeRock and Customer to submit support service cases to ForgeRock. Authorized Support Contacts must have administrative access to ForgeRock Identity Cloud.

Related to Authorized Support Contact

  • Authorized Services shall have the meaning as defined in the Master Agreement.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Authorized User means one named employee, contractor or agent of Customer (each identified by a unique email address) for whom Customer has purchased a subscription to the Subscription Services and who is authorized by Customer to access and use the Services under the rights granted to Customer pursuant to this Agreement.

  • Authorized Contact is a representative authorized by Customer to request service changes using procedure outlined herein.

  • Technical Contact shall have the meaning assigned to it in Section 4.2.

  • Direct contact means the contact of persons with high voltage live parts.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Contact Name P osition : : A ddress : : Zip Code & City : : E -mail address : : T elephone # : : Fax#: Country : :

  • Authorized Users(s) means an individual or individuals with a business need to access DSHS Confidential Information, and who has or have been authorized to do so.

  • Customer Contact means the individual(s), whether a contract manager, category consultant or otherwise, who are to act for the Customer as the day to day point of contact for communications from the Contractor to the Customer in relation to the Contract, being the individual(s) identified in Section 2 of the Contract Schedule or otherwise notified to the Contractor from time to time;

  • Family support services means providing opportunities for

  • Authorized Users means an individual or individuals with an authorized business requirement to access DSHS Confidential Information.

  • Business Contact Information means the names, mailing addresses, email addresses, and phone numbers of a party’s personnel, officers and directors and, with respect to Client, such information regarding Client’s vendors and customers that Accenture may have access to in maintaining the parties’ business relationship.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • contact details means sufficient details including but not limited to a name, surname, telephone number – business or private, e-mail address, postal and residential addresses that will enable a Municipality or organ of state to contact a person for purposes of executing their functions in terms of the Act or this By-law and in so far as it relates to an organ of state, the details of a contact person within the employ of the organ of state;

  • Contact Information means information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual;

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Authorized Site means a single geographic location in which Licensee conducts business, with a radius of no more than five (5) miles, which location is identified above.

  • Authorized Use The Student Data shared pursuant to the Service Agreement, including persistent unique identifiers, shall be used for no purpose other than the Services outlined in Exhibit "A" or stated in the Service Agreement, or authorized under the statutes referred to herein by this DPA. Provider may use or disclose data to: 1190353v1

  • Contact adhesive means a non-aerosol adhesive that: (i) is designed for application to both surfaces to be bonded together, and (ii) is allowed to dry before the two surfaces are placed in contact with each other, and (iii) forms an immediate bond that is impossible, or difficult, to reposition after both adhesive- coated surfaces are placed in contact with each other, and (iv) does not need sustained pressure or clamping of surfaces after the adhesive-coated surfaces have been brought together using sufficient momentary pressure to establish full contact between both surfaces. “Contact Adhesive” does not include rubber cements that are primarily intended for use on paper substrates. “Contact Adhesive” also does not include vulcanizing fluids that are designed and labeled for tire repair only.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Authorized Branches means those Branches of Distributors or Distribution Companies which are allowed by the Management Company to deal in Units of the Funds managed by the Management Company.