Authorized Support Contact definition

Authorized Support Contact means an individual designated by Company to be responsible for contacting Sonatype’s Support organization. Company may change its Authorized Support Contact(s) at any time upon ten (10) days written notice to Sonatype.
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Authorized Support Contact means named persons in Customer’s organization who are familiar with the ForgeRock Identity Cloud and authorized by ForgeRock and Customer to submit support service cases to ForgeRock. Authorized Support Contacts must have administrative access to ForgeRock Identity Cloud.
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Authorized Support Contact means primary or alternative Customer representative specifically identified who functions as the first line of support (tier 1) and sole interface with TechPG for Covered Software.
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Examples of Authorized Support Contact in a sentence

  • The number of Authorized Support Contacts is limited as set forth below: Premium 3 Elite 5 1.4.2 Client and Absorb agree that Authorized Support Contacts must be trained on the Service prior to becoming an Authorized Support Contact.

  • Your Authorized Support Contacts must be technically skilled and knowledgeable about the Software as well as the environment in which it is being used, in order to help resolve issues and assist Technical Support in analyzing and resolving service requests; otherwise, our ability to provide support to you may be hindered, and we may request that you designate a more qualified Authorized Support Contact.

  • If an Authorized Support Contact experiences issues with ForgeRock Support Services such as difficultly in raising support requests, exceeded Support SLA response times, or not receiving the level of expected support, then the Authorized Support Contact can escalate their issue via the ticket or phone and a ForgeRock representative will report back with a response and action plan (when appropriate) to address the Authorized Support Contact escalation points.

  • If no list is presented all users having administrator permissions within an SLA eligible Streamboxy Tenant are considered as Authorized Support Contact.

  • The number of Authorized Support Contacts is limited as set forth below: 1.4.2 Client and Absorb agree that Authorized Support Contacts must be trained on the Service prior to becoming an Authorized Support Contact.

  • Please see the Advarra Support Termsfor general customer support response targets.Support Response Time – is defined as the elapsed time between the first contact by an Authorized Support Contact, to report an issue and the target time within which Advarra’s personnel report back to the designated support contact authorized to address the issue.

  • If an individual from your company contacts Technical Support, but they are not a designated Authorized Support Contact, they will be referred to your Primary Contact.

  • The Authorized Support Contact may be changed from time to time upon written notice to Panopto.

  • If You have more than one EventCenter login, You agree to appoint an Authorized Support Contact who will contact the CrowdCompass Mobile Support Team directly on behalf of Your other EventCenter users.

  • One of your Authorized Support Contacts shall be designated your primary Authorized Support Contact (“Primary Contact”).


More Definitions of Authorized Support Contact

Authorized Support Contact means named persons in Customer’s organization who are familiar withthe ForgeRock Software and authorized by ForgeRock and Customer to submit support service cases to ForgeRock.
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Related to Authorized Support Contact

  • Authorized Services shall have the meaning as defined in the Master Agreement.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Authorized User means a person:

  • Technical Contact The Reporter designates the individual listed below as the contact person for technical or other implementation coordination issues under this Agreement. The contact person shall be the point of contact for the CMS for any technical questions that may arise during the term of this Agreement. If the Reporter changes its technical contact person, the Reporter shall notify the CMS in writing within thirty (30) working days of the transfer and provide the information listed below for the new contact person.

  • Direct contact means the contact of persons with high voltage live parts.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Contact Name Date: Address: Phone: City: State: Zip Code: Email:

  • Authorized Users(s) means an individual or individuals with a business need to access DSHS Confidential Information, and who has or have been authorized to do so.

  • Customer Contact means the individual(s), whether a contract manager, category consultant or otherwise, who are to act for the Customer as the day to day point of contact for communications from the Contractor to the Customer in relation to the Contract, being the individual(s) identified in Section 2 of the Contract Schedule or otherwise notified to the Contractor from time to time;

  • Authorized Users means Customer’s employees or Authorized Agents.

  • Business Contact Information means the names, mailing addresses, email addresses, and phone numbers of a party’s personnel, officers and directors and, with respect to Client, such information regarding Client’s vendors and customers that Accenture may have access to in maintaining the parties’ business relationship.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Child support means that part of an Enhanced Child Restraint System by which the child can be raised within the Enhanced Child Restraint System.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Contact Details means sufficient details including but not limited to a name, surname, telephone number – business or private, e-mail address, postal and residential addresses that will enable a Municipality or organ of state to contact a person for purposes of executing their functions in terms of the Act or this By-law and in so far as it relates to an organ of state, the details of a contact person within the employ of the organ of state;

  • contact information means information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual;

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Authorized Use The Student Data shared pursuant to the Service Agreement, including persistent unique identifiers, shall be used for no purpose other than the Services outlined in Exhibit "A" or stated in the Service Agreement, or authorized under the statutes referred to herein by this DPA. Provider may use or disclose data to: 1190353v1

  • Contact adhesive means a non-aerosol adhesive that: (i) is designed for application to both surfaces to be bonded together, and (ii) is allowed to dry before the two surfaces are placed in contact with each other, and (iii) forms an immediate bond that is impossible, or difficult, to reposition after both adhesive- coated surfaces are placed in contact with each other, and (iv) does not need sustained pressure or clamping of surfaces after the adhesive-coated surfaces have been brought together using sufficient momentary pressure to establish full contact between both surfaces. “Contact Adhesive” does not include rubber cements that are primarily intended for use on paper substrates. “Contact Adhesive” also does not include vulcanizing fluids that are designed and labeled for tire repair only.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Authorized Branches means those Branches of Distributors or Distribution Companies which are allowed by the Management Company to deal in Units of the Funds managed by the Management Company.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III.

  • Community support services means services authorized,

  • Routing means the route which Network Rail is to use for a Service in preparing the New Working Timetable or the Working Timetable;