Cloud Support Services definition

Cloud Support Services means our support capabilities for the online infrastructure through live Support-Chat, Email, and Phone.
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Cloud Support Services means all support services to be provided by Contractor to Council in relation to the Cloud Services, and includes training, system monitoring, and other support services as specified in this Contract.
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Examples of Cloud Support Services in a sentence

  • In addition, the Documentation, Cloud Support Service(s), Software, and Training Services (including Work Product) constitute confidential information of Bubble (“Bubble Confidential Information”).

  • The Buyer and Fujitsu shall each comply with the requirements of Data Protection Legislation in connection with any Personal Data passed by the Buyer to Fujitsu in connection withFujitsu’s provision of the Cloud Support Services.

  • Microsoft Cloud Support Services refer to the following documents: - Annex A1 Service Requirements- Annex B2 Service Level Agreement for Managed Services In reply to the requirements in those documents, the tenderer must supply an explanatory document: “Delivery of Microsoft Cloud Support Services” is (max 20 pages) divided in the following 3 parts: o Overall Vision and Approach (Max.

  • DCI Cloud Support Services are performed at DCI facilities located in the United States and only by U.S. Persons.

  • Certain Cloud Support Services (in whole or in part) may be subject to minimum commitments, where and as set out in the Agreement or any part of its Documentation or otherwise agreed in writing from time to time.

  • Payment (e.g. by BACS) is due within 30 days of invoice date.SERVICE SPECIFIC TERMS SUPPORT SERVICESThe terms for supplying Cloud Support Services, in addition to Sopra Steria’s G-Cloud Terms and Conditions Part A, are set out in the following sections , Part B: 1.

  • Except as expressly provided in these Terms, Fujitsu, excludes to the full extent permitted by law all express or implied warranties, representations, terms and conditions regarding the Cloud Support Services, the Service Portal and their use (including any warranty that the Services or third party services will be uninterrupted or error-free or free from security vulnerabilities, or that the Buyer’s data will not be maliciously attacked or accessed).

  • Bubble is responsible for the supervision, direction, and control of its personnel engaged in providing Cloud Support Services under this Agreement.

  • The supervisor shall respond to the employee within five (5) days of this discussion.

  • The parties acknowledge that the Buyer is the Controller (and authorised to appoint Fujitsu to provide the Cloud Support Services) and Fujitsu is the Processor, if and to the extent that any Personal Data is processed in connection with these Terms.

Related to Cloud Support Services

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Community support services means services authorized,

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Voice Services means the telecommunications services to be provided to you under Part A and as specified in your Application.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Program services means services that include all of the following provided they are pursuant to a program agreement: program needs assessment and development, job task analysis, curriculum development and revision, instruction, instructional materials and supplies, computer software and upgrades, instructional support, administrative and student services, related school to career training programs, skill or career interest assessment services and testing and contracted services.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Beta Services means Xxxxxx services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Hospice services means palliative and supportive care and other services provided by an interdisciplinary team under the direction of an identifiable hospice administration to terminally ill hospice patients and their families to meet the physical, nutritional, emotional, social, spiritual, and special needs experienced during the final stages of illness, dying, and bereavement, as defined in Minnesota Statutes, § 144A.75, subd. 8, and includes the set of services as determined by the Medicare program under §1861(dd) of the Social Security Act and defined in 42 CFR § 418.3.

  • Passenger Services means, those railway passenger services provided by or on behalf of the Beneficiary pursuant to the permission to use track granted in accordance with the Track Access Agreement;

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.

  • Broadband Services means Verizon's Fios or DSL-based Internet services (whichever applies). Verizon's DSL-based Internet service is also known as "High Speed Internet" ("HSI").

  • Processing Services means those services which are necessary to issue and service a Card and process a Transaction in accordance with Applicable Law.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.

  • Education Services means training services performed or delivered by Company.

  • Network Services means the equipment, software, and services necessary to transmit voice, data, or video.