Customer Service Guarantee definition

Customer Service Guarantee or CSG means any performance standard of that name (as current) made pursuant to the Telecommunications (Consumer Protection and Service Standards) ▇▇▇ ▇▇▇▇ (Cth).
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Customer Service Guarantee means the duties imposed on Primus under the CSG Standard.
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Customer Service Guarantee means the Telecommunications (Customer Service Guarantee) Standard made pursuant to sections 115, 117, 120 and 125
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Examples of Customer Service Guarantee in a sentence

  • For some of our Services, it is a condition that you waive your entitlements under the Customer Service Guarantee Standard (the CSG).

  • We will not be liable for any delays associated with connecting your Service, or any inability by us to provide the Service (except to the extent the Customer Service Guarantee applies).


More Definitions of Customer Service Guarantee

Customer Service Guarantee means any performance standards issued under Part 5 of the Telecommunications (Consumer Protection and Service Standards) ▇▇▇ ▇▇▇▇ (Cth).
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Customer Service Guarantee means the current minimum performance standard set by the ACMA under sections 115, 117 and 120 of the Telecommunications (Consumer Protection and Service Standards) ▇▇▇ ▇▇▇▇. Customer means the customer identified in the Order Form.
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Customer Service Guarantee means the performance standards under Part 5 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth). Downgrade means a variation to the Service which reduces the capacity, Usage or utility applicable to the Service and results in a reduction in charges payable for the Service.
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Customer Service Guarantee means that if a fault is not cleared within the specified time in any contracted Service Care Level, a customer may claim a Service Credit.
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Related to Customer Service Guarantee

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Performance Guarantee means the security to be provided by the Contractor in accordance with Sub Clause 10.1 for the due performance of the Contract.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Maritime cargo handling services means activities exercised by stevedore companies, including terminal operators, but not including the direct activities of dockers, when this workforce is organised independently of the stevedoring or terminal operator companies. The activities covered include the organisation and supervision of: