Customer Support Guide definition

Customer Support Guide shall have the meaning set forth in ANNEX A to Schedule 2.01(a).
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Customer Support Guide means TechnologyOne’s customer support guide available at https://technologyonecorp.com/Customer-Support-Guide, as updated by TechnologyOne from time to time without materially reducing the Support and Maintenance Services.
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Customer Support Guide means the CloudRent customer support guide attached to these Standard Terms and Conditions, as updated by CloudRent from time to time.
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Examples of Customer Support Guide in a sentence

  • If We receive payment of the applicable annual Support Services fee (“Support Fees”), We will provide the Support Services for the Products as set forth in the Order and the Informatica Global Customer Support Guide valid at the time of signature of the Order and available at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/docs/DOC-3015.

  • If We receive payment of the applicable annual Support Services fee (“Support Fees”), We will provide the Support Services for the Products as set forth in the Order and the Informatica Global Customer Support Guide valid at the time of signature of the Order and available at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/docs/DOC- 3015.

  • Under an applicable Evergreen Subscription, Pure will provide the generally available Product maintenance and technical support in accordance with the Pure Storage Customer Support Guide during the term for which End User has purchased such Evergreen Subscription.

  • If You have purchased a Subscription License to Licensed Software, certain MSA services as described in the Customer Support Guide and the Mindjet MSA Product Terms are included as part of your Subscription License.

  • Subject to payment of the applicable Support Services fees (“Support Fees”), Informatica will provide the Support Services for the Products as set forth in the Order and the Informatica Global Customer Support Guide available at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/docs/DOC-3015.

  • Blackboard will make available to Customer the Customer Support Guide in which will be processes for submitting a support case, including documented severity guidelines.

  • The term “Documentation” means the Product Overview, Subscription Service Guide, and Customer Support Guide, as updated from time to time by MobiChord.

  • This Customer Support Guide governs the support that MobiChord or its authorized reseller, as applicable, will provide for the Subscription Service.

  • For more detail regarding support services included with MSA, see the Customer Support Guide and the Mindjet Support Website.

  • Provider will provide and adhere to the Customer Support Guide as developed from the outline attached hereto as Exhibit E.


More Definitions of Customer Support Guide

Customer Support Guide means the document attached hereto as Attachment C outlining how MobiChord handles support of the Software, as may be updated by MobiChord from time to time.
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