Uptime Commitment definition

Uptime Commitment means, as calculated by Xxxxx in good faith, the Portal is available for at least 99% of the time in each calendar quarter during the Warranty Period excluding downtime arising from any Warranty Exclusions. The “Warranty Period” means with respect to the Device one (1) year from the date the original purchaser takes delivery of the Device; with respect to the Software five (5) years from the date the original purchaser takes delivery of the Device; with respect to the Portal, the longer of (a) one (1) year from the date the original purchaser takes delivery of the Device or (b) the period of time during which You maintain a paid subscription to the Portal; and with respect to Advanced Analytics, the longer of (a) one (1) year from the date the original purchaser takes delivery of the Device or (b) the period of time during which You maintain a paid subscription to Advanced Analytics. The Limited Warranty does not apply to any issues, including any non-conformity, downtime or unavailability, arising from the following: (i) use of the Software, Portal, Advanced Analytics, or Device in a manner inconsistent with this License Agreement or the Documentation, including any suspension by Xxxxx of Your access; (ii) use of the Software, Portal, Advanced Analytics, or Device for a purpose other its intended purpose; (iii) Your breach of this License Agreement or applicable laws; (iv) any third party equipment, software, or components; (v) any actions of a third party; (vii) any routine or emergency maintenance or other scheduled downtime; (viii) a Force Majeure Event (as defined in Section 21 below); (ix) any acts or omissions of You or Your representatives; or (x) Your equipment, software, or other technology or services (collectively, the “Warranty Exclusions”). To report any issues under the Limited Warranty, You must submit a warranty request, including reasonable documentation of each issue, by email to xxxxxxxxxxxxxxx@xxxxxxx.xxx for an issue with any Discover Advanced Mobile Leak Detection device and related Software and xxxx@xxxxxxx.xxx for the sale of any other Heath-branded equipment or device and related Software within the (10) days of the occurrence of each issue. After receipt of such report, Xxxxx will promptly investigate such report and make commercially reasonable efforts to verify the issue and, if appropriate, make commercially reasonable efforts to correct verified defects or provide a work-around and/or provide the applicable service credit, as...
Uptime Commitment means the provision of the Services with an Uptime Percentage of at least 99.5%.
Uptime Commitment has the meaning set forth in Section 7.1 (Service Levels).

Examples of Uptime Commitment in a sentence

  • Regarding our Uptime Commitment, we are dedicated to maintaining the availability of the Portal.

  • Xxxxx provides a limited warranty (“the Limited Warranty”) for Your benefit alone and not for the benefit of any other party, that during the Warranty Period (as defined below in this Section 5) (A) the Device, Advanced Analytics, and Software will operate substantially in accordance with the applicable functional specifications (“Specifications”) set forth in the Documentation, and (B) Heath will make commercially reasonable efforts to ensure that the Portal meets the Uptime Commitment.


More Definitions of Uptime Commitment

Uptime Commitment means anAnnual Uptime Percentage of at least 99.9%. “Measured Period” means the total number of minutes in a calendar year. “Unavailable/Unavailability” refers to a period of timeduring which the vast majority of Customer’s Userscannot login or access the Service platformor connect to internal resources due to the unavailability of the Perimeter 81 services, for a consecutive period of ten minutes or more.
Uptime Commitment means AVEVA’s Uptime commitment for the Cloud Services as set out in herein.

Related to Uptime Commitment

  • Volume Commitment means the agreed upon Customer commitment to purchase, and may be described as an Annual Volume Commitment, Total Volume Commitment, Tiered Volume Commitment, or Subminimum Volume Commitment.

  • L/C Commitment means the commitment of the Issuing Bank to issue Letters of Credit pursuant to Section 2.23.

  • U.S. Commitment means, with respect to each U.S. Lender, the commitment, if any, of such U.S. Lender to make U.S. Revolving Loans and to acquire participations in U.S. Letters of Credit, U.S. Overadvances and U.S. Swingline Loans hereunder, expressed as an amount representing the maximum possible aggregate amount of such U.S. Lender’s U.S. Revolving Exposure hereunder, as such commitment may be reduced or increased from time to time pursuant to (a) Section 2.09 and (b) assignments by or to such U.S. Lender pursuant to Section 9.04. The initial amount of each U.S. Lender’s U.S. Commitment is set forth on the Revolving Commitment Schedule, or in the Assignment and Assumption pursuant to which such U.S. Lender shall have assumed its U.S. Commitment, as applicable. The U.S. Commitment is a sub-facility of the Revolving Commitment and is not in addition to the Revolving Commitment.

  • Available Commitment means a Lender’s Commitment minus:

  • Revolving Commitment means, as to each Lender, its obligation to (a) make Revolving Loans to the Borrower pursuant to Section 2.01, (b) purchase participations in L/C Obligations, and (c) purchase participations in Swing Line Loans, in an aggregate principal amount at any one time outstanding not to exceed the amount set forth opposite such Lender’s name on Schedule 2.01 or in the Assignment and Assumption pursuant to which such Lender becomes a party hereto, as applicable, as such amount may be adjusted from time to time in accordance with this Agreement.

  • Total Commitment means, at any time, the sum of the Commitments of each of the Lenders at such time.