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Priority 1 Error definition

Priority 1 Error means an Error in the Maintained Software that causes substantial downtime of the system, or which causes data corruption, or which otherwise renders the Software unusable. Errors given this priority have no viable workaround or avoidance procedure.
Priority 1 Error means the CiteRight Product is unusable, resulting in a total disruption of work or other critical impact on production operations. No workaround is available.
Priority 1 ErrorCritical problem with significant business impact to you. No viable workaround, but you need an immediate fix or workaround to get up and running again.

Examples of Priority 1 Error in a sentence

  • Where (i) CiteRight cannot provide a Fix to a Priority 1 Error within a reasonable period of time after the TSO has responded to the Customer, or (ii) the Customer is not satisfied with the progress attained, CiteRight will review the plan for addressing such Error with the Customer.

  • Upon acknowledging a Priority 1 Error, IM shall provide ATMI an initial assessment within twelve (12) hours and an error resolution plan within eighteen (18) hours.

  • Upon acknowledging a Priority 1 Error, IM shall provide Customer an initial assessment within [*] and an error resolution plan within [*].

  • In those instances where: (i) GREENLIGHT cannot provide a Fix to a Priority 1 Error within a reasonable period of time after a member of TSO has responded to the Customer, or (ii) Customer is not satisfied with the progress attained, GREENLIGHT will review the plan for addressing such Error with Customer.

  • UPI shall, within [******] hours of the ----------------- receipt of notice from Licensee of any Priority 1 Error in a commercially released version of the UPI Client Software, contact Licensee to verify such Priority 1 Error and begin a resolution process.


More Definitions of Priority 1 Error

Priority 1 Error. System down with critical business impact to ATMI. No viable workaround, but ATMI needs an immediate fix or workaround to get up and running again.
Priority 1 Error means an Error that: (1) renders the Software inoperative; or (2) poses imminent danger to Customer's equipment or data.
Priority 1 Error. System down with critical business impact to Customer. No viable workaround, but Customer needs an immediate fix or workaround to get up and running again.
Priority 1 Error means an Error that: (1) causes system-wide Software failure in production; or (2) poses imminent danger to Customer’s equipment or data in production.
Priority 1 Error means any demonstrable Error in the Product that, in a production environment, (a) causes the Product to have a significant loss of utility of intended function; or (b) prevents the Product from being installed or operated when properly configured.
Priority 1 Error means a catastrophic Error in the UPI Client Software which a Workaround has not been made available and which causes: (i) an important component of the UPI Client Software to be unusable, system or product malfunction due to deficiency or non-usability has frequent or major user impact or there is a frequent failure of important service; or (ii) data loss or corruption.
Priority 1 Error means the iManage Product is unusable, resulting in a total disruption of work or other critical impact on production operations. No workaround is available.