Priority Response definition

Priority Response means attendance within 4 hours or by the time the system is set (whichever is greater), on a 24 hours per day, 365 days per annum basis.
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Priority Response means attendance within 4 hours or by the time the System is set (whichever is greater), on a 24 hours per day, 365 days per annum basis. “Response Level” means the time scale for an engineer to attend to an emergency call-out being either Priority Response, Standard A Response or Standard B Response. “The Service” means, where appropriate; the installation of equipment; maintenance and / or monitoring of the System; the provision of an emergency help desk facility; the provision of a reactive call out and repair facility; the provision of a remote support and / or maintenance facility. The Service will be delivered in accordance with the service levels specified in the proposal issued to the Customer by the Company and hereinafter described. Any variations to such service levels will be detailed in writing to the Customer by the Company.
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Priority Response means attendance within 4 hours or by the time the System is due to be set
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Examples of Priority Response in a sentence

  • Priority Response SLA Specialist Review Escalation Manager Escalation Director Notification Frequency For an Incident, “Response” is the time from when the ticket is first logged within the ANS ITSM Tool to the time that the Supplier responds with a suitably qualified Employed person whether via an email, GLASS Portal update, telephone call or in person.

  • Priority Response SLA Specialist Review Escalation Manager Escalation Director/Vendor Notification Frequency For an Incident, “Response” is the time from when the ticket is first logged within the ANS ITSM Tool to the time that the Supplier responds with a suitably qualified Employed person whether via an email, GLASS Portal update, telephone call or in person.

  • Gap will specify the Priority Response Level it requires during the Service Request call.

  • Priority Response Escorts Priority escorts of non-emergency vehicles are prohibited.

  • The type of Maintenance Services for which Gap has subscribed hereunder entitles Gap to specify the Priority Response Level it requires for On-site Break/Fix Services on a Service Request by Service Request basis, based on the nature and severity of the reported Problem.

  • Descriptions of the different Priority Response Levels and their respective timeframes for On-site Arrival and Problem Resolution Periods are contained in Exhibit B.1 (Service Level Matrix).

  • The following table shows the targets of response times for each priority level: Trouble Priority Response Time† Service not available (all users and functions unavailable).

  • The owners of many large buildings and those involving critical facilities will have contracted arrangements (Priority Response Agreements) with engineers for post-event evaluation (and are encouraged to do so).

  • Due to the vital importance to critical facilities of being able to re-occupy their premises to maintain delivery of service, the operators should have specific arrangements (Priority Response Agreements)in place with staff and/or structural consultants.

  • Priority Response Time Objective Resolution Time Objective P1 - Urgent 15 minutes 1 hour P2 - High 30 minutes 4 hours P3 - Medium 60 minutes 24 hours P4 - Low 120 minutes 48 hours Incidents impacting more than one Customer may invoke the Green Cloud Business Continuity Plan.


More Definitions of Priority Response

Priority Response means attendance within 4 hours or by the time the system is set (whichever is greater), on a 24 hours per day, 365 days per annum basis. “Response Level” means the time scale for an engineer to attend to an emergency call- out being either Priority Response, Standard A Response or Standard B Response. “The Service” means the installation of equipment, maintenance and / or monitoring of the System in accordance with the service levels specified in the quotation issued to the Customer by the Company and hereinafter described. Any variations to such levels will be detailed in the system specification. “The Site” means the address of the premises where the System is to be installed and or maintained as set out in the quotation issued to the Customer by the Company. “Standard” means the service level provided during the Term, whereby the Company in respect of the System (a) undertakes the number of preventative maintenance visits set out as specified on the quotation issued to the Customer by the Company on dates specified by the Company during Normal Working Hours; (b) provides an emergency help desk facility 24 hours per day, 365 days per annum basis to receive reports of faults on the System; (c) undertakes to attend the Site on a chargeable basis to diagnose reported faults; (d) carries out on a chargeable basis, such repair work found necessary, replacing on a chargeable basis, any component part used in the course of the resulting maintenance work or any equipment where, in the Company’s sole opinion, repair of component parts would be uneconomic. “Standard A Response” means attendance within 8 hours, on a 24 hours per day, 365 days per annum basis. “Standard B Response” means attendance within the next working day during Normal Working Hours. “The System” means the equipment as detailed in the System Specification / maintenance and / or monitoring proposal issued to the Customer as detailed in the quotation issued to the Customer by the Company. “The Term” means the Initial Term as specified in clause 7.1 as extended in accordance with clause 7.2. 1.
Sample 1
Priority Response means attendance within 4 hours or by the time the System is set (whichever is greater), on a 24 hours per day, 365 days per annum basis. “Response Level” means the time scale for an engineer to attend to an emergency call-out being either Priority Response, Standard A Response or Standard B Response.
Sample 1

Related to Priority Response

  • PQQ Response means the response submitted by the Supplier to the pre-qualification questionnaire issued by the Authority on 06/03/2012;

  • Emergency response as used in RCW 38.52.430 means a public

  • Remedial response means a measure to stop and correct prohibited conduct, prevent prohibited conduct from recurring, and protect, support, and intervene on behalf of a student who is the target or victim of prohibited conduct.

  • Emergency Response Agency is a governmental entity authorized to respond to requests from the public to meet emergencies.

  • Contingent Emergency Response Part means any activity or activities to be carried out under Part 4 of the Project to respond to an Eligible Crisis or Emergency.

  • Initial Response means the first contact by a Support Representative after the incident has been logged and a ticket generated. This may include an automated email response depending on when the incident is first communicated.

  • CERCLA means the Comprehensive Environmental Response, Compensation and Liability Act of 1980.

  • Emergency medical responder or “EMR” means an individual who has successfully completed a course of study based on the United States Department of Transportation’s Emergency Medical Responder Instructional Guidelines (January 2009), has passed the psychomotor and cognitive examinations for the EMR, and is currently certified by the department as an EMR.

  • Emergency Response Plan means the plan constituting the set of procedures developed by the Owner for dealing with an Incident which may impact on the Network or Connecting Infrastructure, including all actions to be taken to minimise or alleviate any threat or danger to any person or property:

  • Emergency responder means an individual who is required to possess a license, certificate, permit, or other official recognition for his or her expertise in a particular field or area of knowledge and whose assistance is utilized or is desirable during an emergency. Emergency responder includes, but is not limited to, emergency medical services personnel; physicians; nurses; mental health, veterinary, or other public health practitioners; emergency management personnel; public works personnel; and firefighters, including firefighters trained in the areas of hazardous materials, specialized rescue, extrication, water rescue, or other specialized area. Emergency responder does not include law enforcement officers or other law enforcement personnel.

  • parental responsibility , in relation to a child, means all the duties, powers, responsibilities and authority which, by law, parents have in relation to children.

  • Institutional Responsibilities means an Investigator’s professional responsibilities on behalf of the University, which may include for example: activities such as research, research consultation, teaching, professional practice, University committee memberships, and service on panels such as Institutional Review Boards or data and safety monitoring boards.

  • Non-responsive means failure to furnish complete information in a given format and manner required as per the tender documents or non-submission of tender offer in given Forms / Pro forma or not following procedure mentioned in this tender or any of required details or documents is missing or not clear or not submitted in the prescribed format or non submission of tender fee on EMD.

  • Explosives or munitions emergency response means all immediate response activities by an explosives and munitions emergency response specialist to control, mitigate, or eliminate the actual or potential threat encountered during an explosives or munitions emergency. An explosives or munitions emergency response may include in-place render-safe procedures, treatment or destruction of the explosives or munitions and/or transporting those items to another location to be rendered safe, treated, or destroyed. Any reasonable delay in the completion of an explosives or munitions emergency response caused by a necessary, unforeseen, or uncontrollable circumstance will not terminate the explosives or munitions emergency. Explosives and munitions emergency responses can occur on either public or private lands and are not limited to responses at RCRA facilities.

  • Clean Water Act or "CWA" means the federal Clean Water Act (33 USC § 1251 et seq.), formerly referred to as the Federal Water Pollution Control Act or Federal Water Pollution Control Act Amendments of 1972, Public Law 92-500, as amended by Public Law 95-217, Public Law 95-576, Public Law 96-483, and Public Law 97-117, or any subsequent revisions thereto.

  • RCRA means the Resource Conservation and Recovery Act, 42 U.S.C. §§ 6901 et seq., as same may be amended from time to time.

  • Safe Drinking Water Act means Tit. XIV of the federal Public Health Service Act, commonly known as the “Safe Drinking Water Act”, 42 U.S.C. §300f et seq., as amended by the Safe Drinking Water Amendments of 1996, Pub. L. No. 104-182, as amended.

  • Clean Air Act or “Act” means the federal Clean Air Act, 42 U.S.C. §§ 7401-7671q, and its implementing regulations.

  • Disaster Management Act means the Disaster Management Act, 2002 (Act No.57 of 2002)

  • Designated crisis responder means a mental health

  • CERCLIS means the Comprehensive Environmental Response, Compensation and Liability Information System maintained by the U.S. Environmental Protection Agency.

  • FFDCA means the United States Federal Food, Drug, and Cosmetic Act, 21 U.S.C. § 301 et seq., as amended from time to time, together with any rules, regulations and requirements promulgated thereunder (including all additions, supplements, extensions, and modifications thereto).

  • The "Clean Air Act means those provisions contained in 42 U.S.C. §§ 7401 to 7671q, and regulations promulgated thereunder.

  • National Pollutant Discharge Elimination System (NPDES) means the national program for issuing, modifying, revoking and reissuing, terminating, monitoring, and enforcing permits and imposing and enforcing pretreatment requirements, under Sections 307, 318, 402, and 405 of CWA. The term includes an approved program.

  • Official responsibility means administrative or operating authority, whether intermediate or final, to initiate, approve, disapprove or otherwise affect a procurement transaction, or any claim resulting therefrom.

  • Substantially Responsive Bid means the bid that contains no material differences or deviations from, or reservations to, the terms, conditions and specifications given in the bidding documents;