Service Exclusion definition

Service Exclusion means any of the following exclusions to the Supplier’s liability, to correct Incidents and to maintain Availability : (a) Planned Maintenance; (b) Force Majeure; (c) any defect, deficiency, delay or interruption caused by the Customer or its User (including any failure relating to Customer software, hardware or equipment, and including any failure to adhere to the Supplier’s instructions for use of Hypergene SaaS); (d) any defect, deficiency, delay or interruption in a Customer Modification or caused by a Customer Modification; (e) any defect, deficiency, delay or interruption caused by third-party communication networks or equipment, or otherwise caused by a third party or any circumstance for which a third party is liable; or (f) any defect, deficiency, delay or interruption caused by Malicious Code, provided that the Supplier has undertaken appropriate security measures for prevention of such Malicious Code.
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Service Exclusion means any exclusion from the Services that is specified in the Service Definitions or elsewhere in the Call-Off Contract. It shall also include any defect or error or loss of service caused by anything outside of the Service Boundary for the Service concerned.
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Service Exclusion has the meaning given to it in the Services Terms.
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Examples of Service Exclusion in a sentence

  • Services do not cover, and Safe Fleet shall have no obligations, including any obligation to provide Services, or liability with respect to Errors, repairs, tickets, troubleshooting, issues, problems, or requests (any of the foregoing, a “Request”) caused by, arising out of, or relating to, any Service Exclusion (as defined below).


More Definitions of Service Exclusion

Service Exclusion means any of the following: • Third-party hardware, software, applications, or vehicles • On-site service for in-car and/or body-worn camera video system troubleshooting and repair (which will be provided remotely and via RMA procedures and spare part provisioning) • Operating system or driver updates • Data migration • Products lacking a serial number, including those which have had a serial number removed or made illegible • Systems that are nonoperational due to abuse, neglect or improper usage for anything other than what the system was configured to do (not limited to improper shutdown, dirt, debris, water damage or liquid of anytype) • A product subjected to unauthorized entry or opening of the Safe Fleet module or monitor, or forced removal of the MHDD and/or components • A product subjected to unauthorized modifications, disassembly, or repairs (including, without limitation, the addition to the product of non-Safe Fleet supplied equipment) • Defects, damage, or other Errors from improper testing, operation, maintenance, installation, alteration, modification, or adjustment • A product affected by virus, malware, security breach, or other network-related occurrence including but not limited to: installation of third party software applications, or network security settings changes executed or authorized by Customer or a third party acting on its behalf, which results in loss of communication, ability to properly use the system, or configurations that deviate from the Original Master Gold Image • A product, which, due to illegal or unauthorized alteration of the software / firmware in the product, does not function in accordance with Safe Fleet-published specifications or with the FCC type acceptance labeling in effect for the product at the time the product was initially distributed from Safe Fleet • unusual external physical factors such as inclement weather conditions that cause electrical or electromagnetic stress or a failure of electric power, air conditioning or humidity control; neglect; misuse; operation of the Software Services with other media not in accordance with the manufacturer’s specifications; or causes other than ordinaryuse; • use of the Software Services that deviates from the operating procedures specified in the Documentation or is otherwise unintended, including exceeding the usage and retention periods as defined in the Order, any of which may result in Safe Fleet throttling of suspected abusive behavior; • Excluded Items, o...
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Related to Service Exclusion

  • Classroom exclusion means the exclusion of a student from a classroom or instructional or activity area for behavioral violations, subject to the requirements of WAC 392-400-330 and 392-400-335. Classroom exclusion does not include action that results in missed instruction for a brief duration when:

  • Permanent exclusion means the student is banned forever from attending a public school in the State of Ohio. (See Policy 5610.01)

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Generation Service means the sale of electricity, including ancillary services such as the provision of reserves, to a Customer by a Competitive Supplier.

  • Service Animal means an animal that is required by a person with a disability for assistance and is certified, in writing, as having been trained by a professional service animal institution to assist a person with a disability and which is properly harnessed in accordance with standards established by a professional service animal institution.

  • Service/s has the meaning set forth in letter D. of the Preamble.

  • Hosted Service means the provision of and access to the Vocera Care Transition Software and related services either at your site and/or via secure electronic access over the Internet provided to you by Vocera and/or its designee. Defined terms used in this XXXX, but not defined herein, are defined in the Supplemental Terms and Conditions in Attachment 3.

  • Licensed Service means performance of a service for any consideration using a Licensed Product, or the practice of a Licensed Process. For clarity, research and development of Licensed Products by Licensee, its Affiliates, or a Sublicensee does not constitute a Licensed Service.

  • Basic generation service or "BGS" means electric generation

  • Established geographic service area means a geographic area, as approved by the Commissioner and based on the carrier's certificate of authority to transact insurance in this state, within which the carrier is authorized to provide coverage;

  • Uniformed services means the armed forces, the army national guard, and the air national guard of any state, territory, commonwealth, possession, or district when engaged in active duty for training, inactive duty for training, full-time national guard duty, or state active duty, the commissioned corps of the public health service, the coast guard and any other category of persons designated by the President of the United States in time of war or national emergency.

  • Basic generation service provider or "provider" means a

  • Testing service means a national testing service selected by the board.

  • Service Territory means the geographic area within which PG&E as a Utility Distribution Company is authorized and required to provide electric transmission and distribution service.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Level of service has the meaning set forth in Section 2.02(c).

  • Transportation Service means a service for moving people and goods, such as intercity bus service and passenger rail service.

  • Self-service display means the open display or storage of Tobacco Products or Tobacco Paraphernalia in a manner that is physically accessible in any way to the general public without the assistance of the retailer or employee of the retailer and a direct person-to-person transfer between the purchaser and the retailer or employee of the retailer. A vending machine is a form of Self-Service Display.

  • Limited-service restaurant license means a license issued in accordance

  • Service Switching Point (SSP) is a telephone central office switch equipped with a Signaling System 7 (SS7) interface.

  • Launch Vehicle means an object, or any part thereof, intended for launch, launched from Earth, or returning to Earth which carries Payloads or persons, or both.