Service Level Indicators definition

Service Level Indicators means the service level indicators set out in Annex A to Schedule 5 being the performance standards to which the Services must be provided continuously whilst this Contract remains in force;
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Service Level Indicators means the indicators, if any, included in the Agreement, used to check Contractor’s performance in providing Services.
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Service Level Indicators means the service level indicators set out in the table in Schedule 5 for evaluating the performance of the Service Provider under the Contract, as may be adjusted under the Contract.‌‌‌
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Examples of Service Level Indicators in a sentence

  • Use an easily identifiable colour font or “track changes” for all changes and/or amendments to the Service Level Indicators for ease of reference.

  • Denel SOC Ltd reserves the right to vary the proposed draft Service Level Indicators during the course of negotiations with a bidder by amending or adding thereto.

  • Upon award iSimangaliso and the successful bidder will conclude a Service Level Agreement regulating the specific terms and conditions applicable to the services being procured by iSimangaliso, in the format of the draft Service Level Indicators included in this tender pack.

  • The Department reserves the right to revise and amend any part of the proposed Service Level Indicators during the course of contract with a bidder.

  • The College reserves the right to revise and amend any part of the proposed Service Level Indicators during the course of contract with a bidder.

  • Upon award the FP&M SETA and the successful bidder will conclude a Service Level Agreement regulating the specific terms and conditions applicable to the services being procured by the FP&M SETA, more or less in the format of the draft Service Level Indicators included in this tender pack.

  • This section defines various Service Level Indicators which will be considered by the purchaser in the Service Level Agreement with Successful bidder.

  • The FP&M SETA reserves the right to vary the proposed draft Service Level Indicators during the course of negotiations with a bidder by amending or adding thereto.

  • This section defines various Service Level Indicators which will be considered by the department in the Service Level Agreement with successful bidder.

  • Comment on draft Service Level Indicators and where necessary, make proposals to the indicators.

Related to Service Level Indicators

  • Performance Indicator means a measure of HSP performance for which a Performance Target is set; technical specifications of specific Performance Indicators can be found in the MSAA Indicator Technical Specifications document;

  • Monitoring Indicator means a measure of HSP performance that may be monitored against provincial results or provincial targets, but for which no Performance Target is set;

  • MSAA Indicator Technical Specifications document means, as the context requires, either or both of the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Indicator Technical Specifications November 5, 2018 Version 1.3” and the document entitled “Multi-Sector Service Accountability Agreement (MSAA) 2019-20 Target and Corridor-Setting Guidelines” as they may be amended or replaced from time to time;

  • Product Category means the applicable category which best describes the product as listed in this Section 94508.

  • KPI means a key performance indicator to which the Services are to be provided as set out in the Specification].

  • Project Milestone means the project milestone set forth in Schedule-J;