Service Level Warranty definition

Service Level Warranty is described and defined in Section 5.2 below.
Sample 1Sample 2Sample 3
Service Level Warranty is described and defined in Section 5.2 of the MSA.
Sample 1Sample 2Sample 3
Service Level Warranty means the service level warranty, as set forth in Part C (“Service Level Agreement”).
Sample 1

Examples of Service Level Warranty in a sentence

  • Notwithstanding anything to the contrary in this Schedule A, the Service Level Warranty set forth herein shall only be available to Eligible Customers.

  • This Agreement sets forth Customer’s sole and exclusive remedy for any failure by Dedrone to meet the Service Level Warranty.

  • This Service Level Warranty will not commence until the System has been released for production use and will continue until the expiration or earlier termination of the Term of the applicable Order Form.

  • Sections 6.6 (Service Credits), 6.7 (Maximum Service Credits) and 6.8 (Termination) state Customer's sole and exclusive remedy for any noncompliance with the Service Level Warranty.

  • The Service Credits, and Termination sections above state Customer's sole and exclusive remedy for any noncompliance with the Service Level Warranty.

  • Customer may terminate the Order Form for cause and without penalty if: (a) Customer receives a total of four (4) Service Credits during any annual period under the Order Form; and (b) SAS breaches the Service Level Warranty in any subsequent calendar month during such annual period.

  • SAS’ Service Level Warranty applies to production Systems only and is dependent on Customer submitting all required Customer Materials to SAS in accordance with the Agreement.

  • END OF EXHIBIT C EXHIBIT D - ATTACHMENTS Attachment No. 1 – Work Order Form Attachment No. 2 – Acceptance and Signoff Form Attachment No. 3 – Purchasing Group Member Location Listing Attachment No. 4 – NeoGov Addendum to Master Agreement Terms and Conditions Attachment No. 5 – NeoGov Service Level Warranty ATTACHMENT NO.

  • For certain plans, Miva shall provide Hosting in substantial compliance with the Hosting Service Level Warranty set forth below.

  • In the event that Alert Logic fails to provide a Service at the level required by the Service Level Warranty, Customer’s only remedies are those set forth in this service Level agreement (the “Remedies”).


More Definitions of Service Level Warranty

Service Level Warranty is described and defined in Section 5.2 of the MSA. (m) “Statement of Work” means the detailed descriptions of the Professional Services attached to Order Forms and executed by the parties. (n) “DataBank Data Center” means any of the facilities used by DataBank to provide the Services. (o) “DataBank Technology” means DataBank’s proprietary technology, including DataBank Services, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), network designs, know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by DataBank or licensed to DataBank from a third party) and also including any derivatives, improvements, enhancements or extensions of DataBank Technology conceived, reduced to practice, or developed during the term of this MSA by either party that are not uniquely applicable to Customer or that have general applicability in the art. (p) The terms “written” and “in writing” mean anything reduced to a tangible form by a party, including a printed, photocopy, facsimile or hand written document but excluding email or other electronic formats.
Sample 1
Service Level Warranty means the warranty that the production instance will be available to Customer as described in the Service Level Warranty section of this Addendum.
Sample 1
Service Level Warranty means the warranty that the production System will be available to Customer as described in the Service Level Warranties provision of this Addendum.
Sample 1
Service Level Warranty means the warranty that the production System will be available to Customer as described in the Service Level Warranty section of this Addendum.
Sample 1
Service Level Warranty means the service level warranty, as set forth in Schedule 3.
Sample 1

Related to Service Level Warranty

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Service Specific Terms has the meaning given in the G Suite Agreement or Complementary Product Agreement, as applicable, or, if Customer’s G Suite Agreement does not define “Service Specific Terms”, means the then-current terms specific to one or more Core Services for G Suite set out at xxxxx://xxxxxx.xxxxxx.xxx/terms/service-terms/.

  • Service delivery area means the defined geographic area for delivery of program services.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Software Update means a package used to upgrade software to a new version including a change of the configuration parameters.

  • Service User means the person directly receiving the Services provided by the Provider as specified in the Service Specifications and includes their Carer and Legal Guardian where appropriate Service Quality Performance Report means a report as described in Appendix J (Service Quality Performance Report)

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Calling Name Delivery Service (CNDS means a service that enables a terminating End User to identify the calling Party by a displayed name before a call is answered. The calling Party’s name is retrieved from a calling name database and delivered to the End User’s premise between the first and second ring for display on compatible End User premises equipment.

  • Software Updates means the Software releases, service packs, build updates or emergency fixes released from time to time in accordance with the Vocera’s update policy for such Software.

  • Information Service Traffic Traffic delivered to or from an Information Service Provider for the provision of Information Service. ISP-Bound Traffic is a subset of Information Service Traffic. Inside Wire or Inside Wiring: Wiring within the customer Premises that extends to the Demarcation Point of CenturyLink’s outside plant. Inside Wire is owned or controlled by the End User (unless otherwise specified herein or under Applicable Law).