Service Maintenance Level 2 definition

Service Maintenance Level 2 means the clearance of a fault by 23:59 the next day following the day the fault is received by BT, excluding Sunday, Bank and Public Holidays, or 23:59 of the agreed appointment day, if later;
Sample 1Sample 2Sample 3
Service Maintenance Level 2 means the Repair Service Level Commitment specification of that name as defined by the Dominant Provider in its contracts for the provision of MPF, or GEA-FTTC services, as applicable, to Third Parties;
Sample 1
Service Maintenance Level 2 means the fault clearance timescale specification of that name as defined by the Dominant Provider in its contracts for the provision of the Relevant Wholesale Service to Third Parties;
Sample 1

Examples of Service Maintenance Level 2 in a sentence

  • Service Maintenance Level 2 and delay occurs on the day on which the fault is due to be cleared: - if the cumulative period of delay is 2 hours or more and less than 4 hours, the Service Maintenance Level period shall be extended by a half day - if the cumulative period of delay is 4 hours or more, the Service Maintenance Level period shall be extended by a full day.

  • Service Maintenance Level 2 and the delay occurs prior to the day on which the fault is due to be cleared: - and the cumulative period of delay ends prior to the time the fault is due to be cleared, the Service Maintenance Level period shall be extended by a period equivalent to the cumulative period of delay.

  • If no Service Maintenance Level is requested or of the Service is Gfast, the level of maintenance provided by BT for such Order shall be Service Maintenance Level 2.

  • If no Service Maintenance Level is requested, the level of maintenance provided by BT for such Order shall be Service Maintenance Level 2.

  • If no maintenance package is requested by the Communications Provider, the level of maintenance provided by BT for Shared MPFs shall be Service Maintenance Level 2.

  • If no maintenance package is requested by the Communications Provider, the level of maintenance provided by BT for MPFs shall be Service Maintenance Level 2.

  • Once tree removal is completed, the Licensee shall restore such Forest Service roads to their existing Forest Service Maintenance Level 2 (roads open for use by high clearance vehicles) as directed by the Forest Service.

  • After the imputation process all variables are corrected again to get consistent estimates as described in A.

  • Service Maintenance Level 2 (that which applies to MPF faults) is defined on the Openreach web site as being offered “Monday to Saturday 8am – 6pm excluding Public and Bank Holidays”.

  • Service Maintenance Level 2 and delay occurs on the day on which the fault is due to be cleared: iii.

Related to Service Maintenance Level 2

  • Routine maintenance means actions performed on a regular or controllable basis or in response to uncontrollable events upon a highway, road, street, or bridge. Routine maintenance includes, but is not limited to, 1 or more of the following:

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Scheduled Maintenance means routine maintenance scheduled by Orange to implement generic changes to, or updates of, the Orange Services or the Orange Network.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Emergency Maintenance means all maintenance performed when a Cloud Service Request demands immediate, unplanned attention, as reasonably determined by Hexagon.