Severe Impact definition

Severe Impact disables major function(s); or "Degraded Operations ", Errors disabling non-essential functions; or "Minor ", all other Errors. Vendor's response remedy shall be in three levels defined as follows:

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Severe Impact means an Error that disables a major or essential function or functions (other than Fatal Errors); "Degraded Operations" means an Error that disables one or more non- essential functions; and "Minor" means all other Errors. NTI will use reasonable commercial efforts to confirm receiving a report of an Error, provide a workaround or temporary fix including Documentation changes, and provide an Update correcting the Error as follows: Severity Confirm Report Temporary Fix Update ----------------------------------------------------------------------------------------------------- Fatal 1 business day Continued effort until 6 days corrected ----------------------------------------------------------------------------------------------------- Severe Impact 1 business day 5 business days 20 days ----------------------------------------------------------------------------------------------------- Degraded Operations 2 business day 15 business days 60 days ----------------------------------------------------------------------------------------------------- Minor 5 business day To be determined on a To be determined on a case-by-case basis case-by-case basis ----------------------------------------------------------------------------------------------------- NTI will provide to Cadence sufficient advance notice of any planned Updates as soon as such plans are made by NTI so as to enable Cadence to adapt its interfaces to the NTI Product Components and Developed Software in a timely manner.

Severe Impact. Problem which prevents or seriously impairs the performance in accordance with the Specifications of a major function.

Examples of Severe Impact in a sentence

• Severe Impact: Errors which disable major functions from being performed.

• Cadence and NTI will jointly --------------------------------- classify Errors reported by Cadence as follows: "Fatal" means an Error that prevents the product from performing any useful work; "Severe Impact" means an Error that disables a major or essential function or functions (other than Fatal Errors); "Degraded Operations" means an Error that disables one or more non- essential functions; and "Minor" means all other Errors.

• Gateway shall accept or reject eSoft Software within the Initial Response time period defined in 8.1 above using the absence of Fatal or Severe Impact errors (as defined in Exhibit B) as the basis for Acceptance.

• Cadence and NTI will --------------------------------- jointly classify Errors reported by Cadence as follows: "Fatal" means an Error that prevents the product from performing any useful work; "Severe Impact" means an Error that disables a major or essential function or functions (other than Fatal Errors); "Degraded Operations" means an Error that disables one or more non-essential functions; and "Minor" means all other Errors.

• If no Fatal or Severe Impact errors exist as defined in Exhibit B, the eSoft Software shall be declared Accepted.

• Severe Impact: errors which disable major functions and management reporting from being performed in a timely and accurate manner.

• Severe Impact Error causes severe production impact, and/or workaround (if available) is not acceptable.

• P1, Severe Impact Error causes severe production impact, and/or workaround (if available) is not acceptable.

• A Severe Impact: errors which disable major functions from being performed.

• Severe Impact Condition which [TEXT DELETED] Constant effort by [TEXT DELETED] precludes one or more highly qualified Phoenix major functions from personnel until relief is being performed provided, but not more than [TEXT DELETED].

More Definitions of Severe Impact

Severe Impact. Problem which prevents or 3 days seriously impairs the performance of a major function.

Severe Impact means an Error that disables a major or essential function or functions (other than Fatal Errors); "Degraded Operations" means an Error that disables one or more non-essential functions; and "Minor" means all other Errors. NTI will use reasonable commercial efforts to confirm receiving a report of an Error, provide a workaround or temporary fix including Documentation changes, and provide an Update correcting the Error as follows: Severity Confirm Report Temporary Fix Update Continued effort until Fatal 1 business day corrected 6 days Severe Impact 1 business day 5 business days 20 days Degraded Operations 2 business day 15 business days 60 days Minor 5 business day To be determined on a To be determined case-by-case basis on a case-by-case basis NTI will provide to Cadence sufficient advance notice of any planned Updates as soon as such plans are made by NTI so as to enable Cadence to adapt its interfaces to the NTI Product Components in a timely manner.

Severe Impact means: the incident renders a business critical function, system, service, software, equipment or network component un-available, substantially un-available or seriously impacts normal business operations, in each case prohibiting the execution of productive work.

Severe Impact means an individual has experienced a deterioration in the individual's medical or psychological condition, has been exposed to a serious safety risk, has experienced frequent rights violations, or infringements on the individual's quality of life, or that these consequences may likely occur in the near future.