Temporary Fix definition

Temporary Fix means a temporary work around solution as provided in Appendix B.

Temporary Fix as used in this section shall be defined as immediate restoration of, to the maximum extent practicable, any lost functionality and access for the affected user(s) of the System. XxxXxxxx.xxx will provide Amex with online access at all times to the bug/fix/support log and/or corresponding email trail, which notes the issue tracking number. From these logs, XxxXxxxx.xxx will provide monthly reports which show issue, category, response time, time it took to install temporary fix, and time it took to install permanent fix. When determined necessary by Amex to answer or resolve an issue or question not answered or resolved within the time frames defined above in this section, Amex shall, in its discretion, escalate the issue and XxxXxxxx.xxx management shall use its best efforts to provide an answer/resolution in accordance with the following schedule: Escalation Timeframe for Level XxxXxxxx.xxx Contact Answer/Resolution ----- -------------------- ----------------- First Head of Support Services 4 hours Second VP, Professional Services 4 hours Third Executive VP 4 hours Final CEO 4 hours In addition, XxxXxxxx.xxx shall provide Amex with consultation access to senior XxxXxxxx.xxx staff, as determined necessary by Amex, including, but not limited to, senior development staff, the head of development, and head of software engineering each of whom shall devote at least their time as needed to resolve the problem or issue referred by Amex.

Temporary Fix means providing a workaround that minimizes the operational impact for IMed.

Examples of Temporary Fix in a sentence

• Immediate and continuing efforts but in no event more than 2 hours to update ‘Incident Report’ and no more than 3 hours for a Temporary Fix to resolve the issue.

• Temporary Fix for an Active Record Noncompliance can fall into one of three tiers: • Type I noncompliance consists of multiple infractions that significantly place PII at risk or have resulted in unauthorized disclosure of PII and are systemic in nature.

• Temporary Fix Temporary change to the configuration of the design or administration settings to fix the behavior of the Services until a permanent solution is Patch or Workaround is implemented.

• Temporary Fix for an Active Record Noncompliance can fall into one of three tiers: Type I noncompliance consists of multiple infractions that significantly place PII at risk or have resulted in unauthorized disclosure of PII and are systemic in nature.

• Temporary Fix for an Active Record Noncompliance can fall into one of three tiers: • Type I noncompliance consists of multiple failures that significantly place PII at risk or have resulted in unauthorized disclosure of PII and are systemic in nature.

More Definitions of Temporary Fix

Temporary Fix means an initial correction or “fix” to a problem in the Software Products prior to the release of an Error Correction.

Temporary Fix means a change advised by With Intelligence in the procedures to be followed by Client to avoid a Fault without significantly impairing performance of the Software Service;

Temporary Fix means an initial correction or “fix” to a problem in the Licensed Software Products prior to the release of an Error Correction.

Temporary Fix means a change advised by Thunderhead in the procedures to be followed by Customer to avoid an Error without significantly impairing performance of the Software.

Temporary Fix means a modification or addition that, when made or added to the Service which is the subject of an Incident, temporarily corrects the Incident.

Temporary Fix means carrying out such temporary repairs, replacement of parts or adjustments and/or providing Loan Equipment, where applicable, to temporarily remedy the Fault pending the arrival of relevant spare parts and/or replacement equipment to enable a Fix, provided always that such Supported Equipment (or Loan Equipment) is installed and operational; and

Temporary Fix means the commercially reasonable efforts Xxxxxx will use following the initial response to resolve or provide a workaround to each Incident within the applicable windows set forth below, taking into account the complexity of the Incident and the impact of the Incident on Chivo.