Temporary Fix definition

Temporary Fix means a temporary work around solution as provided in Appendix B.

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Temporary Fix means an initial correction or “fix” to a problem in the Software Products prior to the release of an Error Correction.

Temporary Fix as used in this section shall be defined as immediate restoration of, to the maximum extent practicable, any lost functionality and access for the affected user(s) of the System. ▇▇▇▇▇▇▇▇.▇▇▇ will provide Amex with online access at all times to the bug/fix/support log and/or corresponding email trail, which notes the issue tracking number. From these logs, ▇▇▇▇▇▇▇▇.▇▇▇ will provide monthly reports which show issue, category, response time, time it took to install temporary fix, and time it took to install permanent fix. When determined necessary by Amex to answer or resolve an issue or question not answered or resolved within the time frames defined above in this section, Amex shall, in its discretion, escalate the issue and ▇▇▇▇▇▇▇▇.▇▇▇ management shall use its best efforts to provide an answer/resolution in accordance with the following schedule: Escalation Timeframe for Level ▇▇▇▇▇▇▇▇.▇▇▇ Contact Answer/Resolution ----- -------------------- ----------------- First Head of Support Services 4 hours Second VP, Professional Services 4 hours Third Executive VP 4 hours Final CEO 4 hours In addition, ▇▇▇▇▇▇▇▇.▇▇▇ shall provide Amex with consultation access to senior ▇▇▇▇▇▇▇▇.▇▇▇ staff, as determined necessary by Amex, including, but not limited to, senior development staff, the head of development, and head of software engineering each of whom shall devote at least their time as needed to resolve the problem or issue referred by Amex.

Examples of Temporary Fix in a sentence

• Temporary Fix An acceptable work around for the error which allows the customer to operate the software without substantial degradation in performance.

• Immediate and continuing efforts but in no event more than 2 hours to update ‘Incident Report’ and no more than 3 hours for a Temporary Fix to resolve the issue.

• A Temporary Fix can include changing back to a previous version of software.

• Every Day Every 3 Days Every 5 Days Every 7 Days Temporary Fix 1 Day 2 Days 8 Days 10 Days 12 Days (if applicable) A version of an Actuate software product with significant new functionality, minor features, supported product updates, and maintenance fixes.

• The Error Correction, when completed, may be provided in the form of a Temporary Fix or, in Vendor's discretion, a work around may be provided in the form of recommended alternate methods of using the Software Products.

More Definitions of Temporary Fix

Temporary Fix means carrying out such temporary repairs, replacement of parts or adjustments and/or providing Loan Equipment, where applicable, to temporarily remedy the Fault pending the arrival of relevant spare parts and/or replacement equipment to enable a Fix, provided always that such Supported Equipment (or Loan Equipment) is installed and operational; and

Temporary Fix means a change advised by With Intelligence in the

Temporary Fix means providing a workaround that minimizes the operational impact for IMed.

Temporary Fix means the commercially reasonable efforts ▇▇▇▇▇▇ will use following the initial response to resolve or provide a workaround to each Incident within the applicable windows set forth below, taking into account the complexity of the Incident and the impact of the Incident on Chivo.

Temporary Fix means a change advised by Thunderhead in the procedures to be followed by Customer to avoid an Error without significantly impairing performance of the Software.

Temporary Fix means an initial correction or “fix” to a problem in the Software prior to the release of an Error Correction.

Temporary Fix means a modification or addition that, when made or added to the Service which is the subject of an Incident, temporarily corrects the Incident.