Severity Four definition

Severity Four means general usage questions and cosmetic issues, including errors in the Documentation.
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Severity Four or “Severity-4” means (i) general usage questions and cosmetic issues, including errors in the Documentation, and (ii) cases opened via email for Filigran Software.
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Severity Four means (i) general usage questions and cosmetic issues, including errors in the Documentation, and (ii) cases opened via email only.
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Examples of Severity Four in a sentence

  • Severity Four applies to cosmetic Issues, including errors in the documentation, general usage questions, and recommendations for product enhancements or modifications.

  • A Severity Four Error is (i) a need to clarify procedures or information in documentation, or (ii) is a request for a product enhancement.

  • Severity One Severity Two Severity Three Severity Four Within four service hours Within six service hours Within eight service hours As agreed with end user 90% of all calls assigned fixed within designated time.

  • Optum shall make reasonable efforts to respond to calls for a Severity Four Error within sixteen (16) business hours.

  • In addition to those Problems designated as Severity One through Severity Four, Client may designate Incidents as Enhancement Requests.


More Definitions of Severity Four

Severity Four involves any general usage questions, or issues related to user interface anomalies, artifacts, or rendering issues.An example of this can include a Software user interface page looking different between two different browsers.
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Severity Four. Any other error or problem with the Practifi Application identified by You.
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Severity Four means general usage questions and cosmetic issues, including errors in the Documentation, or general issues with performance management or logging functionality.
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Severity Four means (i) general usage questions and cosmetic issues, including errors in the documentation, and (ii) cases opened via email for Zimbra Software.
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Severity Four means the Service or Software is in full working mode. Client’s work is not being impeded at this time. Information is requested or reported.
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Severity Four means general usage questions and cosmetic issues, including errors in the Service Offering Documentation. Inquiry regarding a routine technical issue; information requested on application capabilities, navigation, installation or configuration; bug affecting a small number of users. Acceptable workaround is available.
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Severity Four. LOW The issue consists of "how-to" questions including issues related to one or multiple modules and integration, and inquiries, enhancement requests, or documentation questions. Need clarification of procedures or information in documentation Attributes or options do not operate as stated < 2 business days Software enhancement requests Documentation is incorrect
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