Severity Four definition

Severity Four means general usage questions and cosmetic issues, including errors in the Documentation.
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Severity Four or “Severity-4” means (i) general usage questions and cosmetic issues, including errors in the Documentation, and (ii) cases opened via email for Filigran Software.
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Severity Four involves any general usage questions, or issues related to user interface anomalies, artifacts, or rendering issues.An example of this can include a Software user interface page looking different between two different browsers.
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Examples of Severity Four in a sentence

  • Severity Four (Low) Important problem but it can wait no loss of functionality or impact to the client's operation and issues in which there is an easy circumvention or avoidance by the end user.

  • Severity Four (Low) Important problem but it can wait as there is no loss of functionality or impact to the client's operation and issues in which there is an easy circumvention or avoidance by the end user.

  • Severity Four (Low) Important problem but it can wait no loss of functionality or impact to the site operation and issues in which there is an easy circumvention or avoidance by the end user.

  • With Essential Support, Subscribers receive access to: • 24x7x365 online support located at: Support• the Knowledgebase and Documentation• the Customer Forum• Tech Alerts Subscription• download software updates and patches• submit and track support cases• Severity Two, Severity Three, and Severity Four issues will be worked during Forcepoint’s regular business hours only The Forcepoint support team has received technical training in the Forcepoint Products and related supported applications.

  • Severity One Severity Two Severity Three Severity Four Within four service hours Within six service hours Within eight service hours As agreed with end user 90% of all calls assigned fixed within designated time.


More Definitions of Severity Four

Severity Four means (i) general usage questions and cosmetic issues, including errors in the Documentation, and (ii) cases opened via email only.
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Severity Four means (i) general usage questions and cosmetic issues, including errors in the documentation, and (ii) cases opened via email for Zimbra Software.
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Severity Four. Any other error or problem with the Practifi Application identified by You.
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Severity Four means the Service or Software is in full working mode. Client’s work is not being impeded at this time. Information is requested or reported.
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Severity Four. LOW The issue consists of "how-to" questions including issues related to one or multiple modules and integration, and inquiries, enhancement requests, or documentation questions. Need clarification of procedures or information in documentation Attributes or options do not operate as stated < 2 business days Software enhancement requests Documentation is incorrect
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Severity Four means general usage questions and cosmetic issues, including errors in the Service Offering Documentation. Inquiry regarding a routine technical issue; information requested on application capabilities, navigation, installation or configuration; bug affecting a small number of users. Acceptable workaround is available.
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Severity Four means general usage questions and cosmetic issues, including errors in the Documentation, or general issues with performance management or logging functionality. 1.6 “Software” means VMware software that is listed as “Products Supported” in the Premier Support for Telco Datasheet.
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