Support Services Schedule definition

Support Services Schedule means a Schedule to this Global Framework Agreement which sets out additional terms relating to the Supplier’s provision to UBS and/or UBS Affiliates of support and maintenance Services; where such Support Services Schedule is not part of this Global Framework Agreement as of its date of execution, it may be added to it at any point thereafter by written agreement between the Parties;
Sample 1
Support Services Schedule the Schedule to the Agreement setting out the Support Services to be provided by Brightstarr;
Sample 1
Support Services Schedule means the BT schedule that governs the provision of your Support Services. “Supported Services Schedule” means the BT schedule(s) that govern the provision of your Supported Service.
Sample 1

Examples of Support Services Schedule in a sentence

  • SCHEDULE OSSS - Oracle Open Source Support Services This Oracle Open Source Support Services Schedule (this “Schedule OSSS") is a Schedule to the General Terms referenced above.

  • Support services shall be rendered for the duration as specified in the Order Form and subject to the terms and conditions in this Support Services Schedule.

  • Schedule E – Customer Support Services Schedule E is covered by document title “GoMembership SaaS Subscription Agreement - Schedule E – Customer Support Services”, document reference AZ-CSU-0100073.

  • Support Services: Schedule 7 of the Joint Venture Agreement between the Council and Mouchel Parkman states that MP will provide Support Services relating to: Corporate management information systems; IT Support Services; Financial Services; Corporate Legal Services; PLC Board Directors; HR Support Service; Marketing & promotion; Performance innovation and quality systems relating to Health and safety, quality management and environmental management.

  • If Customer purchased the EDI Services directly from Company without the use of an authorized reseller, Company shall provide to Customer the support services set forth in Support Services Schedule.

  • The Service Provider will provide the operational support and Product maintenance (“Support”) specified in the Support Services Schedule in EXHIBIT A.

  • Services either not listed or tagged as ''excluded'' in the Support Services Schedule are Out of Scope of this agreement.

  • Business Premium Care Level as further set out in the Support Services Schedule.

  • Support issues or questions pertaining to the Products must be directed to the Product-specific support channels specified in the applicable Support Services Schedule for the relevant Product.

  • If a Qualifying Incident occurs, BT will measure and record the Availability Downtime for the Site or Circuit starting from when you report a Qualifying Incident, and ending when BT closes the Ticket for that Incident in accordance with the Support Services Schedule.


More Definitions of Support Services Schedule

Support Services Schedule means the document(s) agreed between the parties setting out details of the Helpdesk Support and Managed Services to be provided by the Company to the Customer under this Agreement.
Sample 1
Support Services Schedule is the Schedule 3 of the Agreement setting out the Support Services to be provided by BrightStarr;
Sample 1

Related to Support Services Schedule

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Service Schedule means the document entitled “Service Schedule” containing additional terms relating to a particular Service which schedule shall form part of this Agreement;

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Fee Schedule has the meaning ascribed thereto in Section 3.1 hereof.

  • Maintenance Schedule means a document which describes the specific scheduled maintenance tasks and their frequency of completion necessary for the safe operation of those aircraft to which it applies;

  • Service Schedules has the meaning set forth in Section 2.1.

  • Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.