Total Service Time definition

Total Service Time means the total number of minutes in a Measurement Period (calculated by multiplying 60 (minutes) by 24 (hours) by the number of calendar days in the Measurement Period).
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Total Service Time equals the total number of minutes in a Measurement Period (calculated by multiplying 60 (minutes) by 24 (hours) by the number of calendar days in the Measurement Period). “Qualifying Outage” means an outage that results in a loss of the Core Services and is not excused under Section 3.2 of this SLO. “Core Services” means the following specific service capabilities: • Secure Workload as a Service core product functionality, excluding third-party integrations, integrations through ▇▇▇▇▇ and APIs “Total Qualifying Outage Time” equals the aggregate sum of the downtime attributable to all Qualifying Outages during the Measurement Period. For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (i) commence upon ▇▇▇▇▇’s logging an incident ticket upon Your notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (ii) end when the Core Service(s) is fully restored. The duration of a Qualifying Outage will be rounded upward or downward to the nearest minute.
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Total Service Time equals the total number of minutes in a Measurement Period (calculated by multiplying 60 (minutes) by 24 (hours) by the number of calendar days in the Measurement Period). “Qualifying Outage” means an outage that results in a loss of the Core Services and is not excused under Section 5.3 of this SLA. “Core Services” means the following specific service capabilities: • “Control Plane” builds and maintains the network topography and makes decisions on where the traffic flows. • “Management Plane” is responsible for central configuration and monitoring. “Total Qualifying Outage Time” equals the aggregate sum of the downtime attributable to all Qualifying Outages during the Measurement Period. For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (i) commence upon ▇▇▇▇▇’s logging an incident ticket upon Your notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (ii) ends when the affected Core Services is fully restored. The duration of a Qualifying Outage will be rounded upward or downward to the nearest minute. Service Credit If Cisco fails to meet the relevant Service Levels for a given Measurement Period, Cisco will issue a credit in accordance with the table below (“Service Credit”). The aggregate maximum Service Credit issued by Cisco to You in a single Measurement Period will not exceed 15 days, whether the Service Credit relates to falling below Control Plane Availability Percentage, Management Plan Availability Percentage, or both. Service Credits may not be exchanged for, or converted into, monetary amounts. If the Control Plane You may claim Service Credits in an amount Availability Percentage is: equal to the corresponding number of days added to the end of the then-current term at no charge: <99.9999% and ≥ 99.999% 3 days <99.999% and ≥ 99.99% 7 days <99.99% 15 days If the Management Plane You may claim Service Credits in an amount Availability Percentage is: equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days Service Level Calculation Example For example, if during a 31-day month, two (2) Qualifying Outages occur—one Qualifying Outage lasting 60 minutes and another Qualifying Outage lasting 11 minutes—then the Service Level for Management Plane will be calculated as described below: Total Service Time = * 31 (days in Measurement Period) * 24 hours * 60 minutes...
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Examples of Total Service Time in a sentence

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 12 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 25 yr.

  • EXAMPLE: Total Total Service Time Total Months Monthly Rate Longevity 23 yr.

  • EXAMPLE: Total Total Service Time Total Months Monthly Rate Longevity 5 yr.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 23 yr.

  • Any notice, request, demand, claim, or other communication hereunder shall be deemed duly given if it is sent by registered or certified mail, return receipt requested, postage prepaid, and addressed to the intended recipient as set forth below: If to Quantum ▇▇▇▇▇ ▇.

  • EXAMPLE: Total Total Service Time Total Months Monthly Rate Longevity 16 yr.

  • EXAMPLE: Total Total Service Time Total Months Monthly Rate Longevity 12 yr.

  • On the days the temperature is expected to exceed 80 degrees, the supervisor will provide means for appropriate hydration near worksites and encourage employees to hydrate themselves with Agency provided water and ice.

  • EXAMPLE: Total Service Time Total Months Monthly Rate Longevity 25 years = 300 months x $4.00 = $1,200.00 This policy is reflected in the schedule attached as Exhibit B.


More Definitions of Total Service Time

Total Service Time means the total number of minutes in a Measurement Period (calculated by multiplying 60 minutes by 24 hours by the number of calendar days in the Measurement Period).
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Related to Total Service Time

  • Total service means all service as a teacher or nonteacher while a member of the

  • Service Period has the meaning given to it in Framework Schedule 4 (Template Order Form and Template Call Off Terms) as refined by a Contracting Body in a Call Off Agreement between that Contracting Body and the Supplier;

  • Total Service Charges means all charges, after application of all discounts and credits, for Services excluding Taxes, Governmental Charges, equipment, Company ILEC, Company Wireless, Document Delivery Fax, non-recurring, goods and services acquired by Company as Customer’s agent, international pass-through access (Type 3/PTT) and charges for international access or provided by Company (Type 1), charges for security services provided by Cybertrust, Inc. or its affiliates set forth in the Guide as providers of Cybertrust security services and other charges expressly excluded by this Agreement.

  • Measurement Time means 12:01 a.m. Eastern Time on the Closing Date.

  • Service Termination Date means the last Day in a month upon which Service shall terminate, as set forth in a Schedule of Service and subject to any renewal thereof.