Total Qualifying Outage Time definition

Total Qualifying Outage Time equals the aggregate sum of the downtime attributable to all Qualifying Outages during the Measurement Period. For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (a) commence upon Xxxxx’s logging an incident ticket upon Service Provider’s notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (b) ends when the affected Core Services is fully restored. The duration of a Qualifying Outage will be rounded upward or downward to the nearest minute. Service Credit If Cisco fails to meet the relevant Service Levels for a given Measurement Period, Cisco will issue a credit in accordance with the table below (“Service Credit”). The aggregate maximum Service Credit issued by Cisco to Service Provider in a single Measurement Period will not exceed 15 days, whether the Service Credit relates to falling below Control Plane Availability Percentage, Management Plan Availability Percentage, or both. Service Credits may not be exchanged for, or converted into, monetary amounts. If the Control Plane Service Provider may claim Service Credits in an Availability Percentage is: amount equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days If the Management Plane Availability Percentage is: Service Provider may claim Service Credits in an amount equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days Service Level Calculation Example For example, if during a 31-day month, two Qualifying Outages occur—one Qualifying Outage lasting 60 minutes and another Qualifying Outage lasting 11 minutes—then the Service Level for Management Plane will be calculated as described below: Total Service Time = * 31 (days in Measurement Period) * 24 hours * 60 minutes = 44,640 minutes Total Qualifying Outage Time = 60 + 11 = 71 minutes Availability Percentage = (44,640 – 71) / 44,640 * 100 = 99.8% In this example, the Service Credit payable to Service Provider, if requested, would be an amount equal to 7 days added to the end of the then-current term.
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Total Qualifying Outage Time equals the aggregate sum of the downtime attributable to all Qualifying Outages during the Measurement Period. For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (i) commence upon Our logging an incident ticket upon Your notice to Us of the outage with sufficient information for Us to confirm the outage and (ii) ends when the affected Core Services is fully restored. The duration of a Qualifying Outage will be rounded upward or downward to the nearest minute. Service Credit If We fail to meet the relevant Service Levels for a given Measurement Period, We will issue a credit in accordance with the table below (“Service Credit”). The aggregate maximum Service Credit issued by Us to You in a single Measurement Period will not exceed 15 days, whether the Service Credit relates (i) to falling below Control Plane Availability Percentage, Management Plan Availability Percentage, or both, or (ii) single-tenancy or multi-tenancy Control Plane and/or Management Plane. Service Credits may not be exchanged for, or converted into, monetary amounts. If the Control Plane You may claim Service Credits in an amount Availability Percentage is: equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days If the Management Plane You may claim Service Credits in an amount Availability Percentage is: equal to the corresponding number of days added to the end of the then-current term at no charge: <99.99% and ≥ 99.9% 3 days <99.9% and ≥ 99.0% 7 days <99.0% 15 days Service Level Calculation Example For example, if during a 31-day month, two (2) Qualifying Outages occur—one Qualifying Outage lasting 60 minutes and another Qualifying Outage lasting 11 minutes—then the Service Level for Management Plane will be calculated as described below: Total Service Time = * 31 (days in Measurement Period) * 24 hours * 60 minutes = 44,640 minutes Total Qualifying Outage Time = 60 + 11 = 71 minutes Availability Percentage = (44,640 – 71) / 44,640 * 100 = 99.8% In this example, the Service Credit payable to You, if requested, would be an amount equal to 7 days added to the end of the then-current term.
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Examples of Total Qualifying Outage Time in a sentence

  • Total Solution Uptime – Total Qualifying Outage Time Total Solution Uptime X 100For the purpose of Infrastructure Availability, qualifying outage time is defined as below:Total Qualifying Outage Time or Downtime means accumulated time during which any of the components/total solution is inoperable within the Scheduled Operation Time but outside the scheduled maintenance time.

  • For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (a) commence upon Xxxxx’s logging an incident ticket upon Service Provider’s notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (b) ends when the affected Core Services is fully restored.

  • For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (i) commence upon Cisco’s logging an incident ticket upon Your notice to Cisco of the outage with sufficient information for Cisco to confirm the outage and (ii) ends when the affected Core Services is fully restored.

  • For the purposes of calculating Total Qualifying Outage Time, each Qualifying Outage will (i) commence upon the earlier of (a) Cisco’s detecting the outage or (b) Cisco’s logging an Incident ticket upon Customer’s notice to Cisco of the outage with sufficient information for Cisco to confirm the outage; and (ii) end when the Core Services are fullyrestored.

  • Conducting a replication study will add confidence to the findings, identify information that is consistent across the groups, and identify inconsistencies across groups and studies.

  • To calculate Total Qualifying Outage Time, each Qualifying Outage will: i.

  • Total Solution Uptime – Total Qualifying Outage Time Total Solution Uptime X 100For the purpose of Infrastructure Availability, qualifying outage time is defined as below: Total Qualifying Outage Time or Downtime means accumulated time during which any of the components/total solution is inoperable within the Scheduled Operation Time but outside the scheduled maintenance time.

  • For the purpose of application availability, qualifying outage time will be applicable when the ReBIT IT support staff have confirmed that the issue is not related to hardware or OS and it will be defined as below: Total Qualifying Outage Time or Downtime means accumulated time during which any of the components/total solution is inoperable within the Scheduled Operation Time.

  • Given a finite set E of points, such as the seven points of the Fano projective plane (see Figure 5(b)), one can define a matroid M on E by first choosing a collection of subsets of E called lines such that two distinct lines share at most one common point.

Related to Total Qualifying Outage Time

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  • Start-up Period means up to 7 Academy Financial Years and covers the period up to and including the first Academy Financial Year in which all age groups are present at the Academy (that is, all the pupil cohorts relevant to the age range of the Academy will have some pupils present).

  • Ramp Period The Ramp Period shall begin on the Effective Date and continue for a period of 3 months following the Effective Date. Commencing with the Effective Date and at all times during the Ramp Period thereafter, Customer will receive the rates, discounts, charges and credits set forth herein and will not be subject to the AVC. Annual Volume Commitment (“AVC”): $360,000 in Total Service Charges (“AVC”) during each contract year of the Term (following the expiration of the Ramp Period).

  • Qualifying Period means 12 continuous Calendar Weeks during the whole or part of which the Agency Worker is supplied by one or more Temporary Work Agencies to the relevant Hirer to work temporarily for and under the supervision and direction of the relevant Hirer in the same role, and as further defined in the Schedule to these Terms;

  • the qualifying period means the period of 12 years immediately preceding the date of publication of the advertisements referred to in paragraph (A)(iv) above or of the first of the two advertisements to be published if they are published on different dates; and

  • Lock-up Period means the period beginning on the date hereof and continuing through the close of trading on the date that is 90 days after the date of the Prospectus (as defined in the Underwriting Agreement).

  • Minimum Run Time For all generating units that are not combined cycle units, “Minimum Run Time” shall mean the minimum number of hours a unit must run, in real-time operations, from the time after generator breaker closure, which is typically indicated by telemetered or aggregated State Estimator megawatts greater than zero, to the time of generator breaker opening, as measured by PJM's State Estimator. For combined cycle units, “Minimum Run Time” shall mean the time period after the first combustion turbine generator breaker closure, which is typically indicated by telemetered or aggregated State Estimator megawatts greater than zero, and the last generator breaker opening as measured by PJM’s State Estimator.

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  • Run-Out Period means a period after the close of a Plan Year or other period during which Participants in a flexible spending arrangement (FSA) may request reimbursement for expenses incurred during the Period of Coverage.

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