Trouble Ticket System definition

Trouble Ticket System means a system used by CommsFM to raise queries or report an Incident in relation to the Services;
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Trouble Ticket System a method in which CommsFM logs an Incident in relation to the Services;
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Trouble Ticket System a method in which to raise queries or report an Incident to TALKTECH in relation to the Services;
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Examples of Trouble Ticket System in a sentence

  • For non-emergency support use the Trouble Ticket System or call Trust Fund Branch TRUFONE staff.

  • Updates to the Trouble Ticket System will be made via the Help Desk in accordance with the guidelines within the Operations Manual.

  • You can submit a trouble ticket directly to one of our support personnel by clicking on the Trouble Ticket System link in the Help section of your account.

  • Upon receipt of a support request through the Online Trouble Ticket System, CDI will respond per the listed Service Level Objectives.

  • MCSO has already been given access to the Trouble Ticket System and upon contract award, will continue to have access to this valuable resource.

  • FCC shall use best endeavours to make an update on an Incident available to the Customer via the Trouble Ticket System within the response times specified in paragraph 8 of this Schedule.

  • The FLS activity, derived from the dashboard state and captured in the Trouble Ticket System (TTS), provides some basis for statistical analysis of the performance of Fed4FIRE.

  • Any use of the Service Provider Intranet Solution (SPNet), Trouble Ticket System, and Operations Data Network (ODN) that appear in the Service Provider’s judgment to be fraud-related and could adversely impact the security of Iridium operations.

  • The issue log must be updated and must contain the following minimum elements:• Description of issue• Issue identification date• Responsibility for resolving issue.• Priority for issue resolution (to be mutually agreed upon by the State and the Vendor)• Resources assigned responsibility for resolution• Resolution date• Resolution description Charter Communications understands & will comply as part of Charter Communications Trouble Ticket System.

  • We request that all customers use the Trouble Ticket System as the first method of reporting issues, and requesting support.


More Definitions of Trouble Ticket System

Trouble Ticket System a method in which to raise queries or report an Incident to JUNO TELECOMS LTD in relation to the Services.
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Trouble Ticket System a method in which to raise queries or report an Incident to Immervox in relation to the Services;
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Trouble Ticket System. The IBM Trouble Ticket System allows customer problems to be tracked from initial report through satisfactory resolution. As IBM staff works to resolve problems, current status is updated in the Trouble Ticket System. This allows IBM staff to discuss ticket history with customers if required. FAULT ISOLATION AND PROBLEM RESOLUTION: Fault isolation involves coordination among network operations and technical staff. Depending on the QCS' specific configuration, line testing and router reconfiguration may be used. The IBM staff works to pinpoint problems, track repair progress and resolve problems. INTERNATIONAL SUPPORT IBM/QCS Confidential Access numbers, hours of availability and native language support will vary based on geography. In all cases, an option will be available after hours to call into the domestic support center for support in English. LOCATION LANGUAGE TELEPHONE # SUPPORT HOURS International English 000-000-0000 7 x 24 Canada English 000-000-0000 7 x 00 Xxxxxx French 00-0-0000-0000 9:00AM-6:00PM M-Th 9:00AM- 5:30PM F Germany German 00-00-0000-0000 8:30AM-5:30PM M-F Italy Italian 00-0-0000-0000 9:00AM-6:00PM M-Th 9:00AM- 5:30PM F Latin America Spanish 000-000-0000 8:30AM-5:30PM M-F 7 x 00 Xxxxxxx Xxxxx Xxxxxxx Spanish 000-000-0000 8:30AM-5:30PM M-F 7 x 24 English Spain Spanish 00-0-0000-0000 9:00AM-6:00PM M-Th 9:00AM- 5:30PM F UK English 00-000-0000000 9:00AM-5:30PM M-F USA English 000-000-0000 7 x 24 IMPLEMENTATION SUPPORT IMPLEMENTATION SUPPORT SERVICE The InterConnect Implementation Support Service helps to assure that each End Point is registered and successfully connects to QCS' InterConnect application. It facilitates rapid deployment of the customers IBM-based solution. ENDPOINT IMPLEMENTATION SUPPORT: The End Point enablement service provides customers with the basic support necessary to get End Points registered on the Service. IBM provides direct End Point support via phone to assure the first successful connection and replication to QCS' IBM-based application. The End Point enablement is offered on a 24x7 basis and is free of charge. QCS is responsible for contacting each Retailer endpoint to assess each End Point's interest and readiness to engage in the Service. QCS is responsible for sending InterConnect Registration and Welcome Kit materials to each Retailer endpoint. QCS is also responsible for providing any necessary hardware, software or analog phone services necessary to bring the End Point up on InterConnect. IBM is respons...
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Trouble Ticket System a method in which to raise queries or report an Incident to RCUK and/or its suppliers in relation to the Services;
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Related to Trouble Ticket System

  • Trouble Ticket means issuing a ticket with a unique identification number confirming the customer complaint logging in with Service Provider in relation to a Service Outage faced by the Customer.

  • XXXXX System means the XXXXX filing system of the Commission and the rules and regulations pertaining thereto promulgated by the Commission in Regulation S-T under the Securities Act and the Exchange Act, in each case as the same may be amended or succeeded from time to time (and without regard to format).

  • SDX System means the system used by NERC to exchange system data.

  • Specially Written Software means any software created by the Contractor (or by a third party on behalf of the Contractor) specifically for the purposes of this Contract.

  • Open video system means an open video system authorized pursuant to 47 U.S.C. § 573 and, for

  • General purpose radiographic x-ray system means any radiographic x-ray system which, by design, is not limited to radiographic examination of specific anatomical regions.

  • Commercial Software means Software developed or regularly used that: (i) has been sold, leased, or licensed to the general public; (ii) has been offered for sale, lease, or license to the general public; (iii) has not been offered, sold, leased, or licensed to the public but will be available for commercial sale, lease, or license in time to satisfy the delivery requirements of this Contract; or (iv) satisfies a criterion expressed in (i), (ii), or (iii) above and would require only minor modifications to meet the requirements of this Contract.

  • Leak-detection system means a system capable of detecting the failure of either the primary or secondary containment structure or the presence of a release of hazardous waste or accumulated liquid in the secondary containment structure. Such a system must employ operational controls (e.g., daily visual inspections for releases into the secondary containment system of aboveground tanks) or consist of an interstitial monitoring device designed to detect continuously and automatically the failure of the primary or secondary containment structure or the presence of a release of hazardous waste into the secondary containment structure.

  • Catalog means the available list of tangible personal property or services, in the most current listing, regardless of date, during the life of the contract, that takes the form of a catalog, price list, schedule, shelf price or other form that:

  • TARGET System means the Trans-European Automated Real-Time Gross Settlement Express Transfer (known as TARGET2) System which was launched on 19 November 2007 or any successor thereto.

  • Coordinated licensure information system means an integrated process for collecting, storing, and sharing information on nurse licensure and enforcement activities related to nurse licensure laws that is administered by a nonprofit organization composed of and controlled by licensing boards.

  • Cabinet x-ray system means an x-ray system with the x-ray tube installed in an enclosure independent of existing architectural structures except the floor on which it may be placed. The cabinet x-ray system is intended to contain at least that portion of a material being irradiated, provide radiation attenuation, and exclude personnel from its interior during generation of radiation. Included are all x-ray systems designed primarily for the inspection of carry-on baggage at airline, railroad, and bus terminals, and in similar facilities. An x-ray tube used within a shielded part of a building, or x-ray equipment that may temporarily or occasionally incorporate portable shielding, is not considered a cabinet x-ray system.

  • Single tomogram system means a CT x-ray system which obtains x-ray transmission data during a scan to produce a single tomogram.

  • X-ray system means an assemblage of components for the controlled production of x-rays. It includes minimally an x-ray high-voltage generator, an x-ray control, a tube housing assembly, a beam-limiting device, and the necessary supporting structures. Additional components which function with the system are considered integral parts of the system.

  • UNICEF Supply Website means UNICEF's public access webpage available at http://www.unicef.org/supply/index_procurement_policies.html, as may be updated from time to time.

  • MERS(R) System The system of recording transfers of Mortgages electronically maintained by MERS.

  • Information processing system means an electronic system for creating, generating, sending, receiving, storing, displaying, or processing information.

  • Public water supply system means a system for the provision to the public of piped water for human consumption, if the system has at least fifteen service connections or regularly serves at least twenty-five individuals. The term includes any source of water and any collection, treatment, storage, and distribution facilities under control of the operator of the system and used primarily in connection with the system, and any collection or pretreatment storage facilities not under such control which are used primarily in connection with the system.

  • Delivery System means the design and construction

  • Authority Software means software which is owned by or licensed to the Authority, including software which is, or will be used by the Contractor for the purpose of providing the Services but excluding the Contractor Software.

  • 911 system means the set of network, database and customer premise equipment (CPE) components required to provide 911 service.

  • Production System means a live SAP system used for running Licensee’s internal business operations and where Licensee’s data is recorded.

  • Customer Software means software which is owned by or licensed to the Customer;

  • Business Software means with respect to a Licensor, all Software to the extent Controlled by such Licensor or any of its Affiliates as of the Effective Date, which Software is reasonably required as of the Effective Date for the conduct of (i) the Agriculture Business if the Licensee is AgCo, including as listed on section (i) of Schedule Q, or (ii) the Materials Science Business if the Licensee is MatCo, including as listed on section (ii) of Schedule Q, in each case (in respect of the foregoing (i) and (ii)), only if and to the extent such Licensee and its Affiliates have not been granted a license or other rights to use such Software under the Separation Agreement or any other Ancillary Agreement. Notwithstanding the foregoing, Business Software expressly excludes any and all Excluded IP.

  • Brand Name Drug means a Prescription Drug that has been given a name by a manufacturer or distributor to distinguish it as produced or sold by a specific manufacturer or distributor and may be used and protected by a trademark.

  • Tyler Software means our proprietary software, including any integrations, custom modifications, and/or other related interfaces identified in the Investment Summary and licensed by us to you through this Agreement. • “we”, “us”, “our” and similar terms mean Xxxxx. • “you” and similar terms mean Client.