Unavailable Monthly Time definition

Unavailable Monthly Time means the total number of minutes in the applicable calendar month during which the Platform was unavailable for use.
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Unavailable Monthly Time means the number of minutes in the applicable calendar month during which the Twilio APIs for the Twilio Services or for “Mail Send” for the SendGrid Services, as applicable, were unavailable for use. Applicable ServicesMonthly UptimePercentage ThresholdService Credit “Services” as defined in the Agreement 99.95% 10% credit equivalent During calendar months in which Customer has purchased the Twilio Adminstration Edition or Twilio Enterprise Edition 99.99% for Twilio Services 10% credit equivalent During calendar months in which Customer has purchasedthe Twilio SendGrid Enterprise Solution99.99% for SendGridServices10% creditequivalent 2. Service Commitments: (a) If, during any month throughout the Term, the Actual Monthly Uptime Percentage falls below the Monthly Uptime Percentage Threshold, then Customer will be eligible to receive a Service Credit, subject to Customer’s compliance with Section 3 below. (b) If, during any month throughout the Term for which Customer has purchased the Twilio SendGrid Enterprise Solution, the SendGrid Service fails to achieve a Successful Connection (as defined below) rate of at least, (A) with respect to emails originating from North America or South America, 15,000 requests per second, or (B) with respect to emailsoriginating outside of North America or South America, 10,000 requests per second (the “Successful Connection Rate”), then in addition to any Service Credits calculated regarding the Monthly Uptime Percentage Threshold, Customer shall be eligible to receive a Service Credit for such package, subject to Customer’s compliance with Section 3 below. For purposes of this Section, “Successful Connection”means a Web API v3 Mail send request by Customer that returns a “202” accepted response. Customer shall have the right, exercisable no more than once per calendar month during the Term, to request a report indicating the Successful Connection Rate applicable to Customer’s email sends during the previous thirty (30) days. Notwithstanding any provision in this Agreement to the contrary, the service commitment set forth in this Section is conditioned upon meeting each of the following requirements:
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Unavailable Monthly Time is the total minutes in a calendar month when the service is unavailable.
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Examples of Unavailable Monthly Time in a sentence

  • All submissions must include: (i) “SLA Claim” as the subject of the ticket; (ii) the dates and times of Unavailable Monthly Time; and (iii) any documentation of the applicable outage.

  • The ticket must include: (i) “SLA Claim” as the subject of the ticket; (ii) the dates and times of (A) Unavailable Monthly Time calculated based on the status page available at http://status.sendgrid.com, or (B) failure to meet the Successful Connection Rate; and (iii) any documentation of the applicable outage.


More Definitions of Unavailable Monthly Time

Unavailable Monthly Time means the number of minutes in the applicable calendar month during which PhoneMyBot service or API was unavailable for use "Excluded Unavailable Monthly time" means the time when the PhoneMyBot service or API were not available due to:
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Unavailable Monthly Time means the number of minutes in the applicable calendar month during which the Messaging Service was unavailable for use. Applicable Services Monthly Uptime Percentage SLA Service Credit Messaging Service 99.95% 5%
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Related to Unavailable Monthly Time

  • Rebalance Business Day means any day which is a, Exchange Business Day and also a day on which commercial banks and foreign exchange markets settle payment in the country in which the relevant Reference Asset is admitted to trading or any other day designated as a Rebalance Business Day by the Issuer.

  • Calculation Day means any Index Business Day during the Calculation Period on which a Market Disruption Event has not occurred.

  • Remittance Period means, (a) as to the initial Payment Date, the period beginning on, and including, the Closing Date and ending on, and including, the Determination Date immediately preceding such Payment Date and (b) as to any subsequent Payment Date, the period beginning, and including, on the first day after the most recently ended Remittance Period and ending on, and including, the Determination Date immediately preceding such Payment Date, or, with respect to the final Remittance Period, the Collection Date.

  • Monthly Date means the last Business Day of each calendar month.

  • Quotation Day means, in relation to any period for which an interest rate is to be determined, two (2) Business Days before the first day of that period.

  • Monthly Average means the highest allowable average of “daily discharges” over a calendar month, calculated as the sum of all “daily discharges” measured during a calendar month divided by the number of “daily discharges” measured during that month. For Fecal Coliform Bacteria (FCB) or E-Coli, report the monthly average.

  • Monthly Period means the period from and including the first day of a calendar month to and including the last day of such calendar month.