Common use of Complaints – Disputes Clause in Contracts

Complaints – Disputes. If you have a complaint about your stay with us, you must make it to us in writing by registered letter with acknowledgement of receipt within 20 days after the end of your stay. In case of dispute, and where no amicable solution can be found within one month following receipt of your letter of complaint, you can take your complaint to a consumer ombudsman service free of charge. You must do this within one year of sending your letter of complaint. For your convenience, we suggest that you contact the following consumer ombudsman: - Ombudsman: - Address: - Website: www. - Contact details:

Complaints – Disputes. If Any complaint you may have a complaint about in relation to your stay with us, you must make it should be set out in writing and sent to us in writing by registered letter with acknowledgement of receipt within 20 days after of the end of your stay. In case of dispute, dispute and where no amicable solution can be found within amical settlement has been reached one month following after receipt of your the letter of complaintcomplaint specified above, you can may take your complaint case to a consumer ombudsman service free of chargeservice. You must do this within one year of sending from the date on which you sent your letter of complaint. For If you have no particular preference, you may take your convenience, we suggest that you contact case to the following consumer ombudsman: - Ombudsman: - Address: - Website: www. - Contact detailsombudsman service: