Common use of Order tracking Clause in Contracts

Order tracking. Customer orders will be sent to the Merchant Partner via the MIRAKL Shop, by e-mail and via xml order automation feeds if this feature is installed. From the MIRAKL shop, the Merchant Partner must accept or refuse the order within five (5) calendar days. Once the order has been accepted, the Merchant Partner undertakes to honour it under the conditions provided for. Beyond five (5) calendar days without acceptance or refusal on the part of the Merchant Partner, the order will be automatically cancelled. Any refusal of a sale commits the Merchant Partner to withdraw the product from the catalogue. If necessary, sanctions may apply (in particular, suspension of the shop). In addition, the Merchant Partner undertakes to set up an order follow-up in real time so that the customer is informed at each stage of the processing of his order. Within the MIRAKL Boutique or via the order automation flow, the Merchant Partner must obligatorily provide a certain amount of critical information for the customer, and as such: - Specify the shipment number and/or tracking URL; - Choose the appropriate carrier and confirm the parcel number; - choose "other" if the carrier is not on the list and confirm: the full contact details of the carrier, its name, telephone number (for deliveries of bulky products), the parcel number if there is one, the tracking or delivery information available to the customer. The following information must be specified within its Merchant Area or via the order automation: - shipping number and/or tracking URL for parcels delivered to letter boxes; - full contact details of the carrier including phone number for bulky product deliveries.

Order tracking. Customer orders will be sent to the Merchant Partner via the MIRAKL Shop, by e-mail and via xml order automation feeds if this feature is installed. From the MIRAKL shop, the Merchant Partner must accept or refuse the order within five (5) calendar days. Once the order has been accepted, the Merchant Partner undertakes to honour it under the conditions provided for. Beyond five (5) calendar days without acceptance or refusal on the part of the Merchant Partner, the order will be automatically cancelled. Any refusal of a sale commits the Merchant Partner to withdraw the product from the catalogue. If necessary, sanctions may apply (in particular, suspension of the shop). In addition, the Merchant Partner undertakes to set up an order follow-up in real time so that the customer is informed at each stage of the processing of his order. Within the MIRAKL Boutique or via the order automation flow, the Merchant Partner must obligatorily provide a certain amount of critical information for the customer, and as suchsuch : - Specify the shipment number and/or tracking URL; - Choose the appropriate carrier and confirm the parcel number; - choose "other" if the carrier is not on the list and confirm: the full contact details of the carrier, its name, telephone number (for deliveries of bulky products), the parcel number if there is one, the tracking or delivery information available to the customer. The following information must be specified within its Merchant Area or via the order automation: - shipping number and/or tracking URL for parcels delivered to letter boxes; - full contact details of the carrier including phone number for bulky product deliveries.