Common use of Refunds Clause in Contracts

Refunds. Any return will be indicated in the MIRAKL Boutique (or via the order automation flows) by the reimbursement of the product or the order which is the subject of the return (by means of the credit note invoice where appropriate). If the Merchant Partner informs RUE DU COMMERCE that it has accepted a product return, RUE DU COMMERCE will immediately refund the customer via the dedicated account (by re-crediting the customer’s credit card in particular) within the validity limit of authorisations from its payment service provider. In the event that the customer has been given a discount, it is understood that the refund will apply to the price actually paid by the customer, that is to say the price less the discount amount. By communicating acceptance of the refund (via an order cancellation invoice or an alert in the merchant interface), the Merchant Partner is requesting that RUE DU COMMERCE proceed with a customer refund and is acknowledging its refund claim. The amount of RUE DU COMMERCE’s refund credit will take into account the amount refunded to the customer. As such, excluding a goodwill gesture granted to the customer by the Merchant Partner and which will be borne by it, the amount refunded to the Merchant Partner will be proportionate to the amount refunded to the end customer. This refund shall be paid by offsetting against the earnings generated since then. If this offsetting does not fully cover the amount of its refund claim, the Merchant will immediately make a transfer to La Galerie’s account so that its Sales Proceeds balance is never negative. In the event of late payment, RUE DU COMMERCE reserves the right to request the payment of penalties and suspend the account in accordance with Article 33 below. Direct customer refunds are prohibited unless expressly agreed upon by RUE DU COMMERCE. Likewise, refunds in the form of gift vouchers are prohibited.

Appears in 2 contracts

Samples: www.rueducommerce.fr, www.rueducommerce.fr

Refunds. Any return will be indicated in the MIRAKL Boutique (or via the order automation flows) by the reimbursement of the product or the order which is the subject of the return (by means of the credit note invoice where appropriate). If the Merchant Partner informs RUE DU COMMERCE that it has accepted a product return, RUE DU COMMERCE will immediately refund the customer via the dedicated account (by re-crediting the customer’s credit card in particular) within the validity limit of authorisations from its payment service provider. In the event that the customer has been given a discount, it is understood that the refund will apply to the price actually paid by the customer, that is to say the price less the discount amount. By communicating acceptance of the refund (via an order cancellation invoice or an alert in the merchant interface), the Merchant Partner is requesting that RUE DU COMMERCE proceed with a customer refund and is acknowledging its refund claim. The amount of RUE DU COMMERCE’s refund credit will take into account the amount refunded to the customer. As such, excluding a goodwill gesture granted to the customer by the Merchant Partner and which will be borne by it, the amount refunded to the Merchant Partner will be proportionate to the amount refunded to the end customer. This refund shall be paid by offsetting against the earnings generated since then. If this offsetting does not fully cover the amount of its refund claim, the Merchant will immediately make a transfer to La Galerie’s account so that its Sales Proceeds balance is never negative. In the event of late payment, RUE DU COMMERCE reserves the right to request the payment of penalties and suspend the account in accordance with Article 33 below. .. Direct customer refunds are prohibited unless expressly agreed upon by RUE DU COMMERCE. Likewise, refunds in the form of gift vouchers are prohibited.

Appears in 1 contract

Samples: www.rueducommerce.fr

Refunds. Any return will be indicated in the MIRAKL Boutique (or via the order automation flows) by the reimbursement of the product or the order which is the subject of the return (by means of the credit note invoice where appropriate). If the Merchant Partner informs RUE DU COMMERCE that it has accepted a product return, RUE DU COMMERCE will immediately refund the customer via the dedicated account (by re-crediting the customer’s credit card in particular) within the validity limit of authorisations from its payment service provider. In the event that the customer has been given a discount, it is understood that the refund will apply to the price actually paid by the customer, that is to say the price less the discount amount. By communicating acceptance of the refund (via an order cancellation invoice or an alert in the merchant interface), the Merchant Partner is requesting that RUE DU COMMERCE proceed with a customer refund and is acknowledging its refund claim. The amount of RUE DU COMMERCE’s refund credit will take into account the amount refunded to the customer. As such, excluding a goodwill gesture granted to the customer by the Merchant Partner and which will be borne by it, the amount refunded to the Merchant Partner will be proportionate to the amount refunded to the end customer. This refund shall be paid by offsetting against the earnings generated since then. If this offsetting does not fully cover the amount of its refund claim, the Merchant will immediately make a transfer to La Galerie’s account so that its Sales Proceeds balance is never negative. In the event of late payment, RUE DU COMMERCE reserves the right to request the payment of penalties and suspend the account in accordance with Article 33 belowpenalties. Direct customer refunds are prohibited unless expressly agreed upon by RUE DU COMMERCE. Likewise, refunds in the form of gift vouchers are prohibited.

Appears in 1 contract

Samples: www.rueducommerce.fr