Common use of Updates Clause in Contracts

Updates. We will provide you with updates to the relevant FoD individual service to at least the extent required by law (i) throughout the entire period of use in the case of an FoD individual service that is booked as a monthly contract term or (ii) for at least the period required by law in the case of an FoD individual service booked as an unlimited FoD individual service, unless otherwise agreed with you in accordance with the legal re- quirements. If the Customer is a consumer pursuant to Article 1, Paragraph 3 of the Consumer Protection Act of Bosnia and Herzegovina ("CPA"), he/she has a right of withdrawal for a period of 15 days from the date of the conclusion of the contract. Con- sumer pursuant to Article 1, Paragraph 3 of the CPA means any natural person who buys, acquires or uses products or services for his/her personal needs and for the needs of his/her household. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of withdrawal: You have the right to withdraw from this contract within 15 days without giving any reason. The withdrawal period will ex- pire after 15 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, phone number: 0000 000 00 , email address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your com- munication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 15 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in pro- portion to what has been provided until you have communi- cated us your withdrawal from this contract, in comparison with the full coverage of the contract. (Complete and return this form only if you wish to withdraw from the contract) – To Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, e- mail address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (includ- ing FoD Single Service) (*)/for the provision of the follow- ing service (*), – Ordered on (*)/received on (*), – Name of the consumer(s), – Address of the consumer(s), – Signature of the consumer(s) (only if this form is notified on paper), – Date (hereafter referred to as ToU Porsche Connect Care) Porsche Sales & Marketplace GmbH (formerly Porsche Connect GmbH), Xxxxxxxxxxxx 0, 00000 Xxxxxxxxx, Xxxxxxx, VAT no. 131905001339 (hereafter referred to as Porsche Sales & Mar- ketplace, PSM or We) operates under xxx.xxxxxxx.xxx (1) the My Porsche Portal and (2) various online marketplace functionalities (hereafter referred to as Marketplace) for the (i) sale of Porsche vehicles, parts, equipment and other vehicle related and vehicle in- dependent products and (ii) provision of vehicle related and vehicle independent services. On the Marketplace, PSM also operates the Porsche Connect Store. For the use of the Marketplace including the Porsche Connect Store, the Terms and Conditions for the use of My Porsche Portal and Porsche's Online Marketplace Functiona- lities (incl. the Porsche Connect Store) as well as the sale of Porsche Connect Services and Porsche Sales & Marketplace Pro- ducts (hereafter referred to as T&C) apply. The current version of the T&C can be accessed, downloaded and printed at any time at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxx. In the Porsche Connect Store, the user may also book "Porsche Connect Care". These ToU Porsche Connect Care govern the use of Porsche Connect Care and apply to the order, use and/or xxxx- wal of Porsche Connect Care. These ToU Porsche Connect Care apply in addition to the T&C. Insofar as a provision of the T&C con- flicts with these ToU Porsche Connect Care, the ToU Porsche Con- nect Care prevail. Any terms defined in the T&C shall have the same meaning in these ToU Porsche Connect Care. This shall in particular apply to the following terms: – Customer: defined in section 1.3 of the T&C; – Primary and Secondary User: defined in section 3.2 of the T&C; – Porsche Connect Store and Porsche Connect Services: de- fined in section 3.1.1 of the T&C. Porsche Connect Care (hereafter referred to as Service Package) is available for the following vehicle models: – Taycan Taycan vehicles of the model year 2020, however, require a free software update in an authorized Porsche workshop to be able to book the Service Package "Porsche Connect Care" (individual servi- ces of the Service Package may not be available despite this soft- ware update). You can recognize Taycan vehicles of the model year 2020 by the letter L at the 10th position of the vehicle identification number (VIN). For further information on the software update, ple- ase contact your Porsche Center. The Service Package is only available in certain countries and de- pends on the network availability. You can find the current geo- graphical availability of the Service Package in the Porsche Connect Store at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx. You will also find the respective geographical availability of the various functions of the Service Package in the following provisions of these ToU Porsche Connect Care. Porsche Connect Care includes various functions (hereinafter refe- rred to as Services), which are described below: After having been triggered, the Service "Breakdown Call" esta- blishes a voice and data connection to the service center assigned to the vehicle and transmits your vehicle location and all relevant vehicle information to the service center. You can speak personally with an employee of the service center about these vehicle informa- tion. The Service "Breakdown Call" is independent of the EU eCall. In emergencies, the EU eCall must be used in your vehicle to contact the responsible emergency call center or a corresponding emer- gency call is triggered automatically via the EU eCall, respectively.

Updates. We will provide you with updates to the relevant FoD individual service to at least the extent required by law (i) throughout the entire period of use in the case of an FoD individual service that is booked as a monthly contract term or (ii) for at least the period required by law in the case of an FoD individual service booked as an unlimited FoD individual service, unless otherwise agreed with you in accordance with the legal re- quirements. If the Customer is a consumer pursuant to Article 1, Paragraph 3 5 of the Croatian Consumer Protection Act of Bosnia and Herzegovina ("“CPA"”), he/she has a right of withdrawal for a period of 15 14 days from the date in case of the conclusion of the contract. Con- sumer Consumer pursuant to Article 1, Paragraph 3 of the 5 CPA means any every natural person who buys, acquires enters into a legal transaction or uses products or services for acts on the market outside his/her personal needs and for the needs of his/her householdtrade, business, craft or profession. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of withdrawalwith- drawal: You have the right to withdraw from this contract within 15 14 days without giving any reason. The withdrawal period will ex- pire after 15 14 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise exer- cise the right of withdrawal, you must inform us (Contact Porsche Por- sche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, phone number: 0000 000 00 000000000, email address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision deci- sion to withdraw from this contract by an unequivocal statement state- ment (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your com- munication communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 15 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in pro- portion to what has been provided until you have communi- cated us your withdrawal from this contract, in comparison with the full coverage of the contract. (Complete and return this form only if you wish to withdraw from the contract) – To Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, e- mail address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (includ- ing FoD Single Service) (*)/for the provision of the follow- ing service (*), – Ordered on (*)/received on(*)/received on (*), – Name of the consumer(s), – Address of the consumer(s), – Signature of the consumer(s) (only if this form is notified on paper), – Date (hereafter referred to as ToU Porsche Connect Care) Porsche Sales & Marketplace GmbH (formerly Porsche Connect Smart Mo- bility GmbH), Xxxxxxxxxxxx 0, 00000 Xxxxxxxxx, Xxxxxxx, VAT no. 131905001339 (hereafter referred to as Porsche Sales & Mar- ketplaceMarketplace, PSM or We) operates oper- ates under xxx.xxxxxxx.xxx (1) the My Porsche Portal and (2) various online marketplace functionalities (hereafter referred to as Marketplace) for the (i) sale of Porsche vehicles, parts, equipment and other vehicle related and vehicle in- dependent independent products and (ii) provision of vehicle related and vehicle independent services. On the Marketplace, PSM also operates the Porsche Connect Store. For the use of the Marketplace including the Porsche Connect Store, the Terms and Conditions for the use of My Porsche Portal and Porsche's Online Marketplace Functiona- lities Functionalities (incl. the Porsche Connect Store) as well as the sale of Porsche Connect Services and Porsche Sales & Marketplace Pro- ducts Products (hereafter referred to as T&C) apply. The current version of the T&C can be accessed, downloaded and printed at any time at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxxxxxxx://xxxxxxx-xxxxx.xxx- xxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxx. In the Porsche Connect Store, the user may also book "Porsche Connect Care". These ToU Porsche Connect Care govern the use of Porsche Connect Care and apply to the order, use and/or xxxx- wal re- newal of Porsche Connect Care. These ToU Porsche Connect Care apply in addition to the T&C. Insofar as a provision of the T&C con- flicts with these ToU Porsche Connect Care, the ToU Porsche Con- nect Care prevail. Any terms defined in the T&C shall have the same meaning in these ToU Porsche Connect Care. This shall in particular apply to the following fol- lowing terms: – - Customer: defined in section 1.3 of the T&C; – - Primary and Secondary User: defined in section 3.2 of the T&C; – - Porsche Connect Store and Porsche Connect Services: de- fined in section 3.1.1 of the T&C. Porsche Connect Care (hereafter referred to as Service Package) is available for the following vehicle models: – - Taycan Taycan vehicles of the model year 2020, however, require a free software update in an authorized Porsche workshop to be able to book the Service Package "Porsche Connect Care" (individual servi- ces ser- vices of the Service Package may not be available despite this soft- ware update). You can recognize Taycan vehicles of the model year 2020 by the letter L at the 10th position of the vehicle identification number (VIN). For further information on the software update, ple- ase please contact your Porsche Center. The Service Package is only available in certain countries and de- pends on the network availability. You can find the current geo- graphical availability of the Service Package in the Porsche Connect Store at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx. xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/. You will also find the respective geographical availability of the various functions of the Service Package in the following provisions of these ToU Porsche Connect Care. Porsche Connect Care includes various functions (hereinafter refe- rred re- ferred to as Services), which are described below: After having been triggered, the Service "Breakdown Call" esta- blishes estab- lishes a voice and data connection to the service center assigned to the vehicle and transmits your vehicle location and all relevant vehicle information to the service center. You can speak personally with an employee of the service center about these vehicle informa- tioninfor- mation. The Service "Breakdown Call" is independent of the EU eCall. In emergencies, the EU eCall must be used in your vehicle to contact the responsible emergency call center or a corresponding emer- gency call is triggered automatically via the EU eCall, respectively.

Updates. We will provide you with updates to the relevant FoD individual service to at least the extent required by law (i) throughout the entire period of use in the case of an FoD individual service that is booked as a monthly contract term or (ii) for at least the period required by law in the case of an FoD individual service booked as an unlimited FoD individual service, unless otherwise agreed with you in accordance with the legal re- quirements. You have the right to withdraw from this contract within 15 days without giving any reason. The withdrawal period will ex- pire after 15 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, phone number: 0000 000 00 , email address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision to If the Customer is a consumer pursuant to Article 1, Paragraph 3 of the Consumer Protection Act of Bosnia and Herzegovina ("CPA"), he/she has a right of withdrawal for a period of 15 days from the date of the conclusion of the contract. Con- sumer pursuant to Article 1, Paragraph 3 of the CPA means any natural person who buys, acquires or uses products or services for his/her personal needs and for the needs of his/her household. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of withdrawal: You have the right to withdraw from this contract within 15 days without giving any reason. The withdrawal period will ex- pire after 15 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, phone number: 0000 000 00 , email address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your com- munication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 15 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in pro- portion to what has been provided until you have communi- cated us your withdrawal from this contract, in comparison with the full coverage of the contract. (Complete and return this form only if you wish to withdraw from the contract) – To Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, GermanyGermany , e- mail address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (includ- ing FoD Single Service) (*)/for the provision of the follow- ing service (*), – Ordered on (*)/received on (*), – Name of the consumer(s), – Address of the consumer(s), – Signature of the consumer(s) (only if this form is notified on paper), – Date (hereafter referred to as ToU Porsche Connect Care) Porsche Sales & Marketplace GmbH (formerly Porsche Connect GmbH), Xxxxxxxxxxxx 0, 00000 Xxxxxxxxx, Xxxxxxx, VAT no. 131905001339 (hereafter referred to as Porsche Sales & Mar- ketplaceMarketplace, PSM or We) operates under xxx.xxxxxxx.xxx (1) the My Porsche Portal and (2) various online marketplace functionalities (hereafter referred to as Marketplace) for the (i) sale of Porsche vehicles, parts, equipment and other vehicle related and vehicle in- dependent independent products and (ii) provision of vehicle related and vehicle independent services. On the Marketplace, PSM also operates the Porsche Connect Store. For the use of the Marketplace including the Porsche Connect Store, the Terms and Conditions for the use of My Porsche Portal and Porsche's Online Marketplace Functiona- lities Functionalities (incl. the Porsche Connect Store) as well as the sale of Porsche Connect Services and Porsche Sales & Marketplace Pro- ducts Products (hereafter referred to as T&C) apply. The current version of the T&C can be accessed, downloaded and printed at any time at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxxxxxxx://xxxxxxxxxxxx.xxx- xxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxx. In the Porsche Connect Store, the user may also book "Porsche Connect Care". These ToU Porsche Connect Care govern the use of Porsche Connect Care and apply to the order, use and/or xxxx- wal renewal of Porsche Connect Care. These ToU Porsche Connect Care apply in addition to the T&C. Insofar as a provision of the T&C con- flicts conflicts with these ToU Porsche Connect Care, the ToU Porsche Con- nect Connect Care prevail. Any terms defined in the T&C shall have the same meaning in these ToU Porsche Connect Care. This shall in particular apply to the following terms: – Customer: defined in section 1.3 of the T&C; – Primary and Secondary User: defined in section 3.2 of the T&C; – Porsche Connect Store and Porsche Connect Services: de- fined in section 3.1.1 of the T&C. Porsche Connect Care (hereafter referred to as Service Package) is available for the following vehicle models: – Taycan Taycan vehicles of the model year 2020, however, require a free software update in an authorized Porsche workshop to be able to book the Service Package "Porsche Connect Care" (individual servi- ces services of the Service Package may not be available despite this soft- ware software update). You can recognize Taycan vehicles of the model year 2020 by the letter L at the 10th position of the vehicle identification number (VIN). For further information on the software update, ple- ase please contact your Porsche Center. The Service Package is only available in certain countries and de- pends depends on the network availability. You can find the current geo- graphical geographical availability of the Service Package in the Porsche Connect Store at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xxxxxxx://xxxxxxxxxxxx.xxxxxxx.xxx/xx/xx. You will also find the respective geographical availability of the various functions of the Service Package in the following provisions of these ToU Porsche Connect Care. Porsche Connect Care includes various functions (hereinafter refe- rred referred to as Services), which are described below: After having the "Breakdown Call" service has been triggered, the Service "Breakdown Call" esta- blishes service establishes a voice and data connection to the service center Porsche Support instance assigned to the vehicle and transmits your vehicle location and all relevant vehicle information to the service centerPorsche Support instance. You can speak use this vehicle information to personally with an employee of talk to employees at the service center about these vehicle informa- tionPorsche Support instance. The Service "“Breakdown Call" ” service is independent of the EU eCall. In emergencies, you should use the EU eCall must be used in your vehicle to contact the responsible emergency call center or centre or, in an emergency, a corresponding emer- gency emergency call is automatically triggered automatically via the EU eCall, respectively.

Updates. We will provide you with updates to the relevant FoD individual service to at least the extent required by law (i) throughout the entire period of use in the case of an FoD individual service that is booked as a monthly contract term or (ii) for at least the period required by law in the case of an FoD individual service booked as an unlimited FoD individual service, unless otherwise agreed with you in accordance with the legal re- quirements. If the Customer is a consumer pursuant to Article 1, Paragraph 3 5 of the Croatian Consumer Protection Act of Bosnia and Herzegovina ("“CPA"”), he/she has a right of withdrawal for a period of 15 14 days from the date in case of the conclusion of the contract. Con- sumer Consumer pursuant to Article 1, Paragraph 3 of the 5 CPA means any every natural person who buys, acquires enters into a legal transaction or uses products or services for acts on the market outside his/her personal needs and for the needs of his/her householdtrade, business, craft or profession. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of withdrawalwith- drawal: You have the right to withdraw from this contract within 15 14 days without giving any reason. The withdrawal period will ex- pire after 15 14 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise exer- cise the right of withdrawal, you must inform us (( Contact Porsche Por- sche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, phone number: 0000 000 00 000000000, email address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision deci- xxxx to withdraw from this contract by an unequivocal statement state- ment (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your com- munication communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 15 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in pro- portion to what has been provided until you have communi- cated us your withdrawal from this contract, in comparison with the full coverage of the contract. (Complete and return this form only if you wish to withdraw from the contract) – To Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, GermanyGermany , e- mail address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (includ- ing FoD Single Service) (*)/for the provision of the follow- ing service (*), – Ordered on (*)/received on(*)/received on (*), – Name of the consumer(s), – Address of the consumer(s), – Signature of the consumer(s) (only if this form is notified on paper), – Date (hereafter referred to as ToU Porsche Connect Care) Porsche Sales & Marketplace GmbH (formerly Porsche Connect Smart Mo- bility GmbH), Xxxxxxxxxxxx 0, 00000 Xxxxxxxxx, Xxxxxxx, VAT no. 131905001339 (hereafter referred to as Porsche Sales & Mar- ketplaceMarketplace, PSM or We) operates oper- ates under xxx.xxxxxxx.xxx (1) the My Porsche Portal and (2) various online marketplace functionalities (hereafter referred to as Marketplace) for the (i) sale of Porsche vehicles, parts, equipment and other vehicle related and vehicle in- dependent independent products and (ii) provision of vehicle related and vehicle independent services. On the Marketplace, PSM also operates the Porsche Connect Store. For the use of the Marketplace including the Porsche Connect Store, the Terms and Conditions for the use of My Porsche Portal and Porsche's Online Marketplace Functiona- lities Functionalities (incl. the Porsche Connect Store) as well as the sale of Porsche Connect Services and Porsche Sales & Marketplace Pro- ducts Products (hereafter referred to as T&C) apply. The current version of the T&C can be accessed, downloaded and printed at any time at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxxxxxxx://xxxxxxx-xxxxx.xxx- xxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxx. In the Porsche Connect Store, the user may also book "Porsche Connect Care". These ToU Porsche Connect Care govern the use of Porsche Connect Care and apply to the order, use and/or xxxx- wal re- newal of Porsche Connect Care. These ToU Porsche Connect Care apply in addition to the T&C. Insofar as a provision of the T&C con- flicts with these ToU Porsche Connect Care, the ToU Porsche Con- nect Care prevail. Any terms defined in the T&C shall have the same meaning in these ToU Porsche Connect Care. This shall in particular apply to the following fol- lowing terms: – - Customer: defined in section 1.3 of the T&C; – - Primary and Secondary User: defined in section 3.2 of the T&C; – - Porsche Connect Store and Porsche Connect Services: de- fined in section 3.1.1 of the T&C. Porsche Connect Care (hereafter referred to as Service Package) is available for the following vehicle models: – - Taycan Taycan vehicles of the model year 2020, however, require a free software update in an authorized Porsche workshop to be able to book the Service Package "Porsche Connect Care" (individual servi- ces ser- vices of the Service Package may not be available despite this soft- ware update). You can recognize Taycan vehicles of the model year 2020 by the letter L at the 10th position of the vehicle identification number (VIN). For further information on the software update, ple- ase please contact your Porsche Center. The Service Package is only available in certain countries and de- pends on the network availability. You can find the current geo- graphical availability of the Service Package in the Porsche Connect Store at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx. xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/. You will also find the respective geographical availability of the various functions of the Service Package in the following provisions of these ToU Porsche Connect Care. Porsche Connect Care includes various functions (hereinafter refe- rred re- ferred to as Services), which are described below: After having the "Breakdown Call" service has been triggered, the Service "Breakdown Call" esta- blishes service establishes a voice and data connection to the service center Porsche Support instance assigned to the vehicle and transmits your vehicle location and all relevant vehicle information in-formation to the service centerPorsche Support in- stance. You can speak use this vehicle information to personally with an employee of talk to employees at the service center about these vehicle informa- tionPorsche Support instance. The Service "“Breakdown Call" ” service is independent of the EU eCall. In emergencies, you should use the EU eCall must be used in your vehicle to contact the responsible re-sponsible emergency call center or centre or, in an emergency, a corresponding emer- gency cor- responding emergency call is automatically triggered automatically via the EU eCall, respectively.

Updates. We will provide you with updates to the relevant FoD individual service to at least the extent required by law (i) throughout the entire period of use in the case of an FoD individual service that is booked as a monthly contract term subscription or (ii) for at least the period required by law in the case of an FoD individual service booked as an unlimited FoD individual service, unless otherwise other- wise agreed with you in accordance with the legal re- quirementsrequire- ments. If the Customer is a consumer pursuant to Article 1, Paragraph 3 of the Consumer Protection Act of Bosnia and Herzegovina ("CPA"), he/she has a right of withdrawal for a period of 15 days from the date of the conclusion of the contract. Con- sumer pursuant to Article 1, Paragraph 3 of the CPA means any natural person who buys, acquires or uses products or services for his/her personal needs and for the needs of his/her household. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of withdrawal: You have the right to withdraw from this contract within 15 days without giving any reason. The withdrawal period will ex- pire after 15 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Contact Porsche - c/o Porsche Sales & Marketplace Smart Mobility GmbH - P.O. Box 41 42, 73744 OstfildernOst- fildern, Germany, phone number: 0000 000 00 , email addressad- dress: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your com- munication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 15 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in pro- portion to what has been provided until you have communi- cated us your withdrawal from this contract, in comparison with the full coverage of the contract. (Complete and return this form only if you wish to withdraw from the contract) – To Contact Porsche - c/o Porsche Sales & Marketplace Smart Mobility GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, e- e-mail addressad- dress: xxxxxxxxxxxxx@xx.xxxxxxx.xxx – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (includ- ing FoD Single Service) (*)/for the provision of the follow- ing service (*), – Ordered on (*)/received on (*), – Name of the consumer(s), – Address of the consumer(s), – Signature of the consumer(s) (only if this form is notified on paper), – Date (hereafter referred to as ToU Porsche Connect Care) Porsche Sales & Marketplace GmbH (formerly Porsche Connect GmbH), Xxxxxxxxxxxx 0, 00000 Xxxxxxxxx, Xxxxxxx, VAT no. 131905001339 (hereafter referred to as Porsche Sales & Mar- ketplace, PSM or We) operates under xxx.xxxxxxx.xxx (1) the My Porsche Portal and (2) various online marketplace functionalities (hereafter referred to as Marketplace) for the (i) sale of Porsche vehicles, parts, equipment and other vehicle related and vehicle in- dependent products and (ii) provision of vehicle related and vehicle independent services. On the Marketplace, PSM also operates the Porsche Connect Store. For the use of the Marketplace including the Porsche Connect Store, the Terms and Conditions for the use of My Porsche Portal and Porsche's Online Marketplace Functiona- lities (incl. the Porsche Connect Store) as well as the sale of Porsche Connect Services and Porsche Sales & Marketplace Pro- ducts (hereafter referred to as T&C) apply. The current version of the T&C can be accessed, downloaded and printed at any time at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxx. In the Porsche Connect Store, the user may also book "Porsche Connect Care". These ToU Porsche Connect Care govern the use of Porsche Connect Care and apply to the order, use and/or xxxx- wal of Porsche Connect Care. These ToU Porsche Connect Care apply in addition to the T&C. Insofar as a provision of the T&C con- flicts with these ToU Porsche Connect Care, the ToU Porsche Con- nect Care prevail. Any terms defined in the T&C shall have the same meaning in these ToU Porsche Connect Care. This shall in particular apply to the following terms: – Customer: defined in section 1.3 of the T&C; – Primary and Secondary User: defined in section 3.2 of the T&C; – Porsche Connect Store and Porsche Connect Services: de- fined in section 3.1.1 of the T&C. Porsche Connect Care (hereafter referred to as Service Package) is available for the following vehicle models: – Taycan Taycan vehicles of the model year 2020, however, require a free software update in an authorized Porsche workshop to be able to book the Service Package "Porsche Connect Care" (individual servi- ces of the Service Package may not be available despite this soft- ware update). You can recognize Taycan vehicles of the model year 2020 by the letter L at the 10th position of the vehicle identification number (VIN). For further information on the software update, ple- ase contact your Porsche Center. The Service Package is only available in certain countries and de- pends on the network availability. You can find the current geo- graphical availability of the Service Package in the Porsche Connect Store at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx. You will also find the respective geographical availability of the various functions of the Service Package in the following provisions of these ToU Porsche Connect Care. Porsche Connect Care includes various functions (hereinafter refe- rred to as Services), which are described below: After having been triggered, the Service "Breakdown Call" esta- blishes a voice and data connection to the service center assigned to the vehicle and transmits your vehicle location and all relevant vehicle information to the service center. You can speak personally with an employee of the service center about these vehicle informa- tion. The Service "Breakdown Call" is independent of the EU eCall. In emergencies, the EU eCall must be used in your vehicle to contact the responsible emergency call center or a corresponding emer- gency call is triggered automatically via the EU eCall, respectively.Date

Updates. We will provide you with updates to the relevant FoD individual service to at least the extent required by law (i) throughout the entire period of use in the case of an FoD individual service that is booked as a monthly contract term subscription or (ii) for at least the period required by law in the case of an FoD individual service booked as an unlimited FoD individual service, unless otherwise other- wise agreed with you in accordance with the legal re- quirementsrequire- ments. If the Customer is a consumer pursuant to Article 1, Paragraph 3 of the Consumer Protection Act of Bosnia and Herzegovina ("CPA"), he/she has a right of withdrawal for a period of 15 days from the date of the conclusion of the contract. Con- sumer pursuant to Article 1, Paragraph 3 of the CPA means any natural person who buys, acquires or uses products or services for his/her personal needs and for the needs of his/her household. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of withdrawal: You have the right to withdraw from this contract within 15 14 days without giving any reason. The withdrawal period will ex- pire after 15 14 days from the day on which the FoD Single Ser- vice is made available to you for use (activation day), i.e. from the date of the conclusion of the contract. To exercise exer- cise the right of withdrawal, you must inform us (Contact Porsche Por- sche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, phone number: 0000 000 00 000000000, email address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx) of your decision deci- sion to withdraw from this contract by an unequivocal statement state- ment (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your com- munication communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 15 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in pro- portion to what has been provided until you have communi- cated us your withdrawal from this contract, in comparison with the full coverage of the contract. If the Customer is a consumer pursuant to Article 5 of the Croatian Consumer Protection Act (“CPA”), he/she has a right of withdrawal for a period of 14 days in case of the conclusion of the contract. Consumer pursuant to Article 5 CPA means every natural person who enters into a legal transaction or acts on the market outside his/her trade, business, craft or profession. Hereafter, the term "contract" means the booking of one of the FoD Single Services mentioned above. In the following, the Customer is instructed on his/her right of with- drawal: (Complete and return this form only if you wish to withdraw from the contract) – To Contact Porsche - c/o Porsche Sales & Marketplace GmbH - P.O. Box 41 42, 73744 Ostfildern, Germany, e- mail address: xxxxxxxxxxxxx@xx.xxxxxxx.xxx – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (includ- ing FoD Single Service) (*)/for the provision of the follow- ing service (*), – Ordered on (*)/received on(*)/received on (*), – Name of the consumer(s), – Address of the consumer(s), – Signature of the consumer(s) (only if this form is notified on paper), – Date (hereafter referred to as ToU Porsche Connect Care) Porsche Sales & Marketplace GmbH (formerly Porsche Connect Smart Mo- bility GmbH), Xxxxxxxxxxxx 0, 00000 Xxxxxxxxx, Xxxxxxx, VAT no. 131905001339 (hereafter referred to as Porsche Sales & Mar- ketplaceMarketplace, PSM or We) operates oper- ates under xxx.xxxxxxx.xxx (1) the My Porsche Portal and (2) various online marketplace functionalities (hereafter referred to as Marketplace) for the (i) sale of Porsche vehicles, parts, equipment and other vehicle related and vehicle in- dependent independent products and (ii) provision of vehicle related and vehicle independent services. On the Marketplace, PSM also operates the Porsche Connect Store. For the use of the Marketplace including the Porsche Connect Store, the Terms and Conditions for the use of My Porsche Portal and Porsche's Online Marketplace Functiona- lities Functionalities (incl. the Porsche Connect Store) as well as the sale of Porsche Connect Services and Porsche Sales & Marketplace Pro- ducts Products (hereafter referred to as T&C) apply. The current version of the T&C can be accessed, downloaded and printed at any time at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxxxxxxx://xxxxxxx-xxxxx.xxx- xxxx.xxx/xx/xx/x/xxxxxxxxxxxxxxxxxx. In the Porsche Connect Store, the user may also book "Porsche Connect Care". These ToU Porsche Connect Care govern the use of Porsche Connect Care and apply to the order, use and/or xxxx- wal re- newal of Porsche Connect Care. These ToU Porsche Connect Care apply in addition to the T&C. Insofar as a provision of the T&C con- flicts with these ToU Porsche Connect Care, the ToU Porsche Con- nect Care prevail. Any terms defined in the T&C shall have the same meaning in these ToU Porsche Connect Care. This shall in particular apply to the following fol- lowing terms: – - Customer: defined in section 1.3 of the T&C; – - Primary and Secondary User: defined in section 3.2 of the T&C; – - Porsche Connect Store and Porsche Connect Services: de- fined in section 3.1.1 of the T&C. Porsche Connect Care (hereafter referred to as Service Package) is available for the following vehicle models: – - Taycan Taycan vehicles of the model year 2020, however, require a free software update in an authorized Porsche workshop to be able to book the Service Package "Porsche Connect Care" (individual servi- ces ser- vices of the Service Package may not be available despite this soft- ware update). You can recognize Taycan vehicles of the model year 2020 by the letter L at the 10th position of the vehicle identification number (VIN). For further information on the software update, ple- ase please contact your Porsche Center. The Service Package is only available in certain countries and de- pends on the network availability. You can find the current geo- graphical availability of the Service Package in the Porsche Connect Store at xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx. xxxxx://xxxxxxx-xxxxx.xxxxxxx.xxx/xx/xx/. You will also find the respective geographical availability of the various functions of the Service Package in the following provisions of these ToU Porsche Connect Care. Porsche Connect Care includes various functions (hereinafter refe- rred re- ferred to as Services), which are described below: After having been triggered, the Service "Breakdown Call" esta- blishes estab- lishes a voice and data connection to the service center assigned to the vehicle and transmits your vehicle location and all relevant vehicle information to the service center. You can speak personally with an employee of the service center about these vehicle informa- tioninfor- mation. The Service "Breakdown Call" is independent of the EU eCall. In emergencies, the EU eCall must be used in your vehicle to contact the responsible emergency call center or a corresponding emer- gency call is triggered automatically via the EU eCall, respectively.