Complaints. Any claim for loss, wrongful delivery, deterioration and damage must be submitted in writing and sent to the Freight Forwarder strictly within the deadlines and time-bars under any applicable law as provided by law and, in any case, within the useful terms ruled by international regulations for sea and / or air and / or truck transport; delay will imply the impossibility - not attributable to the Freight Forwarder’s fault - to claim damages against the responsible carrier, and without Freight Forwarder being held responsible for any sort of compensation..
Complaints. 8.1 The Buyer is required to verify immediately upon receipt that the quantities delivered correspond to that ordered. Claims relating to the condition and possible damage of the Products must be reported to the carrier. 8.2 Complaints relating to the non-conformity of the Products and to their defects must be received by Komplet S.p.A. at the latest within 8 days from the receipt of the Products (in case of apparent defects) or from their discovery (in case of hidden
Complaints. 9.1 You shall inform us of any complaints received that may affect the certification, and in case of non- compliance, to take necessary corrective actions including market recall.
Complaints. If you wish to complain about any aspect of the service you have received or to request a copy of M&G’s complaints handling procedures, please contact M&G Customer Relations, XX Xxx 0000, Xxxxxxxxxx XX00 0XX. If your complaint is not dealt with to your satisfaction, you can then complain to: The Financial Xxxxxxxxx Xxxxxxx (XXX), Xxxxxxxx Xxxxx, Xxxxxx, X00 0XX.
Complaints. Any complaints regarding the contractual relationship or the management of claims must be forwarded in writing to: Europ Assistance Italia S.p.A. - Complaints Office - Xxxxxx Xxxxxx, 0 - 00000 Xxxxx; fax 00.00.00.00.00 - pec xxxxxxx@xxx.xxxxxxxxxxxxxxx.xx - e-mail xxxxxxx.xxxxxxx@xxxxxxxxxxxxxxx.xx. If the exponent does not consider themselves satisfied by the outcome of the complaint or in the absence of reply within a maximum of forty-five days, they may contact IVASS (Institute for Insurance Supervision) - Consumer Protection Service - Xxx xxx Xxxxxxxxx, 00 - 00000 Xxxx, accompanied by the documentation relating to the complaint handled by the Company. In these cases, and for complaints concerning compliance with the sector legislation to be presented directly to IVASS, the complaint must indicate: • name, surname and domicile of the complainant, with possible telephone number; • identification of subject or subjects of the complaint; • brief and thorough description of the reason for the complaint; • copy of the complaint presented to the insurance company and of any reply provided by the same; • any document useful to describe the relative circumstances thoroughly. The complaint submission form to IVASS can be downloaded from xxx.xxxxx.xx. For the resolution of cross-border disputes it is possible to file a complaint with the IVASS or activate the competent foreign system through the FIN-NET procedure (by accessing the website xxxx://xx.xxxxxx.xx/xxxxxxxx_xxxxxx/xxxxxx/xxxxx_xx.xxx). Before involving the judicial authority, it is possible to turn to alternative systems for the resolution of disputes provided for by law or by agreement. Insurance disputes on the determination and estimation of damages in the context of policies against the risk of damage (where envisaged by the Insurance Conditions). In the event of a dispute concerning the determination and estimation of the damages, it is necessary to resort to the contractual expertise where required by the insurance policy conditions for the resolution of this type of dispute. The request for activation of the contract or arbitration report must be addressed to: Claim Settlement Office - Xxxxxx Xxxxxx, 0 - 00000 Xxxxx, by registered letter with return receipt. or pec at xxxxxxxx@xxx.xxxxxxxxxxxxxxx.xx. In the case of disputes in the context of insurance policies against the risk of damage in which the contract appraisal has already been carried out or are not relevant to the determination and estim...
Complaints. Our aim is to ensure that all aspects of your insurance are dealt with promptly, efficiently and fairly. At all times we are committed to providing you with the highest standard of service. If you have any questions or concerns about your policy or the handling of a claim you should, in the first instance, contact your broker. Please quote your policy number and/or claims reference number in all correspondence to enable the matter to be dealt with promptly. If you remain dissatisfied, you can refer the matter to Lloyd’s General Representative for Xxxxxx Xxxx, Xxxxx’x General Representative for Switzerland Xxxxxxxxxxxxxx 0, 0000 Xxxxxx, Xxxxxxxxxxx Tel: +00 (0)00 000 00 00 Fax: +00 (0)00 000 00 00 E-mail: xxxxxx.xxxx@xxxxxx.xxx Should you remain dissatisfied with the final response from the above or if you have not received a final response within eight weeks of the complaint being made, you may be eligible to refer your complaint to the Ombudsman of Private Insurance. The contact details are as follows: Head office and office for German speakers: Ombudsman of Private Insurance, In Xxxxxx 14, Postfach 181, 8024 Zurich, Switzerland Tel.: +00 (0)00 000 00 00 Fax: +00 (0)00 000 00 00 E-mail: xxxx@xxxxxxxxxxxxxxxxxxxxxx.xx
Complaints. Refund requests or billing complaints can be forwarded to C1V Hosting by registered letter with return receipt, to the address of C1V Hosting, by certified e-mail to the pec address x0xxxxxxxxx@xxx.xx, or by email to the xxxxxxx.xxxxxx@x0xxxxxxxx.xx address, within the deadline for payment of the invoice If it is due, the refund in favor of the Customer will be paid by C1V Hosting within 30 (thirty) days from the conclusion of the appropriate checks with credit on the invoice following the definition of the request.
Complaints. 1. Complaints concerning visible defects in products delivered must be notified to the Seller by fax, telex, e-mail or telephone immediately after discovery but at the latest within 24 hours of receipt. The moment of receipt of the complaint by the Seller is decisive. Notification by telephone must be confirmed in writing by the Buyer within two days after receipt of the products. The Buyer or recipient of the products must also note the complaint upon delivery on the transport documents in question. 2. Complaints concerning non-visible defects in products delivered must be notified to the Seller immediately after discovery. When the complaint was not submitted in writing, it must be confirmed to the Seller in writing within 24 hours.
Complaints. 9.1 The Buyer shall inform the Seller of any complaints related to packing, quantity, number or exterior features of the Products, in writing, within 10 days from delivery of the Products. Failing such notification the Buyer’s right to claim the above defects shall be forfeited.
Complaints. 9.3.1 Notify Novartis of complaints resulting from significant medical complications related to the Activities within five (5) business days of receipt of complaint. X -