Complaints. 8.1 The Buyer is required to verify immediately upon receipt that the quantities delivered correspond to that ordered. Claims relating to the condition and possible damage of the Products must be reported to the carrier.
Complaints. 9.1 You shall inform us of any complaints received that may affect the certification, and in case of non- compliance, to take necessary corrective actions including market recall.
9.2 For all complaints received, a confirmation of receipt will be sent within two (2) working days of submission by the Complainant. We will communicate the results of the investigation and troubleshooting by email.
9.3 When the complaint is about a Client certified by us, we shall determine, together with the Client and the Complainant whether and, if so to what extent, the subject of the complaint and its resolution shall be made public.
9.4 If the Complainant is not satisfied with the results of the investigation and our corrective/preventive actions, we shall inform the Complainant of their right to make their appeal to a higher management level within our organization.
Complaints. Any claim for loss, wrongful delivery, deterioration and damage must be submitted in writing and sent to the Freight Forwarder strictly within the deadlines and time-bars under any applicable law as provided by law and, in any case, within the useful terms ruled by international regulations for sea and / or air and / or truck transport; delay will imply the impossibility - not attributable to the Freight Forwarder’s fault - to claim damages against the responsible carrier, and without Freight Forwarder being held responsible for any sort of compensation..
Complaints. If you wish to complain about any aspect of the service you have received or to request a copy of M&G’s complaints handling procedures, please contact M&G Customer Relations, XX Xxx 0000, Xxxxxxxxxx XX00 0XX. If your complaint is not dealt with to your satisfaction, you can then complain to: The Financial Xxxxxxxxx Xxxxxxx (XXX), Xxxxxxxx Xxxxx, Xxxxxx, X00 0XX.
Complaints. The Buyer shall ascertain prior to use, the characteristics of the fabric received, and their suitability for the use intended, performing regular checks of external characteristics and technical requirements. In the case of defective fabric, the Buyer shall make a report in writing as soon as possible and send it by registered letter, fax or certified email. Such reporting should be timely and comprehensive (i.e. accompanied by swatch sample, photographs, etc.) so that the claim and type of defect can be clearly understood. Any complaint / reporting on visible/hidden defect must be notified in writing within 10 working days of the date of delivery of the goods. Hidden defects must be reported in writing within 8 days of the discovery by the Buyer. For any defects, the action to enforce the guarantee shall expire within one year after delivery. Seller's liability is, in any case, limited to the goods in their original state, before any further treatment, and any damages to be paid by the Seller shall not exceed the value of the goods.
Complaints. Our aim is to ensure that all aspects of your insurance are dealt with promptly, efficiently and fairly. At all times we are committed to providing you with the highest standard of service. If you have any questions or concerns about your policy or the handling of a claim you should, in the first instance, contact your broker. Please quote your policy number and/or claims reference number in all correspondence to enable the matter to be dealt with promptly. If you remain dissatisfied, you can refer the matter to Lloyd’s General Representative for Xxxxxx Xxxx, Xxxxx’x General Representative for Switzerland Xxxxxxxxxxxxxx 0, 0000 Xxxxxx, Xxxxxxxxxxx Tel: +00 (0)00 000 00 00 Fax: +00 (0)00 000 00 00 E-mail: xxxxxx.xxxx@xxxxxx.xxx Should you remain dissatisfied with the final response from the above or if you have not received a final response within eight weeks of the complaint being made, you may be eligible to refer your complaint to the Ombudsman of Private Insurance. The contact details are as follows: Head office and office for German speakers: Ombudsman of Private Insurance, In Xxxxxx 14, Postfach 181, 8024 Zurich, Switzerland Tel.: +00 (0)00 000 00 00 Fax: +00 (0)00 000 00 00 E-mail: xxxx@xxxxxxxxxxxxxxxxxxxxxx.xx
Complaints. Refund requests or billing complaints can be forwarded to C1V Hosting by registered letter with return receipt, to the address of C1V Hosting, by certified e-mail to the pec address x0xxxxxxxxx@xxx.xx, or by email to the xxxxxxx.xxxxxx@x0xxxxxxxx.xx address, within the deadline for payment of the invoice If it is due, the refund in favor of the Customer will be paid by C1V Hosting within 30 (thirty) days from the conclusion of the appropriate checks with credit on the invoice following the definition of the request.
Complaints. 11.1. Any complaint must be submitted within 8 days from the receipt of the goods for obvious defects or from discovery for hidden defects.
11.2. Complaints must include detailed documentation along with a copy of the invoice/receipt, including the item’s quality control number.
Complaints. 9.1 The Buyer shall inform the Seller of any complaints related to packing, quantity, number or exterior features of the Products, in writing, within 10 days from delivery of the Products. Failing such notification the Buyer’s right to claim the above defects shall be forfeited.
Complaints. 9.3.1 Notify Novartis of complaints resulting from significant medical complications related to the Activities within five (5) business days of receipt of complaint. X -
9.3.2 Notify Novartis of the results of its complaint evaluation within thirty (30) calendar days of receipt of a complaint, filed by Novartis or other party, related to the Activities. X -