Additional E911 Limitations - Trunk Services. (a) Comcast offers the opportunity for Customers to designate up to 1000 different areas within their premises that would be separately identified to the E911 call taker, such as a specific floor, side of a building, room number, cubicle number, or other identifying information that could assist emergency responders to more quickly reach the appropriate location. To utilize this option, Customer must in the initial or a subsequent Service Order request the assignment of Emergency Location Information numbers and provide location information for each zone exactly as it should appear to the 911 call taker. For each requested area, up to 1000, Customer will receive a phone number that Comcast will register in the 911 database or databases with the specific location information provided by Customer. Customer is solely responsible for programming its telephone system to map each station to one of these numbers, and for updating the system as necessary, including notifying Comcast of such changes, to reflect moves or additions of stations within the premises. Customer agrees to cooperate with requests from Comcast to verify or update 911 Emergency Location Information within ten (10) business days of such a request.
Additional E911 Limitations - Trunk Services. Vyve offers the opportunity for Customers to designate up to 250 different zones within their premises that would be separately identified to the E911 call taker, such as a specific floor, side of a building, or other identifying information that could assist emergency responders to more quickly reach the appropriate location. To utilize this option, Customer must in the initial or a subsequent Service Order request the assignment of Emergency Location Information numbers and provide location information for each zone exactly as it should appear to the 911 call taker. For each zone requested, up to ten, Customer will receive a phone number that Vyve will register in the 911 database or databases with the specific location information provided by Customer. Customer is solely responsible for programming its telephone system to map each station to one of these numbers, and for updating the system as necessary, including notifying Vyve of such changes, to reflect moves or additions of stations within the premises. Customer agrees to cooperate with requests from Vyve to verify or update 911 Emergency Location Information within ten (10) business days of such a request. Customer acknowledges and understands that it, and not Vyve, bears sole responsibility to ensure that it identifies and complies with all such applicable laws, and any failure to do so is a breach of the Agreement. Customer represents, warrants and covenants that it will utilize the Vyve Emergency Location Information numbers described above at least to the extent required by law, and that Customer does not require the use of more than ten different location identifiers or other features not currently offered under this Agreement in order to comply with applicable laws. Customer also warrants that it does not currently have “Private Switch/Automatic Location Identification” service in connection with its existing telephone service from another provider at the location(s) for which it has ordered Trunk Services from Vyve. Vyve will post only the main billing telephone number in the 911 database or databases using Customer’s billing address as the registered Service Location, unless Customer requests the assignment of Emergency Location Information as set forth above.
