Alert Reports. The Vendor shall promptly notify the State of Iowa both in writing (i.e., facsimile transmission or courier) and by phone on becoming aware of any change or problem that would negatively impact completion or performance of the Services and/or Deliverables, the progress of tasks assigned under a Statement of Work, or any schedule in a Statement of Work. Both the written notice and phone notice shall include a detailed description or explanation, respectively, of the relevant change or problem. The Vendor shall provide the State with additional details and updates on a frequent basis by secure email regarding the status of any such change or problem. General Provisions.
Alert Reports. Containing information on any potential instances of tampering or maintenance faults of Authorised Meters that are generated by the Customer’s PAYG system where the Customer’s PAYG is compatible with “Alert Reporting” in the Mabdeck Software.
