Asset and Configuration Management System Sample Clauses

Asset and Configuration Management System. The Asset and Configuration Management System is a Service Management System. The Contractor shall manage and operate the Asset and Configuration Management System across all Integrated Service Providers providing Integrated Services. As part of that system, Contractor shall maintain the Asset and Configuration Management Database (CMDB) that will serve as the single source of information regarding assets and configurations for the Integrated Services, and other vendors. Contractor shall ensure that all asset and configuration information related to the Integrated Services resides in the SMS and CMDB. Contractor shall integrate with other SMS and CMDB of the Government, Service Providers, and other vendors as needed, and where directed by the Government. Contractor shall incorporate in the SMS and CMDB information from multiple databases that contains details of the components or CIs that are used in the provision, support and management of IT Services provided by the Integrated Service Providers and Government. Contractor shall consolidate data into the CMDB from other asset and configuration databases as necessary, and as directed by the Government. Contractor shall support the ability for bulk uploads and bulk updates, as approved by the Government. The Contractor shall maintain proper authorization and control over CMDB data. Contractor shall maintain a secure audit trail of all CMDB transactions such that all changes are attributable. Contractor shall provide automated processes and use of discovery tools (e.g. inventory tools, validation tools, enterprise systems, network management tools) to load and update the SMS and CMDB, while maintaining the auditability of transactions and approval of the Government. Contractor will provide for the maintenance of relationships between all service components and any related Incidents, problems, known errors, change and release documentation. Contractor shall map logical information to physical assets (e.g. applications, software, disaster recovery RTO/RPO, virtual server instance associations with physical hosts). Contractor shall facilitate and coordinate the updates of the SMS within designated timeframes with CI information for the defined services and assets under management and any other relevant information. Contractor shall provide efficient methods for Customers, the Integrated Service Providers, and other vendors to validate and correct data in the SMS and CMDB. Contractor shall provide Customers with ...
Sample 1
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Related to Asset and Configuration Management System

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • STATEWIDE CONTRACT MANAGEMENT SYSTEM If the maximum amount payable to Contractor under this Contract is $100,000 or greater, either on the Effective Date or at any time thereafter, this section shall apply. Contractor agrees to be governed by and comply with the provisions of §§00-000-000, 00-000-000, 00-000-000, and 00- 000-000, C.R.S. regarding the monitoring of vendor performance and the reporting of contract information in the State’s contract management system (“Contract Management System” or “CMS”). Contractor’s performance shall be subject to evaluation and review in accordance with the terms and conditions of this Contract, Colorado statutes governing CMS, and State Fiscal Rules and State Controller policies.

  • Quality Management System Supplier hereby undertakes, warrants and confirms, and will ensue same for its subcontractors, to remain certified in accordance with ISO 9001 standard or equivalent. At any time during the term of this Agreement, the Supplier shall, if so instructed by ISR, provide evidence of such certifications. In any event, Supplier must notify ISR, in writing, in the event said certification is suspended and/or canceled and/or not continued.

  • Project Management Plan 1 3.4.1 Developer is responsible for all quality assurance and quality control 2 activities necessary to manage the Work, including the Utility Adjustment Work.

  • Management and Control Systems Grantee will:

  • Access to Network Interface Device (NID 2.4.3.1. Due to the wide variety of NIDs utilized by BellSouth (based on subscriber size and environmental considerations), Mpower may access the on-premises wiring by any of the following means: BellSouth shall allow Mpower to connect its loops directly to BellSouth’s multi-line residential NID enclosures that have additional space and are not used by BellSouth or any other telecommunications carriers to provide service to the premise. Mpower agrees to install compatible protectors and test jacks and to maintain the protection system and equipment and to indemnify BellSouth pursuant to Section 8 of the General Terms and Conditions of this Agreement.

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • PERFORMANCE MANAGEMENT SYSTEM 5.1 The Employee agrees to participate in the performance management system that the Employer adopts or introduces for the Employer, management and municipal staff of the Employer.

  • Enterprise Information Management Standards Grantee shall conform to HHS standards for data management as described by the policies of the HHS Office of Data, Analytics, and Performance. These include, but are not limited to, standards for documentation and communication of data models, metadata, and other data definition methods that are required by HHS for ongoing data governance, strategic portfolio analysis, interoperability planning, and valuation of HHS System data assets.

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