BASIC MONITORING Sample Clauses

BASIC MONITORING. Under Basic Monitoring the server is connected to the monitoring infrastructure. When exceeding a given value or if a business-critical service is not accessible, an SMS message and an e-mail are sent to an on-duty system manager. Only applications (e.g. web server) installed by Combell will be included in the monitoring system. If the incident reoccurs, a Combell system manager will get in touch with the Customer. If the incident is caused by an application belonging to the Customer, the monitoring will be temporarily deactivated and the Customer will be requested to solve the incident as soon as possible. A maximum of eight checks per server can be carried out per Basic Monitoring package. Basic Monitoring is activated by Combell upon it receiving the hand-over document (Customer-to-Combell) signed by the Customer.
Sample 1Sample 2
AutoNDA by SimpleDocs
BASIC MONITORING. The SAAS Services include the collection and posting of Verified Reviews®, as well as other services indicated on Order Form.
Sample 1
BASIC MONITORING. The MDSA software access include access by Customer through the MDSA Customer Web-based access to the following online software: - Xxxxx and Mold Design Assistant v.1.0 - Solidification Simulation (SimCADE v.2.0) and A Segregation Analysis
Sample 1
BASIC MONITORING. The SAAS Services include access by Customer through the SAAS Customer Web-based Portal: (xxxxx://XxXxxxx.xxx)
Sample 1
BASIC MONITORING. Basic monitoring includes monitoring the functioning of the server of the client. Basic monitoring is performed agentless, so completely on an external basis. The following services are tested every 30 seconds, if applicable and if requested by the client: • ICMP (ping) + packet loss • POP3, IMAP and SMTP • http(s) • SSH/remote desktop • TCP port checks (indicated by the client) • RBL Blacklist checking • Forward/Reverse DNS match on server IP At most 15 services can be checked for each basic monitoring pack. The client can offer unlimited email addresses and at most 3 GSM numbers to which an alert can be sent (through email and SMS). If the client has a Managed(+): • the alerts are monitored 24/7 by Xxxxxxx; • the alerts which result in critical support are monitored at once, without the requirement of informing the client. The client will be informed later about the actions taken by Xxxxxxx; • if required, the alerts can also be sent to the client. In other cases the client is responsible for informing Xxxxxxx (considering the provisions regarding critical/non-critical & paying/non-paying support).
Sample 1
BASIC MONITORING. Basic monitoring consists of the monitoring of the operation of your server. Basic monitoring is entirely agentless, i.e. fully remotely. The following services are - when applicable and if requested by you - tested every 30 seconds: • ICMP (ping) + packet loss • POP3, IMAP and SMTP • http(s) • SSH/remote desktop • TCP port checks (as per your indication) • RBL Blacklist checking • Forward/Reverse DNS match on server IP A maximum of 15 services can be monitored per basic monitoring package. You can specify an unlimited number of email addresses and a maximum of 3 mobile numbers for us to send alerts to (by email and text message). If you have a Managed or a Managed+ service pack: • we will follow up on alerts for you 24/7 • alerts leading to critical support will be picked up right away, without prior notice. You will always be informed later on the actions we have taken • alerts can, if you want, also be sent to you In other cases, it is your responsibility to notify Nucleus (taking into account the above provisions regarding critical/non-critical & paid/free support).
Sample 1
BASIC MONITORING. IBM will make reasonable efforts 24x7x365 to obtain the status of IP addresses and a URL used for selected Base Components and/or Customer Components. IBM will attempt to ping one (1) IP address per Base Component and Customer Component and use standard HTTP protocol to check the status of one (1) URL every five (5) minutes. IBM will send e-mail notification to Customer and post logs to a Customer accessible, password protected Web site if there is no response after two (2) successive failed attempts
Sample 1
AutoNDA by SimpleDocs

Related to BASIC MONITORING

  • Program Monitoring The Contractor will make all records and documents required under this Agreement as outlined here, in OEC Policies and NHECC Policies available to the SRO or its designee, the SR Fiscal Officer or their designee and the OEC. Scheduled monitoring visits will take place twice a year. The SRO and OEC reserve the right to make unannounced visits.

  • Contract Monitoring The criminal background checks required by this rule shall be national in scope, and must be conducted at least once every three (3) years. Contractor shall make the criminal background checks required by Paragraph IV.G.1 available for inspection and copying by DRS personnel upon request of DRS.

  • Monitoring In each case in which the Foreign Custody Manager maintains Foreign Assets with an Eligible Foreign Custodian selected by the Foreign Custody Manager, the Foreign Custody Manager shall establish a system to monitor (i) the appropriateness of maintaining the Foreign Assets with such Eligible Foreign Custodian and (ii) the contract governing the custody arrangements established by the Foreign Custody Manager with the Eligible Foreign Custodian. In the event the Foreign Custody Manager determines that the custody arrangements with an Eligible Foreign Custodian it has selected are no longer appropriate, the Foreign Custody Manager shall notify the Board in accordance with Section 3.2.5 hereunder.

  • Project Monitoring The Developer shall provide regular status reports to the NYISO in accordance with the monitoring requirements set forth in the Development Schedule, the Public Policy Transmission Planning Process Manual and Attachment Y of the OATT.

  • Telephone Monitoring You agree that Chase and its third-party service providers may listen to and record telephone calls as part of providing program services.

  • Compliance Monitoring Grantee must be subject to compliance monitoring during the period of performance in which funds are Expended and up to three years following the closeout of all funds. In order to assure that the program can be adequately monitored, the following is required of Grantee: a. Grantee must maintain a financial tracking system provided by Florida Housing that ensures that CRF funds are Expended in accordance with the requirements in this Agreement. b. Grantee must maintain records on all awards to Eligible Persons or Households. These records must include, but are not limited to: i. Proof of income compliance (documentation from submission month, including but not limited to paystub, Florida unemployment statement, social security and/or disability statement, etc.); ii. Lease; and iii. Documentation of rental assistance payments made.

  • Monitoring Services IDT staff shall, using methods that include face-to-face and other contacts with the member, monitor the services a member receives. This monitoring shall ensure that: a. The member receives the services and supports authorized, arranged for and coordinated by the IDT staff; b. The services and supports identified in the MCP as being provided by natural and community supports are being provided; and c. The quality of the services and supports received is adequate and still necessary to continue to meet the needs and preferences of the member and support the member’s outcomes identified in the MCP.

  • Performance Monitoring ‌ A. Performance Monitoring of Subrecipient by County, State of California and/or HUD shall consist of requested and/or required written reporting, as well as onsite monitoring by County, State of California or HUD representatives. B. County shall periodically evaluate Subrecipient’s progress in complying with the terms of this Contract. Subrecipient shall cooperate fully during such monitoring. County shall report the findings of each monitoring to Subrecipient. C. County shall monitor the performance of Subrecipient against the goals, outcomes, milestones and performance standards required herein. Substandard performance, as determined by County, will constitute non-compliance with this Contract for which County may immediately terminate the Contract. If action to correct such substandard performance is not taken by Subrecipient within the time period specified by County, payment(s) will be denied in accordance with the provisions contained in this Paragraph 47 of this Contract. D. HUD in accordance with 24 CFR Part 570 Subpart O, 570.902, will annually review the performance of County to determine whether County has carried out its Community Development Block Grant (CDBG) assisted activities in a timely manner and has significantly disbursed CDBG funds and met the mandated “1.5 ratio” threshold. Subrecipient is responsible to ensure timely drawdown of funds.

  • EVALUATION AND MONITORING The ORGANIZATION agrees to maintain books, records and other documents and evidence, and to use accounting procedures and practices that sufficiently and properly support the complete performance of and the full compliance with this Agreement. The ORGANIZATION will retain these supporting books, records, documents and other materials for at least three (3) calendar years following the year in which the Agreement expires. The COUNTY and/or the State Auditor and any of their representatives shall have full and complete access to these books, records and other documents and evidence retained by the ORGANIZATION respecting all matters covered in and under this Agreement, and shall have the right to examine such during normal business hours as often as the COUNTY and/or the State Auditor may deem necessary. Such representatives shall be permitted to audit, examine and make excerpts or transcripts from such records, and to make audits of all contracts, invoices, materials, and records of matters covered by this Agreement. These access and examination rights shall last for three calendar years following the year in which the Agreement expires. The COUNTY intends without guarantee for its agents to use reasonable security procedures and protections to assure that related records and documents provided by the ORGANIZATION are not erroneously disclosed to third parties. The COUNTY will, however, disclose or make this material available to those authorized by/in the above paragraph or permitted under the provisions of Chapter 42.56 RCW without notice to the ORGANIZATION. The ORGANIZATION shall cooperate with and freely participate in any other monitoring or evaluation activities pertinent to this Agreement that the COUNTY finds needing to be conducted.

  • Infrastructure Infrastructure serves as the foundation and building blocks of an integrated IT solution. It is the hardware which supports Application Services (C.3.2) and IT Management Services (C.3.3); the software and services which enable that hardware to function; and the hardware, software, and services which allow for secure communication and interoperability between all business and application service components. Infrastructure services facilitate the development and maintenance of critical IT infrastructures required to support Federal government business operations. This section includes the technical framework components that make up integrated IT solutions. One or any combination of these components may be used to deliver IT solutions intended to perform a wide array of functions which allow agencies to deliver services to their customers (or users), whether internal or external, in an efficient and effective manner. Infrastructure includes hardware, software, licensing, technical support, and warranty services from third party sources, as well as technological refreshment and enhancements for that hardware and software. This section is aligned with the FEA/DoDEA Technical Reference Model (TRM) which describes these components using a vocabulary that is common throughout the entire Federal government. A detailed review of the TRM is provided in Section J, Attachment 5. Infrastructure includes complete life cycle support for all hardware, software, and services represented above, including planning, analysis, research and development, design, development, integration and testing, implementation, operations and maintenance, information assurance, and final disposition of these components. The services also include administration and help desk functions necessary to support the IT infrastructure (e.g., desktop support, network administration). Infrastructure components of an integrated IT solution can be categorized as follows:

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!