Bill Payment Assistance. An energy assistance program is available to customers who have severe financial hardships and temporarily may be unable to pay their bills. The program is funded by contributions from NEC Co-op Energy customers. Please call us for fund availability and additional information. Rate discounts may be available for low-income customers that have been qualified by the Low-Income Telephone & Electric Utilities (LITE UP) Texas Program. To enroll, or to ensure you will continue to receive the discount if you have moved to a new address, please call the program administrator at 1-866-4-LITE UP, or 1-866-454-8387 (toll free), or visit the PUCT’s website at xxx.xxx.xxxxx.xx.xx.
Bill Payment Assistance. An energy assistance program is available to customers who have severe financial hardships and temporarily may be unable to pay their bills. The program is funded by contributions from NEC Retail customers. Please call us for fund availability and additional information.
Bill Payment Assistance. An energy assistance program is available to customers who have severe financial hardships and temporarily may be unable to pay their bills. The program is funded by contributions from NEC Co-op Energy customers. Please call us for fund availability and additional information. NEC Co-op Energy may refuse to provide service to a customer for one or more of the reasons specified in § 25.477 of the PUCT Substantive Rules. If service is denied, you will be notified of the reason. NEC Co-op Energy has the right to terminate or fail to renew your Terms of Service Agreement, with proper notice, for any reason allowed by law, including: • You fail to pay a bill for electric service or to make deferred payment arrangements, if available, by the date of termination stated on the termination notice. • You fail to pay on an account you have guaranteed. • You fail to comply with the terms of a deferred payment agreement. • You interfere with service of others or operate non-standard equipment. • You attempt to bypass the meter or other equipment. • You fail to pay a required deposit. • Market Conditions Change. Termination of your Terms of Service Agreement with NEC Co-op Energy does not excuse you from paying any outstanding amounts owed to NEC Co-op Energy.
Bill Payment Assistance. Eligible low-income residential customers may qualify for discounted electric rates from their Utility or electric assistance from the State. For more information contact your Utility or visit the New Hampshire PUC website at xxxx://xxx.xxx.xx.xxx/Consumer/electricassistanceprogram.htm. Customer may also call 211 or visit their website at 000xx.xxx for a list of available services in New Hampshire. UAE cannot guarantee a lower electricity rate against specialized utility rates, such as those for low-income eligible customers. QUESTIONS AND COMPLAINTS. Customer can contact UAE with questions, complaints, or to resolve disputes by calling (000)-000-0000 during the following hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Customer can also contact UAE through its website at xxx.xxxxxxxxxxxxxxxxxxxxxxxx.xxx.
