BREACHES OF THE SERVICE LEVEL/ COMMENTS Sample Clauses

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Services Manager Estates Room G22 University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-services
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BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Postal Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Postal Services Manager Room B03 Whiteknights House University of Reading Reading Berkshire RG6 6UR All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at
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BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Building Support Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Building Support Services Manager Campus Services Room G26 Whiteknights House University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the complaints procedure for Campus Services and if necessary, the University’s complaints procedure. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Campus Services Director for further investigation. 2.3 Access to the Portering Services feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/portering-services
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BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Campus Services Administration Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Campus Services Administration Manager Room G26 Whiteknights House University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the complaints procedure for Campus Services and if necessary, the University’s complaints procedure. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to Reception Services’ feedback and comments pages can be found here.
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Related to BREACHES OF THE SERVICE LEVEL/ COMMENTS

  • Scope of the Services UNOPS intends to retain the Contractor for the implementation of the Services, and the Contractor intends to provide the Services. The Contractor has represented to UNOPS that it has the appropriate experience, expertise, licences, and resources to undertake the Services and has agreed to undertake the Services in accordance with the Contract. In reliance on the Contractor’s representations UNOPS has entered into the Contract. The Contract sets out the terms and conditions upon which the Contractor will undertake the Services.

  • Performance of the Services In addition to the Common Articles, it is specified that:

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Use of the Services 1.1 We will make the Oracle services listed in Your order (the “Services”) available to You pursuant to this Agreement and Your order. Except as otherwise stated in this Agreement or Your order, You have the non- exclusive, worldwide, limited right to use the Services during the period defined in Your order, unless earlier terminated in accordance with this Agreement or Your order (the “Services Period”), solely for Your internal business operations. You may allow Your Users (as defined below) to use the Services for this purpose, and You are responsible for their compliance with this Agreement and Your order. 1.2 The Service Specifications describe and govern the Services. During the Services Period, we may update the Services and Service Specifications (with the exception of the Data Processing Agreement as described below) to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third Party Content (as defined below). Oracle updates to the Services or Service Specifications will not materially reduce the level of performance, functionality, security or availability of the Services during the Services Period of Your order. 1.3 You may not, and may not cause or permit others to: (a) use the Services to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e-mail, junk mail, spam or chain letters; infringe property rights; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking or availability testing of the Services; (c) perform or disclose any performance or vulnerability testing of the Services without Oracle’s prior written approval, or perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking or remote access testing of the Services; or (d) use the Services to perform cyber currency or crypto currency mining ((a) through (d) collectively, the “Acceptable Use Policy”). In addition to other rights that we have in this Agreement and Your order, we have the right to take remedial action if the Acceptable Use Policy is violated, and such remedial action may include removing or disabling access to material that violates the policy.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA): (a) we are liable for any remedy or rebate specified by the SLA; and (b) subject to clauses 40 to 42, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Penalties for Non-compliance to Service Level Agreement Where the Supplier/Service Provider fails to deliver the Goods/Services within the agreed and accepted milestone timelines and provided that the cause of the delay was not due to a fault of Transnet, penalties shall be imposed at …………………………………………………… .

  • Service Level Commitment IBM provides the following service level commitment (“SLA”) for the Cloud Service, after IBM makes the Cloud Service available to you.

  • Suspension of the Services The Services may be suspended (meaning the Child is temporarily not able to attend the nursery) in the circumstances set out in our Critical Incident Policy or in the circumstances set out in clause 19. If the Services are suspended for a period of more than one month, either of us may terminate the contract by giving the other one month’s written notice.

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