Business Rules. The response interval starts when the CLEC’s Mechanized Loop Makeup Service Inquiry (LMUSI) is submitted electronically through the Operational Support Systems interface, LENS, TAG or RoboTAG. It ends when BellSouth’s Loop Facility Assignment and Control System (LFACS) responds electronically to the CLEC with the requested Loop Makeup data via LENS, TAG or RoboTAG Interfaces. • a = Date and Time the LMUSI returned to CLEC • b = Date and Time the LMUSI is received • c = Sum of all response intervals • d = Total Number of LMUSIs received within the reporting period • e = Total LMUSIs received within the interval • f = Total Number of LMUSIs processed within the reporting period • CLEC Aggregate • CLEC Specific • Geographic Scope - State - Region • Interval for electronic LMUs: 0 – < 1 minute >1 – < 5 minutes 0 - ≤ 5 minutes > 5 – < 8 minutes > 8 – < 15 minutes > 15 minutes • Average Interval in minutes • Report Month • Legacy Contract • Response Interval • Regional Scope • Not Applicable • Loop Benchmark • 95% ≤ 1 Minute Yes Tier I Tier II X • Loop • 95% ≤ 1 Minute
Business Rules. The process includes EDI and TAG system functional acknowledgements for all Local Service Requests (LSRs) which are electronically submitted by the CLEC. The start time is the receipt time of the LSR at BellSouth’s side of the interface (gateway). The end time is when the acknowledgement is transmitted by BellSouth at BellSouth’s side of the interface (gateway). For those CLECs using EDI, if more than one CLEC uses the same ordering center, an Acknowledgement Message will be returned to the “Aggregator”, however, BellSouth will not be able to determine which specific CLEC this message represented.
Business Rules. The CLEC Manual Loop Makeup Service Inquiry (LMUSI) process includes inquiries submitted via mail or FAX to BellSouth’s Complex Resale Support Group (CRSG). This measurement combines three intervals:
Business Rules. For CLEC Results: For BellSouth Results: Calculation Percent Completions or Attempts without Notice or with Less Than 24 Hours Notice = (a ÷ b) X 100 Report Structure Data Retained Relating to CLEC Experience Relating to BellSouth Performance P-6: % Completions/Attempts without Notice or < 24 hours Notice SQM Disaggregation - Analog/Benchmark SQM Level of Disaggregation SQM Analog/Benchmark SEEM Measure SEEM Disaggregation - Analog/Benchmark SEEM Disaggregation SEEM Analog/Benchmark P-7: Coordinated Customer Conversions Interval P-7: Coordinated Customer Conversions Interval Definition
Business Rules. The Reject interval is determined for each rejected LSR processed during the reporting period. The Reject interval is the elapsed time from when BellSouth receives LSR (date and time stamps in EDI or TAG) until that LSR is rejected back to the CLEC. Elapsed time for each LSR (date and time stamps in EDI or TAG) is accumulated for each reporting dimension. The accumulated time for each reporting dimension is then divided by the associated total number of rejected LSRs to produce the reject interval distribution.
Business Rules. The process includes EDI and TAG system functional acknowledgements for all Local Service Requests (LSRs) which are electronically submitted by the CLEC. The start time is the receipt time of the LSR at BellSouth’s side of the interface (gateway). The end time is when the acknowledgement is transmitted by BellSouth at BellSouth’s side of the interface (gateway). For those CLECs using EDI, if more than one CLEC uses the same ordering center, an Acknowledgement Message will be returned to the “Aggregator”, however, BellSouth will not be able to determine which specific CLEC this message represented. • a = Date and Time Acknowledgement Notices returned to CLEC • b = Date and Time Messages/LSRs electronically submitted by the CLEC via EDI or TAG respectively • c = Sum of all Response Intervals for returned acknowledgements • d = Total number of electronically submitted Messages/LSRs received, via EDI or TAG respectively, for which Acknowledgement Notices were returned in the Reporting Period. • e = Total number of electronically submitted messages/LSRs received, from CLEC via EDI or TAG respectively, in the Reporting Period. • f = Total number of electronically submitted messages/LSRs acknowledged in the Reporting Period. • CLEC Aggregate • CLEC Specific • Geographic Scope - Region • Electronically Submitted LSRs 0 – <=10 minutes > 10 – <= 20 minutes > 20 – <= 30 minutes 0 – <= 30 minutes > 30 – <= 45 minutes > 45 – <= 60 minutes > 60 – <= 120 minutes > 120 minutes • Average interval for electronically submitted LSRs in minutes • Report Month • Record of Functional Acknowledgements • Not Applicable • EDI EDI – 95% <= 30 Minutes • TAG TAG – 95% <= 30 Minutes Yes...................... X X • EDI EDI – 95% <= 30 Minutes • TAG TAG – 95% <= 30 Minutes This measurement provides the percent of Messages/LSRs received via EDI or TAG, which are acknowledged electronically. Manually submitted LSRs EDI and TAG send Functional Acknowledgements for all LSRs, which are electronically submitted by a CLEC. For those CLECs using EDI, if more than one CLEC uses the same ordering center, an Acknowledgement Message will be returned to the “Aggregator”, however, BellSouth will not be able to determine which specific CLEC this message represented. The Acknowledgement Message is returned prior to the determination of whether the LSR will be partially mechanized or fully mechanized. • a = Total number of Functional Acknowledgements returned in the reporting period for Messages/LSRs ele...
Business Rules. The following describes the business rules AREI will follow and the methodology AREI will employ to measure its performance against the commercial objective set forth above with contracts beginning effective October 1, 2003.
A. To the extent commercially feasible, AREI will attempt to maintain its total mix of Alliance Partner sales contracts, as follows: Fixed Price 20% 33% 45% Gas Plus 20% 33% 45% Spot 20% 33% 45%
B. Prior to entering into a contract for the sale of ethanol of a Contract Segment type specified in 3.A. above originating from the Purchase/Resale Program (a "New Resale Contract") AREI will compare the average netback price (on a cents per gallon basis) being realized from the sale of that portion of the Pooled Market Alliance Volumes being sold under then existing contracts of the same Contract Segment (with such average netback price to be calculated on the same basis as the Net Pooled Price, except limited to the specific Contract Segment type at issue) (herein the "Alliance Contract Segment Net Pooled Price") against the average net back price (on a cents per gallon basis before purchase/resale margin) being realized from the sale of that portion of the quantities of ethanol being purchased under the Purchase/Resale Program and being sold under then existing contracts of the same Contract Segment under the Purchase/Resale Program (with such average netback price to be calculated on a basis similar to that used in calculating the Net Pooled Price except using Purchase/Resale Program volumes rather than Pooled Market Alliance Volumes). Where a New Resale Contract will be a Gas Plus Contract Segment type, only contracts having the same gasoline index will be used in making the above comparison. Whenever possible and to the extent commercially feasible, AREI will only enter into a New Resale Contract of a particular Contract Segment type when the then existing Purchase/Resale Contract Segment Net Pooled Price before purchase/resale margin (after including such New Resale Contract) will be less than or equal to the then existing Alliance Contract Segment Net Pooled Price, both as determined on the basis of then existing contracts of the same Contract Segment type.
C. AREI may still enter into Purchase/Resale Program contracts for good commercial reasons.
Business Rules. E.4.1.1 The Contractor is restricted from transporting unencrypted SBU data electronically across the Internet using email, FTP sites, or commercial web sites. Contractors are encouraged to consider all drawings and related documents as SBU and handle these accordingly, in order to minimize risk.
Business Rules. For CLEC Results: For BellSouth Results: Calculation Percent Completions or Attempts without Notice or with Less Than 24 Hours Notice = (a / b) X 100 Report Structure Data Retained Relating to CLEC Experience Relating to BellSouth Performance SQM Disaggregation - Analog/Benchmark SQM Level of Disaggregation SQM Analog/Benchmark SEEM Measure SEEM Disaggregation - Analog/Benchmark SEEM Disaggregation SEEM Analog/Benchmark P-7: Coordinated Customer Conversions Interval Definition
Business Rules. The Reject interval is determined for each rejected LSR processed during the reporting period. The Reject interval is the elapsed time from when BellSouth receives LSR until that LSR is rejected back to the CLEC. Elapsed time for each LSR is accumulated for each reporting dimension. The accumulated time for each reporting dimension is then divided by the associated total number of rejected LSRs to produce the reject interval distribution. An LSR is considered “rejected” when it is submitted electronically but does not pass edit checks in the ordering systems (EDI, TAG, LNP Gateway, LAUTO) and is returned to the CLEC without manual intervention.