Call Center and Company Contact. Prudential will maintain, at its cost and expense, a toll-free phone number and/or a website (the “Call Center”) which will be available starting from December 12, 2018 for Payees to contact Prudential with questions related to the Contract and the annuity certificates. For a period of five years following the Premium Due Date, the Company will maintain, at its cost and expense, a point of contact (the “Company Contact”) to which Prudential may refer Payees who pose questions related to their Plan benefits. In the event that a Payee contacts the Company with questions related to the Contract and the annuity certificates, the Company may refer the Payee to the Call Center. In the event that a Payee contacts Prudential with questions related to their Plan benefits, Prudential may refer the Payee to the Company Contact.
Call Center and Company Contact. Insurer will maintain, at its cost and expense, a toll-free phone number and/or a website (the “Call Center”) which will be available starting from the Welcome Kit Mailing Date for Payees to contact Insurer with questions related to the Contract and the annuity certificates. For a period of five years following the Premium Due Date, the Company will maintain, at its cost and expense, a point of contact (the “Company Contact”) to which Insurer may refer Payees who pose questions related to their Plan benefits. In the event that a Payee contacts the Company with questions related to the Contract and the annuity certificates, the Company may refer the Payee to the Call Center. In the event that a Payee contacts Insurer with questions related to their Plan benefits, Insurer may refer the Payee to the Company Contact.
Call Center and Company Contact. From the date the Welcome Kit is mailed, Insurers will maintain, at their cost and expense, a toll-free phone number and website (the “Call Center”) which will be available for annuitants (or any other payee designated in the Contract) to contact Insurers with questions related to the Contracts and the annuity certificates, including administration questions and data updates. Representatives of Insurers at their customer service center will, from the Closing Date until Insurers’ Call Center becomes available, respond to inquiries from annuitants (or any other caller) by providing a general description of the transfer of benefits and referring or transferring the caller to the current Plan administration customer line. Company will maintain for a period of one year following the Closing Date, at its cost and expense, a point of contact (the “Company Contact”) to which Insurers may refer annuitants who pose questions related to their previous Plan benefits. In the event that an annuitant contacts Company with questions related to the Contract and annuity certificates, Company may refer the caller to the Call Center. In the event that an annuitant contacts an Insurer with questions related to the annuitant’s Plan benefits that are not within the responsibilities of Insurers, such Insurer may refer the caller to the Company Contact.
Call Center and Company Contact. Prudential will maintain, at its cost and expense, a toll-free phone number and/or a website (the “Call Center”) which will be available starting from *** to annuitants for annuitants (or any other payee designated in the Contract) to contact Prudential with questions related to the Contract and the annuity certificates. For a period of five years following the Closing Date, the Company will maintain, at its cost and expense, a point of contact (the “Company Contact”) that will be available from and after the Closing Date and to which Prudential may refer annuitants (or any other payee designated in the Contract) who pose questions related to their Plan benefits. In the event that an annuitant (or any other payee designated in the Contract) contacts the Company with questions related to the Contract and the annuity certificates, the Company may refer the annuitant or payee to the Call Center. In the event that an annuitant (or any other payee designated in the Contract) contacts Prudential with questions related to their Plan benefits, Prudential may refer the annuitant or payee to the Company Contact.
Call Center and Company Contact. From the date the Welcome Kit is mailed, the Insurer will maintain, at its cost and expense, a toll-free phone number and/or a website (the “Call Center”) which will be available for Payees to contact the Insurer with questions related to the Contract and the annuity certificates. The Company will maintain for a period of three (3) years following the Closing Date, at its cost and expense, a point of contact (the “Company Contact”) to which the Insurer may refer Payees who pose questions related to their Plan benefits. In the event that a Payee contacts the Company with questions related to the Contract or annuity certificates, the Company may refer Payees to the Call Center. In the event that a Payee contacts the Insurer with questions related to the Payee’s Plan benefits, the Insurer may refer the Payee to the Company Contact.
Call Center and Company Contact. Each Insurer will maintain, at its cost and expense, a toll-free phone number and/or a website (each, a “Call Center”) which will be available starting from the Welcome Kit Mailing Date for the applicable Payees to contact such Insurer with questions related to the applicable Contract and the annuity certificates issued thereunder. For a period of five years following the Premium Due Date, the Company or Committee will maintain, at its cost and expense, a point of contact (the “Company Contact”) to which either Insurer may refer Payees who pose questions related to their Plan benefits or other Company benefits. In the event that a Payee contacts the Company with questions related to a Contract and/or annuity certificates issued thereunder, the Company may refer the Payee to the applicable Call Center. In the event that a Payee contacts an Insurer with questions related to their Plan benefits, such Insurer may refer the Payee to the Company Contact.
Call Center and Company Contact. From the Welcome Kit Mailing Date, Insurer will maintain, at its cost and expense, a toll-free phone number and website (the “Call Center”) which will be available for Payees to contact Insurer with questions related to the Contract and the annuity certificates, including administration questions and data updates. Representatives of Insurer at its customer service center will, from the Closing Date until Insurer’s Call Center becomes available, respond to inquiries from Payees (or any other caller) by providing a general description of the transfer of benefits and referring or transferring the caller to the current Plan administration customer line. Company will maintain for a period of one year following the Closing Date, at its cost and expense, a point of contact (the “Company Contact”) to which Insurer may refer Payees who pose questions related to their previous Plan benefits. In the event that a Payee contacts Company with questions related to the Contract or an annuity certificate, Company may refer the caller to the Call Center. In the event that a Payee contacts Insurer with questions related to the Payee’s Plan benefits that are not within the responsibilities of Insurer, Insurer may refer the caller to the Company Contact.
Call Center and Company Contact. Representatives of Insurer at its customer service center will from [ * * * ], until Insurer’s call center for this transaction becomes available on [ * * * ], respond to inquiries from Annuitized Lives (or any other caller) by providing a general description, mutually agreed by Insurer and Company, of Insurer’s financial strength, the transfer of benefits (but not advising as to whether a caller is or is not an Annuitized Life) and referring the Annuitized Lives (or any other caller) to the current Plan administration customer line. Company will not and will cause its affiliates and representatives not to release Insurer’s contact information to any Annuitized Life prior to the mailing of the Welcome Kit by Insurer. Insurer will maintain, at its cost and expense, a toll-free phone number and a website (the “Call Center”) that will be available starting from [ * * * ] for Annuitized Lives to contact Insurer with questions related to the Contract and the annuity certificates. For a period of five years following the Closing Date, Company will maintain, at its cost and expense, a point of contact (the “Company Contact”) that will be available from and after the Closing Date and to which Insurer may refer Annuitized Lives who pose questions related to their Plan benefits. If an Annuitized Life contacts Company with questions related to the Contract and the annuity certificates, Company may refer the Annuitized Life to the Call Center. If an Annuitized Life contacts Insurer with questions related to their Plan benefits, Insurer may refer the Annuitized Life to the Company Contact.
Call Center and Company Contact. From the date the applicable Welcome Kit is mailed, each Insurer will maintain, at its cost and expense, a toll-free phone number and website (each, a “Call Center”), which will be available for annuitants (or any other payee 8 designated in the applicable Contract) to contact such Insurer with questions related to the applicable Contract and the applicable annuity certificates, including administration questions and data updates. Representatives of such Insurer at its customer service center will, from the Closing Date until such Insurer’s Call Center becomes available, respond to inquiries from annuitants (or any other payee designated in the applicable Contract) by providing a general description of the transfer of benefits and referring or transferring the caller to the current Plan administration customer line. Company will maintain for a period of one year following the Closing Date, at its cost and expense, a point of contact (the “Company Contact”) to which Insurers may refer annuitants who pose questions related to their previous Plan benefits. In the event that an annuitant contacts Company with questions related to a Contract and annuity certificates issued thereunder, Company may refer the caller to the applicable Call Center. In the event that an annuitant contacts an Insurer with questions related to the annuitant’s Plan benefits that are not within the responsibilities of Insurers, such Insurer may refer the caller to the Company Contact.
