Common use of Complaint/Grievance Procedure Clause in Contracts

Complaint/Grievance Procedure. All complaints and grievances shall be taken up in the following manner: Complaint Procedure - Step No. 1 It is the mutual desire of the parties hereto that complaints of employees shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until the employee has first given the employee’s Supervisor the opportunity of adjusting the employee’s complaint. The employee who may have the assistance of a Union Committee person or xxxxxxx shall discuss the complaint with the Supervisor, within ten (10) calendar days after the circumstances giving rise to it have occurred and it is understood that no grievance may be filed where the circumstances giving rise to such grievance occurred more than ten (10) calendar days prior to the employee discussing the complaint with the Supervisor. The Supervisor shall give a verbal decision within ten (10) calendar days following the discussion. Any settlement achieved at the complaint stage is without prejudice or precedent to the parties in any other existing or future matters, but is with prejudice to the specific complaint that has been resolved. Failing settlement, the complaint may then be taken up as a written grievance within ten (10) calendar days following advice of the Supervisor’s decision in the following manner: Within ten (10) calendar days following the decision under Complaint Procedure Step No. 1, a Union Representative may submit a written grievance to the Supervisor. The grievance shall identify the nature of the grievance and the remedy sought and should identify the provisions of the Agreement, which are alleged to be violated. The Supervisor will give a written response within ten (10) calendar days from date of submission of the written grievance. Failing settlement, then: Step No. 3 Within ten (10) calendar days from receipt of the written response of the Supervisor, a Union Representative may submit the grievance in writing to the Administrator. A meeting will then be held between the Administrator, and/or designate, the griever and up to a total of two Union representatives (Union Committee members and/or stewards combined) within ten (10) calendar days of the submission of the grievance at Step No. 3, unless such timeframe is extended by mutual written agreement of the parties. It is agreed that the Employer’s representatives and the Union’s representatives in attendance will be the representatives appropriate for the issue(s) in the grievance. A CAW Local and/or National representative and the griever may be present at the meeting. It is further understood that the Administrator, or designate, may have such counsel and assistance as the Administrator or designate may desire at such meeting. The decision of the Administrator shall be delivered in writing within ten (10) calendar days following the date of such meeting. Failing settlement of any grievance under the foregoing procedure, the grievance may be referred to arbitration within thirty (30) calendar days after the decision of the Administrator in Step No. 3 is given, in accordance with the arbitration process.

Complaint/Grievance Procedure. All complaints and grievances shall be taken up in the following manner: Complaint Procedure - Step No. 1 It is the mutual desire of the parties hereto that complaints of employees shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until the employee has first given the employee’s Supervisor the opportunity of adjusting the employee’s complaint. The employee who may have the assistance of a Union Committee person or xxxxxxx shall discuss the complaint with the Supervisor, within ten (10) calendar days after the circumstances giving rise to it have occurred and it is understood that no grievance may be filed where the circumstances giving rise to such grievance occurred more than ten (10) calendar days prior to the employee discussing the complaint with the Supervisor. The Supervisor shall give a verbal decision within ten (10) calendar days following the discussion. Any settlement achieved at the complaint stage is without prejudice or precedent to the parties in any other existing or future matters, but is with prejudice to the specific complaint that has been resolved. Failing settlement, the complaint may then be taken up as a written grievance within ten (10) calendar days following advice of the Supervisor’s decision in the following manner: Within ten (10) calendar days following the decision under Complaint Procedure Step No. 1, a Union Representative may submit a written grievance to the Supervisor. The grievance shall identify the nature of the grievance and the remedy sought and should identify the provisions of the Agreement, which are alleged to be violated. The Supervisor will give a written response within ten (10) calendar days from date of submission of the written grievance. Failing settlement, then: Step No. 3 Within ten (10) calendar days from receipt of the written response of the Supervisor, a Union Representative may submit the grievance in writing to the AdministratorAdministrator and/or designate. A meeting will then be held between the Administrator, and/or designate, the griever and up to a total of two Union representatives (Union Committee members and/or stewards combined) within ten (10) calendar days of the submission of the grievance at Step No. 3, unless such timeframe is extended by mutual written agreement of the parties. It is agreed that the Employer’s representatives and the Union’s representatives in attendance will be the representatives appropriate for the issue(s) in the grievance. A CAW Unifor Local and/or National representative and the griever may be present at the meeting. It is further understood that the Administrator, or designate, may have such counsel and assistance as the Administrator or designate may desire at such meeting. The decision of the Administrator or designate shall be delivered in writing within ten (10) calendar days following the date of such meeting. Failing settlement of any grievance under the foregoing procedure, the grievance may be referred to arbitration within thirty (30) calendar days after the decision of the Administrator or designate in Step No. 3 is given, in accordance with the arbitration process.

Complaint/Grievance Procedure. All complaints and grievances shall be taken up in the following manner: Complaint Procedure - Step No. 1 It is the mutual desire of the parties hereto that complaints of employees shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until the employee he/she has first given the employee’s his/her Supervisor the opportunity of adjusting the employee’s his/her complaint. The employee who may have the assistance of a Union Committee person or xxxxxxx shall discuss the complaint with the Supervisor, within ten seven (107) calendar days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee and it is understood that no grievance may be filed where the circumstances giving rise to such grievance occurred more than ten seven (107) calendar days prior to the employee discussing the his/her complaint with the Supervisor. The Supervisor shall give a verbal decision within ten seven (107) calendar days following the discussion. Any settlement achieved at the complaint stage is without prejudice or precedent to the parties in any other existing or future matters, but is with prejudice to the specific complaint that has been resolved. Failing settlement, the complaint may then be taken up as a written grievance within ten seven (107) calendar days following advice of the Supervisor’s decision in the following manner: Within ten seven (10) calendar days following the decision under Complaint Procedure Step No. 1, a Union Representative may submit a written grievance to the Supervisor. The grievance shall identify the nature of the grievance and the remedy sought and should identify the provisions of the Agreement, which are alleged to be violated. The Supervisor will give a written response within ten (10) calendar days from date of submission of the written grievance. Failing settlement, then: Step No. 3 Within ten (107) calendar days from receipt of the written response of decision under the Supervisorcomplaint stage Step 1, a Union Representative may submit the grievance in writing to the Administrator. A meeting will then be held between the Administrator, and/or designate, the griever and up to a total of two Union representatives (Union Committee members and/or stewards combined) within ten seven (107) calendar days of the submission of decision under the grievance at complaint stage Step No. 31, unless such timeframe time frame is extended by mutual written agreement of the parties. It is agreed that the Employer’s representatives and the Union’s representatives in attendance will be the representatives appropriate for the issue(s) in the grievance. A CAW Local and/or National representative and the griever may be present at the meeting. It is further understood that the Administrator, or his/her designate, may have such counsel and assistance as the Administrator or designate he/she may desire at such meeting. There shall be an equal number of representatives from both sides with the griever excluded from the formula. The decision of the Administrator shall be delivered in writing within ten seven (107) calendar days following the date of such meeting. Failing settlement of any grievance under the foregoing procedure, the grievance may be referred to arbitration within thirty (30) calendar days except in the case of discharge where it will be fourteen (14) calendar days after the decision of the Administrator in Step No. 3 2 is given, in accordance with the arbitration process.

Complaint/Grievance Procedure. All complaints and grievances An effort shall be taken up in the following manner: Complaint Procedure - Step No. 1 It is the mutual desire of the parties hereto that complaints of employees shall be adjusted as quickly as possible, made to settle grievances fairly and promptly and it is understood that an employee (or group of employees), with the assistance of a union xxxxxxx, has no grievance until the employee she has first given the employee’s Supervisor her Department Head or her designate the opportunity of adjusting the employee’s her complaint. The Failing satisfactory resolution then the matter will be referred to step 1 of the formal grievance procedure. Step 1 lf an employee who may have (or group of employees) has a complaint, she will, accompanied by the assistance of a Union Committee person or xxxxxxx shall discuss xxxxxxx, take the complaint up with the Supervisor, Department head or her designate who will attempt to adjust it. Such complaint must be submitted within ten (10) calendar days after the circumstances giving rise to it the complaint have occurred and it is understood that no grievance may be filed where the circumstances giving rise or would to such grievance occurred more than ten (10) calendar days prior have reasonably come to the employee discussing attention of the employee. The Department Head or her designate shall give her response to the complaint with the Supervisor. The Supervisor shall give a verbal decision in writing within ten (10) calendar days. Step 2 Failing settlement, within ten (10) days following the discussion. Any settlement achieved at decision of the complaint stage is without prejudice Department Head or precedent to the parties in any other existing or future matters, but is with prejudice to the specific complaint that has been resolved. Failing settlementher designate, the complaint may then be taken up as Vice President or President of the Local or their designate will file a written grievance within ten (10) calendar days following advice of the Supervisor’s decision in the following manner: Within ten (10) calendar days following the decision under Complaint Procedure Step No. 1, a Union Representative may submit a written grievance to the Supervisor. The grievance shall identify the nature of the grievance and the remedy sought and should identify the provisions of the Agreement, which are alleged to be violated. The Supervisor will give a written response within ten (10) calendar days from date of submission of the written grievance. Failing settlement, then: Step No. 3 Within ten (10) calendar days from receipt of the written response of the Supervisor, a Union Representative may submit the grievance in writing to the AdministratorAdministrator or her designate. A meeting will then be held between the Administrator, and/or Administrator or her designate and the employee and the Vice President or President of the Local or their designate, the griever and up to a total of two Union representatives (Union Committee members and/or stewards combined) . Such meeting shall be held within ten (10) calendar days of the submission of the grievance at Step No. 3, 2 unless such timeframe is extended by mutual written agreement of the parties. It is agreed that The Administrator or her designate will give her reply in writing to the Employer’s Union representatives and within ten (10) days. Failing settlement, within an additional ten (10) days the Union’s representatives in attendance President or Vice President of the Local or their designate will be the representatives appropriate for the issue(s) in the grievance. A CAW Local and/or National representative and the griever may be present at the meeting. It is further understood that the Administrator, or designate, may have such counsel and assistance as notify the Administrator or their designate may desire if the union is forwarding the grievance to Step 3. Step 3 Failing settlement at such meetingstep 2, a meeting will then be held between the Administrator or her designate and the employee and the National Representative accompanied by the Vice President or President of the Local. Such meeting shall be held within twenty-one (21) days of submission of the grievance at Step 3 unless extended by agreement of the parties. The decision of the Administrator shall be delivered or her designate will give a reply in writing within ten (10) calendar days following the date of such meetingdays. Failing If settlement of any grievance under the foregoing procedureis unsatisfactory, the grievance may be referred submitted in writing to arbitration Arbitration within thirty ten (3010) calendar days after the decision of the written reply from the Administrator in Step No. 3 is given, in accordance with the arbitration processor her designate.

Complaint/Grievance Procedure. All complaints and grievances shall be taken up in the following manner: Complaint Procedure - Step No. 1 It is the mutual desire of the parties hereto that complaints of employees shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until the employee he/she has first given the employee’s Supervisor Food Services Manager the opportunity of adjusting the employee’s his/her complaint. The employee who may have the assistance of a Union Committee person or xxxxxxx shall discuss the complaint with the SupervisorFood Services Manager, within ten nine (109) calendar days after the circumstances giving rise to it have occurred and it is understood that no grievance may be filed where the circumstances giving rise to such grievance occurred more than ten nine (109) calendar days prior to the employee discussing the his/her complaint with the SupervisorFood Services Manager. The Supervisor Food Services Manager shall give a verbal decision within ten nine (109) calendar days following the discussion. Any settlement achieved at the complaint stage is without prejudice or precedent to the parties in any other existing or future matters, but is with prejudice to the specific complaint that has been resolved. Failing settlement, the complaint may then be taken up as a written grievance within ten nine (109) calendar days following advice of the SupervisorFood Services Manager’s decision in the following manner: Within ten nine (109) calendar days following the decision under Complaint Procedure Step No. 1, a Union Representative may submit a written grievance to the SupervisorFood Services Manager. The grievance shall identify the nature of the grievance and the remedy sought and should identify the provisions of the Agreement, Agreement which are alleged to be violated. The Supervisor Food Services Manager will give a his/her written response within ten nine (109) calendar days from date of submission of the written grievance. Failing settlement, then: Step No. 3 Within ten nine (109) calendar days from receipt of the written response of the Supervisor, a Union Representative may submit the grievance in writing to the AdministratorRegional Food Services Manager. A meeting will then be held between the AdministratorRegional Food Services Manager, and/or designate, the griever and up to a total of two Union representatives representative (Union Committee members and/or stewards combinedor xxxxxxx) within ten nine (109) calendar days of the submission of the grievance at Step No. 32, unless such timeframe time frame is extended by mutual written agreement of the parties. It is agreed that the Employer’s representatives and the Union’s representatives in attendance will be the representatives appropriate for the issue(s) in the grievance. A CAW Local and/or National representative and the griever may be present at the meeting. It is further understood that the AdministratorRegional Food Services Manager, or his/her designate, may have such counsel and assistance as the Administrator or designate he/she may desire at such meeting. The decision of the Administrator Regional Food Services Manager shall be delivered in writing within ten nine (109) calendar days following the date of such meeting. Failing settlement of any grievance under the foregoing procedure, the grievance may be referred to arbitration within thirty (30) calendar days after the decision of the Administrator Regional Food Services Manager in Step No. 3 is given, in accordance with the arbitration process.

Complaint/Grievance Procedure. All complaints and grievances shall be taken up in the following manner: Complaint Procedure - Step No. 1 8.01 (a) It is the mutual desire of the parties hereto Company and the Union that complaints of employees shall be adjusted discussed as quickly as possible. Both parties, and it is understood therefore, recognize that an employee has no grievance until the employee has first given Supervisor should be informed as quickly as possible of the employee’s Supervisor nature of the opportunity of adjusting the employee’s complaint. The employee who may may, if he/she so desires, have the assistance of a Union Committee person his/her Xxxxxxx, or xxxxxxx shall discuss the Xxxxxxx may take the complaint with to the Supervisor, immediate Supervisor on the employee's behalf. The immediate Supervisor shall render a verbal answer to the complaint within ten three (103) calendar working days of having received such complaint. A complaint must be lodged within seven (7) working days after the circumstances giving rise cause of the complaint shall have become known. (b) If the complaint has not been settled to the satisfaction of the employee(s) or the Union, it have occurred and it is understood that no grievance may be filed where submitted as a grievance in writing, in accordance with the circumstances giving rise to such provisions set out below. STEP 1 The employee(s) or the Xxxxxxx shall submit the grievance occurred more than ten (10) calendar days prior in writing on a regular grievance form, outlining the reason for the grievance and the particulars relating to the employee discussing alleged violation of the complaint with the Supervisorcontract, to his/her immediate Supervisor within two (2) working days. The Supervisor shall give a verbal decision his/her answer in writing within ten an additional three (103) calendar working days following from the discussiontime of receiving the grievance. Any settlement achieved at If the complaint stage is without prejudice or precedent grievance has not been settled to the parties in any other existing or future matters, but is with prejudice to the specific complaint that has been resolved. Failing settlement, the complaint may then be taken up as a written grievance within ten (10) calendar days following advice satisfaction of the Supervisor’s decision in employee(s) or the following manner: Within ten (10) calendar days following the decision under Complaint Procedure Step No. 1Union, a Union Representative may submit a written grievance to the Supervisor. The grievance shall identify the nature of the grievance and the remedy sought and should identify the provisions of the Agreement, which are alleged to be violated. The Supervisor will give a written response within ten (10) calendar days from date of submission of the written grievance. Failing settlement, then: Step No. 3 Within ten (10) calendar days from receipt of the written response of the Supervisor, a Union Representative then they may submit the grievance in writing to Step 2. STEP 2 If the Administrator. A meeting will then be held between the Administrator, and/or designatematter remains unsettled, the griever and up to a total of two Union representatives grievance shall be submitted within five (Union Committee members and/or stewards combined5) within ten (10) calendar working days of the submission Supervisor's reply to the Human Resource Manager or his/her representative, for the division in which the grievance arises, who shall arrange a Management Committee to meet with the Union Grievance Committee and a representative of the grievance at Step No. 3International Union, unless if requested by either party, within five (5) working days of receipt of such timeframe is extended by mutual written agreement of the parties. It is agreed that the Employer’s representatives notice and the Union’s representatives in attendance will be the representatives appropriate for the issue(s) in the grievance. A CAW Local and/or National representative and the griever may be present at the meeting. It is further understood that the Administrator, or designate, may have such counsel and assistance as the Administrator or designate may desire at such meetingattempt to reach a settlement. The Management Committee will submit the Company decision of the Administrator shall be delivered in writing within ten five (105) calendar days following working days. (c) Should the date grievance still remain unsettled after exhaustion of such meeting. Failing settlement of any grievance under the foregoing above procedure, the grievance may be referred to arbitration Union shall within a further thirty (30) calendar days after the decision communicate with one of the Administrator in Step No. 3 is given, in accordance with approved arbitrators for the arbitration processpurpose of establishing a date for hearing the case.