Contact Protocol. Water supply problem reported by Water Company
Contact Protocol. Contact Procedures for Operational Incidents Wastewater network problem reported by the Water Company
Contact Protocol. Charging Date In each year [the [first][15th][last] day of each calendar month][[1 January] [1 April] [1 July] [1 October]] Contact Protocol The contact details for both parties as set out in Appendix 2. Development Limit [ ] household properties [and [ ] non-household properties] Discharge Point [For a single point of connection] The discharge point marked “A” on the Plan being the point where the Water Company will accept effluent from the New Appointee under this Agreement. [For multiple points of connection] The discharge points marked “A”, “B” and “C” [and so on] on the Plan being the points where the Water Company will accept effluent from the New Appointee under this Agreement. Estimated Connection Contribution £[number] Maximum Rate of Discharge litres per second at peak demand. [adapt where there are multiple points of connection, for example “…at the discharge point marked ‘A’ … and … at the discharge point marked ‘B’”] Maximum Volume [number]m3 per day, subject to an annual maximum of [number]m3 per annum [adapt where there are multiple points of connection, for example “…at the discharge point marked ‘A’ … and … at the discharge point marked ‘B’”] [Meter Reading Date] [In each year [the [first][15th][last] day of each calendar month][[1 January] [1 April] [1 July] [1 October]]] New Appointee [name] Plan The plan shown on Appendix 1. Reporting Date In each year [the [first][15th][last] day of each calendar month][[1 January] [1 April] [1 July] [1 October]] Temporary Connection [for use only where optional clause D is adopted] The discharge point[s] marked “A” [and][or] “B” on the Plan Temporary Connection End Date [The date upon which a Connection at Discharge Point A is completed] [The date of first occupation of any property within Phase 1 (as shown on the Plan)][28 days after written notice to that effect given by the Water Company to the New Appointee][1 January 2030] Water Company [name] Application of General Conditions This agreement incorporates Part I (Core Clauses) of the Water UK Bulk Discharge Agreement General Conditions (First Edition) with the amendments set out in special condition [ ] below (if any) It also incorporates the following clauses comprised within Part II (Optional Clauses) of the Water UK Bulk Discharge Agreement General Conditions (First Edition): APPENDIX 1 Plan showing Site and Discharge Point APPENDIX 2
Contact Protocol. In the event of an emergency or operational incident that could potentially impact upon or have originated from the Anglian Water supply or sewerage systems Anglian Water requests that XXXXX observe the protocol outlined in this document to help ensure any emergency or incident can be resolved as quickly as possible. To request any assistance from Anglian Water during a major incident Anglian Water request that XXXXX observe the same protocol. Water Supply/Distribution To contact Anglian Water to inform of an emergency or operational incident that could potentially impact upon or have originated from the water Supply/Distribution systems of Anglian Water or to request any assistance from Anglian Water during a major incident affecting Water Supply and/or Distribution: Call Anglian Water’s operational call centre on 00000 000 000 or our Duty Manager directly on 0345 0703446. Identify yourselves as the Water Undertaker for the Site Ask to be redirected immediately to the OMC Duty Manager (Water) The operational call centre will forward you directly to the OMC Duty Manager (Water) who will be able to organise the appropriate operational response. In the event of a water quality incident occurring within the XXXXX system Anglian Water asks XXXXXL to have taken all reasonable steps to investigate the root cause of the water quality incident and have reasonable cause to suspect, with evidence to support such suspicions, that it originated from the Anglian Water Supply/Distribution system prior to contacting Anglian Water. This will aid Anglian Water in the effective identification of the source of any potential water quality issue and contribute to the speedy resolution of any such incident. In the event of a low pressures (DG2 incidents) occurring within the XXXXX system Anglian Water asks XXXXX to have taken all reasonable steps to investigate the root cause of the low pressure and have reasonable cause to suspect, with evidence to support such suspicions, that it originated from the Anglian Water Distribution system prior to contacting Anglian Water. This will aid Anglian Water with the effective identification of the cause of any potential loss in pressure and contribute to the speedy resolution of any such incident. The event of Anglian Water needing to contact XXXXX in relation to an emergency impacting or with the potential to impact upon the Water Supply/Distribution system of XXXXX, Anglian Water will contact; Water Operations Department TEL & Mob...
Contact Protocol. Interested respondents should register via submission of the form attached to this RFQ. - Questions should be submitted, via email only (return receipt requested), to The e-mails mentioned above. - All Respondents will be copied on all questions and answers, but the source of the questions will not be revealed.
Contact Protocol. 1. The New Appointee shall be the principal contact for New Appointee customers with respect to general enquiries and complaints.
