Customer Service Guarantee Waiver Sample Clauses

Customer Service Guarantee Waiver. 7.1 The Customer Service Guarantee (CSG) gives consumers certain rights in connection with standard telephone services. These rights include:
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Customer Service Guarantee Waiver. Please read the below information carefully. It contains information about rights and protections provided under the Customer Service Guarantee that you agreed to forego in return for the great benefits of an iiNet Netphone1 service.
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Customer Service Guarantee Waiver. Part 5 of the Telecommunications (Customer Service Guarantee) Standard 2011 (the CSG Standard) allows us to propose that you waive the protections and rights provided under the Customer Service Guarantee (CSG). The CSG contains performance standards which carriage service providers such as us are required to fulfil (unless the customer has waived these performance standards). A complete version of the CSG and an explanation of its terms are available at the Australian Communication and Media Authority website (xxx.xxxx.xxx. au). The services to which the waiver applies are voice and Internet services delivered using MyOwn Tel Fibre including: - Home Bundled & Home Standard The protections and rights you are waiving are:
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Customer Service Guarantee Waiver. You have agreed to waive the protections and rights for which you may otherwise be eligible to receive in relation to Service connection and Service fault fix delays under the Customer Service Guarantee (CSG) Standard. If you would like to know more about the CSG Standard please refer to the Foxtel Website or contact us. You can also visit the Australian Communications and Media Authority website at xxx.xxxx.xxx.xx Foxtel is committed to providing you with outstanding customer service. Your CSG waiver does not reduce Foxtel’s willingness to fix problems with your service, should they arise.
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Customer Service Guarantee Waiver. 9.1 In accepting this Service Description you acknowledge that you waive in whole your Customer Service Guarantee Rights under Part 5 of the Telecommunications (Consumer Protection and Service Standards) Xxx 0000 in relation to NodePhone®. Please read the following paragraphs carefully. They contain information affecting your rights.
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Customer Service Guarantee Waiver. Return this form by: Fax 00 0000 0000 Post PO Box 1844, Macquarie Centre, North Ryde NSW 2113 Email xxxx_xxxxx@xxx.xxx.xx Enquiries 13 14 23 Register Online xxx.xxx.xxx.xx Customer Service Guarantee Waiver - Applies to ADSL2+ with Home Phone Bundle and NBN Bundles You wish to continue to acquire a TPG Voice plan in respect of which TPG Internet Pty Ltd (TPG) requires you to waive certain rights and protec- tions provided under the Telecommunications (Customer Service Guarantee) Standard 2000 (No.2) (the “CSG”). The Customer Service Guarantee (CSG) is a guarantee that is prescribed under the Telecommunications Act 1997 and gives consumers certain rights in connection with standard telephone services. These rights include:
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Customer Service Guarantee Waiver. Please read the below information carefully. It contains information about rights and protections provided under the Customer Service Guarantee that you agreed to forego in return for the great benefits of an Netspace VoIP service.
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Customer Service Guarantee Waiver a) We do not offer the CSG and ask customers to waive their rights to it.
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Customer Service Guarantee Waiver. Please read the below information carefully. It contains information about rights and protections provided under the Customer Service Guarantee that you agreed to forego in return for the great benefits of a Dreamtilt VoIP service.
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Related to Customer Service Guarantee Waiver

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

  • ATTACHMENT E BUSINESS ASSOCIATE AGREEMENT This Business Associate Agreement (“Agreement”) is entered into by and between the State of Vermont Agency of Human Services, operating by and through its Department of Vermont Health Access (“Covered Entity”) and OptumInsight, Inc. (“Business Associate”) as of June 6, 2014 (“Effective Date”). This Agreement supplements and is made a part of the contract/grant to which it is attached. Covered Entity and Business Associate enter into this Agreement to comply with standards promulgated under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), including the Standards for the Privacy of Individually Identifiable Health Information, at 45 CFR Parts 160 and 164 (“Privacy Rule”), and the Security Standards, at 45 CFR Parts 160 and 164 (“Security Rule”), as amended by Subtitle D of the Health Information Technology for Economic and Clinical Health Act (HITECH), and any associated federal rules and regulations. The parties agree as follows:

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Business Associate Agreement This Agreement may require the exchange of information covered by the U.S. Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). A Business Associate Agreement (“BAA”) executed by the Parties is attached as Appendix [Letter C/D/E etc.].

  • Business Associate Contract A. GENERAL PROVISIONS AND RECITALS

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