CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.
Grievance Representatives Within 30 working days after the execution of this Agreement, the Union shall furnish the Xxxxxxx with a list of all persons authorized to act as the Chapter and UPI Local Grievance Representatives and shall update the list as changes occur. The designated Chapter Grievance Representative shall be an employee of the University and shall have the responsibility to meet classes, office hours, and other assigned duties and responsibilities. If the responsibilities of the Chapter Grievance Representative require rescheduling of the representative's University duties, the representative may, with the approval of the Xxxxxxx, arrange for the rescheduling of such duties or their coverage by colleagues. Such approval shall not be unreasonably withheld. The provisions of Article 15.4. shall also apply to the UPI Local Grievance Representative if he or she is an employee of the University.
Nurse Representatives The Employer agrees to recognize two (2) Nurse Representatives for the purpose of dealing with grievances and conducting Union interviews.
Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).
Recipient’s Representative; Addresses 5.01. The Recipient’s Representative referred to in Section 7.02 of the Standard Conditions is the Minister of Development and International Cooperation.
5.02. The Recipient’s Address referred to in Section 7.01 of the Standard Conditions is: Ministry of Development and International Cooperation Place Xxx Xxxxxxx 1069 Tunis Republic of Tunis Cable: Telex: Facsimile: MCIIE 18060 212-71-351666/ 000-00-000000
5.03. The World Bank’s Address referred to in Section 7.01 of the Standard Conditions is: International Bank for Reconstruction and Development 0000 X Xxxxxx, X.X. Xxxxxxxxxx, X.X. 00000 Xxxxxx Xxxxxx of America Cable: Telex: Facsimile: INTBAFRAD Xxxxxxxxxx, X.X. 000000 (MCI) or 64145 (MCI) 0-000-000-0000 AGREED at District of Columbia, United States of America, as of the day and year first above written. REPUBLIC OF TUNISIA By /s/Xxxxxxx Xxxxx Jouini Authorized Representative INTERNATIONAL BANK FOR RECONSTRUCTION AND DEVELOPMENT acting as an Implementing Agency of the Global Environment Facility By /s/ Xxxxxxxx Xxxxxx Authorized Representative The objective of the Project is to improve living conditions for rural communities in the Project Area inter alia by fostering increased access to basic infrastructure and services, sustainable increase of income, improved natural resource management practices and promotion of an integrated approach to community-based development among various stakeholders. The Project consists of the following parts: Part A: Financing for Execution of Investments Selected under the PDP Framework. Carrying out of selected investments encompassing works, equipment, tools, materials, consultants’ services and training, to sustain development activities in the following areas:
(i) Construction and rehabilitation of water harvesting infrastructure, establishment and rehabilitation of public and private irrigation schemes; and construction of drinking water supply systems.
(ii) Construction and rehabilitation of rural feeder roads.
(iii) Development of sustainable agricultural production systems through improved delivery of agricultural extension and advisory services, improvement of pastoral, sylvo-pastoral, and forested areas, dissemination of climate-resilient farming practices, diversification of rural economic activities, and promotion of efficient water and soil conservation practices. Part B: Development and Promotion of Use of Treated Wastewater in Agriculture
1. Carrying out of: (a) a feasibility study aimed at assessing, costing and testing the options to maximize benefits to be derived from the use of treated wastewater produced from the Greater Tunis area and transferred to rural areas; and (b) an assessment of degraded lands susceptible to being improved through the use of treated wastewater for agricultural purposes, and for adapting and mitigating the impact of climate change.
2. Development of pilot schemes to demonstrate the value and benefits to be derived from the use of treated wastewater to preserve and intensify agricultural production systems on degraded lands. Part C: Institutional Strengthening and Sensitization to Environmental Issues and IPA Methodology
1. Strengthening the capacity of institutions involved in implementation of the Project at the national, regional and local levels including RCADs and ADGs through the provision of logistical support, technical advisory services and adequate training programs.
2. Strengthening the CCU’s capacity to manage the Project efficiently including ensuring adequate monitoring and evaluation, and compliance with all safeguard measures related to implementation of the environment and social protection framework.
3. Development and execution of a communication and sensitization action plan aimed at raising awareness on environmental themes and IPA methodology.
Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.
Contract Manager The Contract Manager for the Board is Xxxxxxx Xxxxx. The Contract Manager for the Contractor is the Contractor. The parties shall direct all matters arising in connection with the performance of this Agreement, other than notices, to the attention of the Contract Managers for attempted resolution or action. The Contract Managers shall be responsible for overall resolution, action, coordination, and oversight relating to the performance of this Agreement.
Contractor Representative The Contractor shall appoint a Contractor Representative fluent in English, who shall:
Project Representatives The Contractor designates the following individual as project representative for all matters concerning this Agreement: Xxx Xxxxxxxxx, Principal 00000 Xxxxxx Xxxxxxxx Xxxxxxx, Xxxxx 000, Xxxxxxxx, Xxxxxxxx 00000 Phone: 000.000.0000 Email: Xxx@XXXX.xxx The Authority designates the following individual as Contract Administrator/project representative to be the initial point of contact for all matters concerning this Agreement: Xxxx Xxxxxxxxxxxxx, Authority Buyer 000 Xxxx Xxxxxxxx Xxxxxx, Xxxxxxx, Xxxxxxxx 00000 Phone: 000.000.0000 Email: XxxxxxxxxxxxxX0@xxxxxxxx.xxx Except for changes to the performance schedule (not including the project’s completion date), the designated project representatives shall have no authority to make promises or binding obligations on behalf of the Authority, as such authority rests with the duly authorized persons executing this Agreement.
