Customer Service Representative Training Clause Samples
The Customer Service Representative Training clause requires that employees designated as customer service representatives receive specific training to perform their roles effectively. This typically involves providing instruction on company policies, customer interaction protocols, and the use of relevant systems or software. By mandating such training, the clause ensures that representatives are well-prepared to handle customer inquiries and issues, thereby improving service quality and reducing the risk of errors or misunderstandings.
Customer Service Representative Training. Customer service representatives shall be trained on specific County service requirements. A County information sheet shall be provided to each customer service representative for easy reference of County requirements and general customer needs.
Customer Service Representative Training. All of CONTRACTOR’s customer service representatives shall be required to attend training as may be provided by CITY. The City Representative shall coordinate with CONTRACTOR to schedule such training.
Customer Service Representative Training. 7 All of CONTRACTOR’s customer service representatives shall be 8 required to attend training as may be provided by CITY. The City Representative 9 shall coordinate with CONTRACTOR to schedule such training.
Customer Service Representative Training. Customer service representatives shall be trained on specific Agency service requirements, a minimum of once per quarter. An Agency information sheet shall be provided to each customer service representative for easy reference of Agency requirements and general Customer needs. Contractor shall provide the information sheet, training agenda, and associated documentation within five (5) Business Days of request from Agency.
Customer Service Representative Training. 4 All of CONTRACTOR’s customer service representatives shall be 5 required to attend training as may be provided by CITY. The City Representative 6 shall coordinate with CONTRACTOR to schedule such training.