Customer Service to MMCAP Office Sample Clauses

Customer Service to MMCAP Office. 3.1. The Vendor will provide its customer service function to the MMCAP Office, by assigning a Primary Account Representative to the MMCAP Office, and must provide a minimum of 24 hours’ advanced notice to MMCAP, if that person is reassigned. The Primary Account Representative will be responsible to discuss at a minimum, but not limited, the following topics: a. The Vendor’s designated Primary Account Representative for the MMCAP Office will be as follows (or the Vendor’s named successors): b. The alternate Account Representatives will be: c. Additional functional contacts are: d. In the event the MMCAP Office determines the Primary Account Representative is non-responsive, the MMCAP Office will escalate issues to the following individuals to take appropriate corrective action for problem resolution: e. The Vendor shall notify the MMCAP Office of changes in the Vendor’s key administrative personnel, in advance and in writing. Any employee of Vendor, who, in the opinion of the MMCAP Office, the MMCAP
Sample 1
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Customer Service to MMCAP Office. 1. The Vendor’s designated Primary Account Representative for the MMCAP Office will be Xxxxx Xxxxxxxx, Account Executive, State Government-GPO. 2. The alternate Account Representatives will be: Operational: Xxxx Xxxxxxx, Senior Specialist, Alternate Care, xxxx.xxxxxxx@xxxxxxxxxxxxxx.xxx 614- 882-4237 Sales: Xxxx Xxxxxxx, Director, Alternate Care Sales-State Government, Xxxx.Xxxxxxx@xxxxxxxxxxxxxx.xxx, 000-000-0000 3. Additional functional contacts are: a. Contract issues/discrepancies (product stocking, product loading, pricing): Xxxxx Xxxxxxxx, xxxxx.xxxxxxxx00@xxxxxxxxxxxxxx.xxx, 000-000-0000 Xxxx.xxxxxxx@xxxxxxxxxxxxxx.xxx, 614-882-4237 b. Class of trade issues (contract eligibility, denials, etc.): Xxxxx Xxxxxxxx, xxxxx.xxxxxxxx00@xxxxxxxxxxxxxx.xxx, 000-000-0000 Xxxx.xxxxxxx@xxxxxxxxxxxxxx.xxx, 614-882-4237c. Issues concerning MMCAP’s invoice auditing service: Xxxxx Xxxxxxxx, xxxxx.xxxxxxxx00@xxxxxxxxxxxxxx.xxx, 000-000-0000
Sample 1

Related to Customer Service to MMCAP Office

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • Call Center Services Answer telephone inquiries during mutually agreed upon hours each day on which the Fund is open for trading. In the event that the Fund plans to be open on a business day when the New York Stock Exchange is to be closed, the Fund shall provide the Transfer Agent with reasonable advance notice and the parties shall discuss the call center resources available for such day. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the instructions provided by the Fund to the Transfer Agent for purpose of fulfilling its duties under this Agreement, including, accepting transaction requests on behalf of the Fund.

  • Provider Services Charges for the following Services when ordered by a Physician for the treatment of an Injury or Illness.

  • REGULATORY ADMINISTRATION SERVICES BNY Mellon shall provide the following regulatory administration services for each Fund and Series:  Assist the Fund in responding to SEC examination requests by providing requested documents in the possession of BNY Mellon that are on the SEC examination request list and by making employees responsible for providing services available to regulatory authorities having jurisdiction over the performance of such services as may be required or reasonably requested by such regulatory authorities;  Assist with and/or coordinate such other filings, notices and regulatory matters and other due diligence requests or requests for proposal on such terms and conditions as BNY Mellon and the applicable Fund on behalf of itself and its Series may mutually agree upon in writing from time to time; and

  • Interconnection Customer Provided Services The services provided by Interconnection Customer under this LGIA are set forth in Article 9.6 and Article 13.5. 1. Interconnection Customer shall be paid for such services in accordance with Article 11.6.

  • Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by CBB for resale pursuant to the Resale Attachment, upon request by CBB, Verizon will establish an arrangement that will permit CBB to route the CBB Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by CBB. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by CBB and a mutually agreed-upon schedule. This routing arrangement will be implemented at CBB's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, CBB will be responsible for ongoing monthly and/or usage charges for the routing arrangement. CBB shall arrange, at its own expense, the trunking and other facilities required to transport traffic to CBB’s selected provider of operator and directory assistance services.

  • Interconnection Customer Compensation If the CAISO requests or directs the Interconnection Customer to provide a service pursuant to Articles 9.6.3 (Payment for Reactive Power) or 13.5.1 of this LGIA, the CAISO shall compensate the Interconnection Customer in accordance with the CAISO Tariff.

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